Head of Event

• May 2022 - Present

Operation Consultant

• Mar 2022 - Present

° Communicating with the driver and partner community to find their problems. ° Convincing the driver and partner to return to the platform. ° Identifying payment issues and solving the payment problem. ° Providing information about new offer and campaign to existing and new drivers and partners. ° Data collection and analysis. ° Project management and execution. ° Training to the drivers and partners. ° Managing quality and safety support to the driver-partners. ° Communicating with the driver and partner community to find their problems. ° Convincing the driver and partner to return to the platform. ° Identifying payment issues and solving the payment problem. ° Providing information about new offer and campaign to existing and new drivers and partners. ° Data collection and analysis. ° Project management and execution. ° Training to the drivers and partners. ° Managing quality and safety support to the driver-partners.

• Nov 2021 - Apr 2022

• Aug 2021 - Apr 2022

Correspondence and negotiation with prospective Clients.Set meetings with potential clients, follow-up and confirm goal.Monitoring, guiding, developing & maintaining sales process to achieve the target.Receive Inbound Calls.Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.Collecting information from the customer and inputting this correctly and appropriately on the database.Should be able to convince people over the phone.Ask questions to understand customer requirements and close sales.Generate new sales or subscriptions to the different services offered.Report time to time to Supervisor for complicated issues.Follow up company sales, marketing, and promotional activities.To maintain liaison with all clients. Show less

Customer Service Representative

• Apr 2020 - Apr 2022

Sales Associate

• Jul 2021 - Sep 2021

Customer Relations Officer

• Apr 2021 - Aug 2021