Sabah Bushaj, PhD

Assistant Professor at State University of New York College at Plattsburgh
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Contact Information
us****@****om
(386) 825-5501
Location
Plattsburgh, New York, United States, US
Languages
  • Albanian Native or bilingual proficiency
  • English Full professional proficiency
  • Turkish Full professional proficiency

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant Professor
      • Aug 2021 - Present

    • United States
    • Higher Education
    • 700 & Above Employee
    • PHD Candidate
      • Sep 2018 - Aug 2021

    • Graduate Research Assistant
      • Sep 2018 - Jul 2021

    • Graduate Teaching Assistant
      • Sep 2018 - Jun 2020

    • Switzerland
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Data Science Intern
      • Jun 2020 - Aug 2020

    • SAP Consultant
      • Nov 2017 - Sep 2018

    • Assistant Lecturer
      • Oct 2017 - Sep 2018

    • Croatia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • SAP Consultant
      • Oct 2017 - Nov 2017

      - Responsible for first and second level support for our customers. - Troubleshooting in case of problems and complains from the customers, or bugs in configuration, products developing, system monitoring and administrating and night activities for planned changes or applying support patches in the system. - Support for their daily operations on these systems. - Responsible for first and second level support for our customers. - Troubleshooting in case of problems and complains from the customers, or bugs in configuration, products developing, system monitoring and administrating and night activities for planned changes or applying support patches in the system. - Support for their daily operations on these systems.

    • Albania
    • Telecommunications
    • 700 & Above Employee
    • SAP CRM & CC Developer
      • Oct 2016 - Sep 2017

      Job Position Purpose - Support Billing Development Department in achieving its goals and objectives. Duties and Responsibilities - Analyses MRD provided by BSS Analysis Unit - Perform necessary developments in Development environment and inform testing team to proceed with additional tests - Document the technical flow and configurations related to product that is implemented - Apply bug fixing in case of detecting problems during tests - Collaborates with the system vendor within the defined deadline for specific developments/configurations and change requests of the system - To identify and record any service quality problem and take preventive and corrective actions - Explore the system capacities to provide solutions for business requests with new logic - Follow up the current trends in Telco Business Systems by implementing new trend features - Support other technical teams in case of complex product logic for troubleshooting the customer complains Show less

    • Software Developer
      • Jan 2014 - Oct 2016

Education

  • New Jersey Institute of Technology
    Doctor of Philosophy - PhD, Industrial Engineering
    2018 - 2021
  • Epoka University
    Master's degree, Computer Science
    2014 - 2016
  • Epoka University
    Bachelor of Business Informatics, Business Informatics
    2011 - 2014

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