Experience

Homelessness Policy Research Institute

• United States
• Research Services
• 1 - 100 Employee

• Managing Director

  • Sep 2021 - Present



CSH, the Source for Housing Solutions

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Senior Program Manager

  • Jul 2017 - Sep 2021

  Race equity organizational and systems change specialist; nationwide race equity curricula designer and educator; design, facilitation and management for CT Collaborative for Race Equity, CSH LA’s Race Equity Internship program; Authored CT RE Framework Report; Designed and fundraised for CSH external race equity programming, targeted communities of color with over $700K in grants for culturally specific community organizations, fostered supportive grantee learning collaborative. Race equity organizational and systems change specialist; nationwide race equity curricula designer and educator; design, facilitation and management for CT Collaborative for Race Equity, CSH LA’s Race Equity Internship program; Authored CT RE Framework Report; Designed and fundraised for CSH external race equity programming, targeted communities of color with over $700K in grants for culturally specific community organizations, fostered supportive grantee learning collaborative.



Housing Rights Center

• Project Manager

  • May 2011 - May 2017

  Creative, problem solving lead investigator of discrimination throughout multiple SoCal cities, mediation and case management. Responsible for training and directing field officers in data collection for HUD pilot multi-city national housing discrimination project, engaged local non-profits to recruit 70 diverse investigative field researchers. Research: coordination of 400+ field investigations and simultaneous data analysis while balancing project metrics and protocols Oversight: contract administration, communicative collaboration with diverse stakeholders, federal project reporting, synthesis of broad project needs with data and staff management, adherence to strict confidentiality standards Show less

• Project Manager

  • Feb 2013 - Dec 2013

  Project Manager Established hiring and management best practices to be later used by other cities for the Los Angeles portion of HDS—Disabilities Analyzed thousands of data reports for accuracy and observance of research guidelines

• Project Manager

  • May 2011 - May 2012

  Developed project management plan for Los Angeles County data collection of HDS 2012 to measure racial and ethnic discrimination throughout Los Angeles County rental and sales markets, invented best administrative practices used in subsequent studies to manage high volume off-site data collection coupled with shifting project needs, maintained fluid relationships with stakeholders while integrating new research requirements, communicated project progress, brainstormed project challenges, created and executed solutions Quality control: reviewed and submitted data to the Urban Institute for timely production of final report Show less



Angels In Waiting

• United States
• Legal Services
• 1 - 100 Employee

• Development Volunteer

  • Oct 2015 - Oct 2016

  Development Volunteer for Angels in Waiting (AIW): composed fundraising literature and website content; managed internal and public sector relationships (DCFS, Congresswoman Karen Bass). AIW is a non-profit that connects medically fragile foster infants and children with nurse foster parents. Development Volunteer for Angels in Waiting (AIW): composed fundraising literature and website content; managed internal and public sector relationships (DCFS, Congresswoman Karen Bass). AIW is a non-profit that connects medically fragile foster infants and children with nurse foster parents.



Nevada Legal Services

• United States
• Legal Services
• 1 - 100 Employee

• Project Manager

  • Feb 2014 - May 2015

  Civil Rights Specialist: awarded position as referred by the Urban Institute to direct all aspects of Las Vegas data collectionfor HUD sponsored nationally launched Housing Discrimination Study (HDS)—Disabilities to measure disparate treatmenttoward home seekers who use wheelchairsOversight: championed team of 30 investigative staff and utilized accessible transportation contractors for time-sensitivefield work and met all project goalsResearch: implemented daily trainings to maintain purity of scientific protocols, worked closely with project researchassistant in maintaining random sample methodology procedures Show less

• Project Manager

  • Feb 2014 - Jul 2014

  Civil Rights Specialist referred by the Urban Institute to direct all aspects of Las Vegas data collection for HUD sponsored nationally launched Housing Discrimination Study (HDS)—Disabilities to measure disparate treatment toward home seekers who use wheelchairs Administration: coordination of staff and accessible transportation contractors for time-sensitive field work, organized and moderated training eventResearch: implemented individual daily trainings to maintain purity of scientific protocols, worked closely with project research assistant in maintaining random sample methodology procedures Show less



Urban Institute

• United States
• Research Services
• 500 - 600 Employee

• Consultant

  • Oct 2013 - Feb 2014

  Management and Technical Consultant Technical Writer: composed instruction manuals defining scientific model for data collection, developed all ancillary training materials for newly designed government sponsored pilot discrimination research study Management solutions: problem solver—supported Dayton, OH site managers in hiring and managing 30 plus researchers ensuring on-time completion of HUD sponsored Housing Discrimination Study (HDS)—Families with Children, provided feedback to project management staff for timely deliverables per budget and timeline Show less



Urban Institute

• United States
• Research Services
• 500 - 600 Employee

• Consultant

  • May 2012 - Feb 2013

  Solution provider: simultaneously guided staff in San Jose, Chicago and Detroit in all aspects of data collection for national HUD sponsored race discrimination study Administration: oversaw accuracy and completion of over 500 research assignments while cultivating all stakeholder relationships Solution provider: simultaneously guided staff in San Jose, Chicago and Detroit in all aspects of data collection for national HUD sponsored race discrimination study Administration: oversaw accuracy and completion of over 500 research assignments while cultivating all stakeholder relationships



California State University, Long Beach

• United States
• Higher Education
• 700 & Above Employee

• Theatre Instructor

  • Sep 2007 - May 2010

  Created and implemented lesson plans in alignment with developing student needs around self-expression, cultivated safe environment for underclassmen to explore collaborative work in play, imagination, senses, movement, voice, journaling, presence, ensemble. Instructed classes of up to 50 beginning acting students per semester Professor: covered technical aspects of multiple acting techniques through scene study, written exercises, facilitated class discussions and graded written work in response to university plays Show less



Progressive Management Resources

• Greater Los Angeles Area

• Project Associate and Project Supervisor

  • Jun 2003 - May 2009

  Supervised 10 member full-time staff, hand-picked to complete the most complex of field investigations to measure compliance and discrimination in various companies/markets, analyzed and managed investigative and compliance data ● Provided direct feedback via telephone to hundreds, which included ‘listen-ins’ whereby client executive staff overheard live feedback delivery to client staff Supervised 10 member full-time staff, hand-picked to complete the most complex of field investigations to measure compliance and discrimination in various companies/markets, analyzed and managed investigative and compliance data ● Provided direct feedback via telephone to hundreds, which included ‘listen-ins’ whereby client executive staff overheard live feedback delivery to client staff



Junior Achievement of Southern California

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Development Associate

  • Jan 2005 - Apr 2006

  Responsible for direct-mail marketing, corporate and foundation grants, face-to-face calls to cultivate and maintain prospective and on-going donors, co-managed two board sponsored golf tournaments, designed and maintained stewardship of direct mail campaign Responsible for inception and maintenance of company newsletter Responsible for direct-mail marketing, corporate and foundation grants, face-to-face calls to cultivate and maintain prospective and on-going donors, co-managed two board sponsored golf tournaments, designed and maintained stewardship of direct mail campaign Responsible for inception and maintenance of company newsletter