Director Of Business Development

• Aug 2022 - Present

Advisor

• Aug 2022 - Present

Head Of Business Development

• Feb 2022 - Aug 2022

Head of business development, strategy, and marketing.

Sales Development Manager

• Aug 2021 - Feb 2022

Designed and implemented inbound and outbound sales strategies. Responsible for marketing to and engaging business development leads. Sales reporting and analytics.

Project Manager / Support Engineer

• Apr 2021 - Aug 2021

Designed and implemented full support integration with HubSpot. Streamlined ticketing system, established ticking pipeline and automations. Created and maintained user and support knowledge base and extended documentation. Created chat/phone support and teams for a full-service user support system.

Project Manager / Spa Experience Manager

• Sep 2020 - Apr 2021

Built a new department to provide guest-facing business operations remotely during the pandemic. Replaced front desk day to day for twelve resort spa locations. Established policies, procedures, and metrics for new organizations. Hired full team staff and created team structure. Handled user-facing communication for support and sales.

Project Manager / Support Engineer

• Apr 2021 - Aug 2021

Designed and implemented full support integration with HubSpot. Streamlined ticketing system, established ticking pipeline and automations. Created and maintained user and support knowledge base and extended documentation. Created chat/phone support and teams for a full-service user support system.

Project Manager / Spa Experience Manager

• Sep 2020 - Apr 2021

Built a new department to provide guest facing business operations remotely during the pandemic. Replaced front desk day to day for twelve resort spa locations. Established policies, procedures, and metrics for new organizations. Hired full team staff and created team structure. Handled user facing communication for support and sales.

Project Administrator

• Sep 2019 - Sep 2020

Led task force operations for spa pre-openings at 6 spas. Technical support for full organization. Optimized existing company tools for a net savings of $20K annual. Designed and implemented a new data management system for the entire organization. Established SOPs for all departments and consolidated knowledge base. Assisted with the rollout of new POS software across 12 locations as a software expert user and educated organization in its use.

Executive Assistant to CEO

• Mar 2018 - Sep 2019

Recruiter

• Aug 2017 - Nov 2017

Account Manager

• Jan 2017 - Jul 2017

IP Litigation Paralegal

• Jun 2015 - Mar 2016

Draft pleadings, create shells for pleadings and discovery documents, index discovery, manage discovery on offsite data storage, confer with vendors, schedule court reporters, schedule process servers, client correspondence, docket patent and trademark prosecution on FoundationIP, file documents with the USPTO for both Patent and Trademark prosecution, confer with vendors regarding file histories, case research, ect. Draft pleadings, create shells for pleadings and discovery documents, index discovery, manage discovery on offsite data storage, confer with vendors, schedule court reporters, schedule process servers, client correspondence, docket patent and trademark prosecution on FoundationIP, file documents with the USPTO for both Patent and Trademark prosecution, confer with vendors regarding file histories, case research, ect.

Legal Assistant/Paralegal

• Jun 2013 - May 2015

Paralegal/Legal Assistant, Patent Prosecution, Trademark Prosecution, Filing Court Documents, Proof Reading, Client Relations, Filed/Prepared/Proofed filings for the US Federal Court, Trademark Trials and Appeal Board, Inter Partes Reviews/Patent Trials and Appeals Board, and the United States Court of Appeals, deposition preparation, manage and index discovery, ect. Paralegal/Legal Assistant, Patent Prosecution, Trademark Prosecution, Filing Court Documents, Proof Reading, Client Relations, Filed/Prepared/Proofed filings for the US Federal Court, Trademark Trials and Appeal Board, Inter Partes Reviews/Patent Trials and Appeals Board, and the United States Court of Appeals, deposition preparation, manage and index discovery, ect.

Legal Assistant/Paralegal

• Mar 2012 - Jan 2013

Client Correspondence, Supervise Interns, Assist Lawyers in Cases, Organize Files, help with Trial Preparation, Interview Prospective Clients Client Correspondence, Supervise Interns, Assist Lawyers in Cases, Organize Files, help with Trial Preparation, Interview Prospective Clients

Intern

• Nov 2011 - Mar 2012

Filed documents with court, took preliminary interviews with clients, helped with discovery documents, legal research, attended court hearings. Filed documents with court, took preliminary interviews with clients, helped with discovery documents, legal research, attended court hearings.

Summer Intern

• Jun 2009 - Jul 2010

I worked as an intern in the Department of Outreach and Communications. It was my job to generate press about USAID and highlight their aid in various NGOs in South Africa. I was also an office aid to the head of the department. I worked as an intern in the Department of Outreach and Communications. It was my job to generate press about USAID and highlight their aid in various NGOs in South Africa. I was also an office aid to the head of the department.