Experience

Provident CRM

• Ireland
• Information Technology & Services
• 1 - 100 Employee

• Solution consultant

  • Aug 2022 - Present



IndiaMART InterMESH Limited

• India
• Technology, Information and Internet
• 700 & Above Employee

• Senior Business Analyst

  • Sep 2018 - Sep 2021

  1. Build and maintain effective relationships with project stakeholders, influencing them to achieve the desired outcome and create the necessary level of commitment to the success of the project 2. Management of systems used to capture portfolio and project-related data JIRA 3. Ownership of all aspects of development and maintenance of reporting Systems developed insights, presented through dashboards, self-service analysis, and automated reporting through Power BI. Partnering with Finance teams to maintain KPI report (overlooking the team of analysts) and Generate bar graphs, trend lines and pie charts to represent sales data, using BI tools like Power BI. 4. Interpret and translate requirements into viable solutions, implementing system changes in a highly collaborative fashion, with tangible business benefits 5. Analyze baseline data on operational performance; identify opportunities for improvements and demonstrate benefits 6. Complete business diagnostic analysis to document business models in relation to service, process, people, technology, etc. 7. Design and develop systems, challenging ways of working, and present recommendations for improvements 8. Prepare and facilitate workshops, collate outputs, and progress relevant issues appropriately. 9. Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes. Show less



ETP Group

• Singapore
• IT Services and IT Consulting
• 200 - 300 Employee

• Business Manager

  • Jul 2017 - Sep 2018

  1. Work with Leadership to define work plan and roadmap to achieve strategy (and provide regular reporting on progress). 2. Oversight of holistic roadmap: prioritization, impact assessment, progress towards commitments, etc. 3. Assist products, functions, and regions in the development and execution of their strategy. 4. Work with cross-business teams to ensure communication is effective and achievements are communicated in a streamlined fashion. 5. Effectively translate data and metrics from across different constituencies in order to create clear and concise executive presentation materials. Show less



WebTiger

• India
• Information Technology & Services
• 1 - 100 Employee

• Senior Business Analyst

  • May 2015 - Jun 2017

  1. Respond to client project requests with comprehensive requirements elicitation, gathering, and documentation 2. Analyze client requirements to drill down for additional details as necessary Document requirements and engage with Business Stakeholders, appropriate team members, and systems 3. Owns requirements for projects throughout the Lending domain processes 4. Operate as a liaison between technical personnel and the end-users Translate between non-technical business users and technical IT resources 5. Drive collaboration and gain agreement from multiple stakeholders 6. Act as a negotiator amongst different business units to gain a consensus on requirements Review upstream and downstream impacts of customer-requested changes 7. Experience of working on agile Show less



FCS Solutions

• Singapore
• Hospitality
• 100 - 200 Employee

• Manager - Sales & Operations

  • Mar 2013 - May 2015

  1. Serve as the lead point of contact for all customer accounts 2. Build and maintain strong, long-lasting client relationships 3. Negotiate contracts and close agreements 4. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors 5. Ensure the timely and successful delivery of our solutions according to customer needs. Delivering Installation Projects for Hotels like Taj Group, IHG, Starwood and Marriott. 6. Project Costs, Estimations and Deployment 7. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders 8. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas 9. Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) 10. Prepare reports on account status, AMC Contracts and renewal 11. Identify and grow opportunities within territory Show less



Diamondlease

• United Arab Emirates
• Leisure, Travel & Tourism
• 100 - 200 Employee

• Sales Executive

  • Nov 2009 - Nov 2010

  iamondlease L.L.C, a fully owned subsidiary of the Al Habtoor Group, was established in 1996 to offer automotive rental & leasing solutions, as an alternative to owning and maintaining vehicles, to Corporate & Individual customers in the UAE. Currently we serve a host of companies and multinational conglomerates in the UAE, handling and managing their transportation requirements. The Al Habtoor Group with a diverse business portfolio has always been at the forefront of promoting hospitality & tourism in the UAE through its chain of hotels. Building on the established reputation of the Al Habtoor Group, Diamondlease today has grown to be the biggest local Car Rental and Leasing Company in the UAE. Show less