Data Quality & Requirements Analyst | DTRA - IMAX MIT

• Aug 2022 - Present

Security Data Analyst

• Aug 2021 - Sep 2022

M365 Core Security Team member M365 Core Security Team member

Business Intelligence Analyst

• Feb 2018 - Aug 2019

•Prepared, analyzed and distributed monthly revenue report, quarterly historical performance report for the CC department. •Developed and maintained the Credit Card department analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams. •Managed 5 concurrent projects and drove them to completion with minimal guidance. •Built automation framework for several reports, reduced around 2/3 processing time in general. •Engaged and worked with 3 aligned teams (sales, marketing, and collections) to more effectively achieve data needs and analysis results. •Developed intelligence sharing dashboards, providing company-wide access to collected data. •Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards. •Integrated BI assets into customer relationship management (CRM) and MySQL tasks. •Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality. •Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality. Show less

Field Engineer

• Aug 2013 - Jun 2018

•Managed field Network and IT services, Installed, configured, repaired, maintained, and upgraded Windows/Mac desktops and Laptops, PCs, Migration, POS (Point of Sale Equipment), Security Camera and Video surveillance systems, Nest and Ring Installations, VoIP/ Telephony, Printers/copiers and Mobile support. • Installed, Set up wide range of network equipment, Cisco routers and switches, LAN/WAN projects, DHCP, DNS, SMPT, TCP/IP protocols, Cat6 cables, ethernet wall interface and internet hubs, wireless network technologies (2.4GHz/5GHz, FAT/thin APs), firewall, VPN. • Built and repaired computers hardware and software from scratch. • Configured computers to network drivers and connected to printers and other peripheral equipment. • Documented repair processes and helped streamline procedures for future technical support actions. Show less

Program Assistant Director, CSTEP Ambassador

• Sep 2016 - May 2018

Recruiting and hiring students for the program. Organizing and leading training programs or providing one-on-one training on the program to new students. Evaluating student performance and providing coaching and guidance as needed. Delegating duties to program employees to complete projects, streamline day-to-day activities, or meet new objectives. Creating weekly or monthly schedules for program work study students Planning program events for students. Participating in strategic planning with the program director. Giving presentations to students to educate them on new projects, internships, or events. Handling students complaints or concerns. Assisting the program director as needed with all projects and duties. Offering assistance to other program staff within the Organization. Acting as a department or company Ambassador in school events, program events, and public events. The Collegiate Science and Technology Entry Program is an academic enrichment program for New York State residents designed to foster a student's success in preparing for professional licensure and careers in medicine, law, business, education, science, technology, engineering, mathematics, and health. Show less

Executive Board Member

• Mar 2016 - May 2017

The purpose of the ASA is to create a forum for individuals interested in Arab language or culture to meet and learn more closely about the Arab Culture. Those individuals will then have the opportunity to increase awareness of pertinent issues in the Arab world both on the Syracuse University campus and in the community of Syracuse. The ASA is an apolitical, non-partisan student organization. The purpose of the ASA is to create a forum for individuals interested in Arab language or culture to meet and learn more closely about the Arab Culture. Those individuals will then have the opportunity to increase awareness of pertinent issues in the Arab world both on the Syracuse University campus and in the community of Syracuse. The ASA is an apolitical, non-partisan student organization.

Project Intern

• May 2016 - Aug 2016

While doing the Synergy Professional development Internship, I Worked on a face recognition program in MatLab and HOG extraction for face features with group of people. Public relations position in the Synergy community service project. Received training in leadership, time and financial management, conflict resolution, goal setting and communication skills, also training in team building and networking with colleagues and other area business people. While doing the Synergy Professional development Internship, I Worked on a face recognition program in MatLab and HOG extraction for face features with group of people. Public relations position in the Synergy community service project. Received training in leadership, time and financial management, conflict resolution, goal setting and communication skills, also training in team building and networking with colleagues and other area business people.

Office Director Assitant and Photographer

• Sep 2014 - Dec 2015

The Collegiate Science and Technology Entry Program at Onondaga Community College (CSTEP) provides student support services such as counseling, academic coaching and tutoring. I did events planing, Photography, Photo editing, Microsoft Office The Collegiate Science and Technology Entry Program at Onondaga Community College (CSTEP) provides student support services such as counseling, academic coaching and tutoring. I did events planing, Photography, Photo editing, Microsoft Office

Sales Manager

• Feb 2012 - Mar 2013

Manage the store open to close. . Selling Movies and music collections to customers. Make sure we have the right quality and quantity of products. Train new employees, register all our products in the system and do weekly and monthly inventory to make sure all the numbers and dollar amount are correct. Manage the store open to close. . Selling Movies and music collections to customers. Make sure we have the right quality and quantity of products. Train new employees, register all our products in the system and do weekly and monthly inventory to make sure all the numbers and dollar amount are correct.

Business Partner and Hardware/Software Specialist

• Jul 2011 - Mar 2013

We were a team of 4 people each of us was specialized in a different field, We used to sell games and gaming consoles, also repair phones, computers, laptops and gaming consoles and solve network issues. I was in charge of the repairing job such as installing hardware and software systems, maintaining or repairing equipment, troubleshooting a variety of computer issues, setting up computer security measures, configuring computer networks, offering technical support on-site or via phone or email. Show less

Business Partner

• Mar 2011 - Feb 2012

Running the GameHolic gaming center and cafeteria. I managed to make sure that all our systems and devices are up and running, keep everything refreshed and updated. Work with my partners to bring all the exclusive games and gaming devices to the store. Running the GameHolic gaming center and cafeteria. I managed to make sure that all our systems and devices are up and running, keep everything refreshed and updated. Work with my partners to bring all the exclusive games and gaming devices to the store.

Sales Manager

• Sep 2010 - Feb 2012

Manage the showroom of the manufacturer. In charge of completing local business orders and assisting the manager with International orders. Communicating with customers to make deals for selling our waterproofing products to them. Do the daily and the monthly showroom inventory, and analyse our sales to report any trends. Manage the showroom of the manufacturer. In charge of completing local business orders and assisting the manager with International orders. Communicating with customers to make deals for selling our waterproofing products to them. Do the daily and the monthly showroom inventory, and analyse our sales to report any trends.

Sales Associate

• Feb 2009 - Sep 2010

Running the store, selling products to customers. In charge of quality and quantity. Weekly and monthly inventory. Running the store, selling products to customers. In charge of quality and quantity. Weekly and monthly inventory.