saad saleem

Service Engineer 2 at Advanced Computer Technologies, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Old Bridge, New Jersey, United States, JE

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Bio

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Credentials

  • Networking administration
    Middlesex County College
    Jan, 2020
    - Oct, 2024
  • PC pro
    TestOut Corporation
    Jan, 2020
    - Oct, 2024

Experience

  • Advanced Computer Technologies, LLC
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Service Engineer 2
      • Aug 2023 - Present

  • Next Generation Technology Solutions
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Support Specialist
      • Mar 2022 - Mar 2023

  • ExterNetworks
    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • IT Support Specialist
      • Nov 2021 - Apr 2022

  • Walmart
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Manager
      • Mar 2019 - Feb 2022

      • Reviewing reports to establish baseline customer satisfaction levels. • Contacting customers who have complained and work with them to resolve their issues. • Promoting a positive work environment for employees and leading by example. • Managing staffing levels for the customer service counter and other key areas. • Ensuring associates are adequately trained and up to date on current procedures. • Reviewing reports to establish baseline customer satisfaction levels. • Contacting customers who have complained and work with them to resolve their issues. • Promoting a positive work environment for employees and leading by example. • Managing staffing levels for the customer service counter and other key areas. • Ensuring associates are adequately trained and up to date on current procedures.

Education

  • New Jersey Institute of Technology
    Information Technology, Computer Systems Networking and Telecommunications
    2021 - 2023
  • Middlesex County College
    Networking and support certified, Computer Science
    2017 - 2020
  • fatimiyha college
    Business/Commerce, General
    2014 - 2016

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