Experience

Australian University

• Kuwait
• Higher Education
• 200 - 300 Employee

• Officer- Employee Relations

  • Sep 2019 - Present

  Generating reports for the department Dealing with HR Administration Maintaining employees files, records and their documentation Providing high level of administrative and clerical support to the unit, department and its functionUndertakes special projects to meet the objectives of the function.Prioritizing and managing multiple projects simultaneously, and follow-up on issues in a timely manner

• Research Assistant

  • Oct 2021 - Jan 2022

  • Research project name – “Resistance of Social Media Usage in Kuwaiti Companies”• Contacting companies listed in Boursa Kuwait who do not have a substantial social media presence • Conducting interviews for the research questionnaire • Meeting regularly with Research team and providing them the feedback with interview notes



Australian University

• Kuwait
• Higher Education
• 200 - 300 Employee

• Admin Assistant- Alumni & Career Placement

  • Feb 2019 - May 2019

  Applying students Alumni card request Publishing & proofreading the department newsletter. Typing minutes of the meeting. Arranging and organizing department events. Enhancing social media activities Preparing other tasks upon request Applying students Alumni card request Publishing & proofreading the department newsletter. Typing minutes of the meeting. Arranging and organizing department events. Enhancing social media activities Preparing other tasks upon request



Australian University

• Kuwait
• Higher Education
• 200 - 300 Employee

• Coordinator- English Village

  • Sep 2018 - Dec 2018

  Handling instructor booking services.Scheduling meeting agendaCompleting minutes of meeting formsWeekly selection of quotes for the village Assisting with any task required to be completed

• Admin Assistant- College of Business

  • Sep 2018 - Dec 2018

  Attending help desk hours,Data entry recording Placing student surveysFollowing up instructor’s insurancesArranging and organizing business talks.Handling student’s inquiries



New Vision System - Kuwait

• Kuwait
• IT Services and IT Consulting
• 1 - 100 Employee

• Call Center Agent

  • May 2018 - Jul 2018

  Effectively managed a high volume of inbound and outbound calls. Answered a constant flow of customer calls. Accurately documented, researched and resolved customer service issues Renewing customer packages Marketing the latest company offers Data entry recording Effectively managed a high volume of inbound and outbound calls. Answered a constant flow of customer calls. Accurately documented, researched and resolved customer service issues Renewing customer packages Marketing the latest company offers Data entry recording



Partake

• Salwa

• Supervisor

  • Jun 2017 - Jun 2017

  Managing 2 groups Flaming Dragons and Shark Busters with 11 juniors counselors, 2 senior counselors and kids in each group Taking care and engaging with kids Making sure proper lines are made and kids are in proper room, group and class activity Checking the rooms are empty before heading with group Meeting parents and customers concerns Managing 2 groups Flaming Dragons and Shark Busters with 11 juniors counselors, 2 senior counselors and kids in each group Taking care and engaging with kids Making sure proper lines are made and kids are in proper room, group and class activity Checking the rooms are empty before heading with group Meeting parents and customers concerns



The Creative Style

• Jabriya, Kuwait

• HR Coordinator

  • May 2017 - May 2017

  Working in Fashion Retail Industry Boutique on post of HR duties are as follow:- Making employees work schedule on weekly basis Preparing attendance sheet Learning and using software’s like Vend, Salsabeel and Zoho Posting recruitment message in different social media Attending calls and passing information received Following up with company’s representative regarding employees residency and transferring of residence Documenting and filing important papers for record display Show less



American University of Kuwait (AUK)

• Kuwait
• Higher Education
• 200 - 300 Employee

• Treasurer, Public Relation and Evaluation

  • Jan 2017 - Jan 2017

  Got training through Toastmaster being member and received training on how to be treasurer, Public Relation and doing evaluation. Learnt about them and their processes inside Toastmaster club. Got training through Toastmaster being member and received training on how to be treasurer, Public Relation and doing evaluation. Learnt about them and their processes inside Toastmaster club.



Al-Ameed Plaza

• Sharq

• Sales Representative

  • Nov 2016 - Nov 2016

  Took internship for 3 weeks from 30th October till 20th November in Al-Ameed Plaza and worked as Sales representatives other responsibilities were Doing cold calls, arranging meetings and attending them, reporting to manager about progress made, selling Air Purifiers, filling Lead and Visit Sheet and submitting them and convincing and negotiating about Air Purifiers to customers Show less



American University of Kuwait (AUK)

• Kuwait
• Higher Education
• 200 - 300 Employee

• Judge

  • Nov 2016 - Nov 2016

  Being member of Toastmaster received training on being international judge for judging candidates on their performance in American University of Kuwait on 25th November 2016. Being member of Toastmaster received training on being international judge for judging candidates on their performance in American University of Kuwait on 25th November 2016.



INJAZ-Kuwait

• Kuwait
• Education Administration Programs
• 1 - 100 Employee

• Resume Writing

  • Nov 2015 - Nov 2015

  Attended INJAZ talks on how to make resume, go for interviews and tips to follow. Has got certificate from it on 22/11/2015. Attended INJAZ talks on how to make resume, go for interviews and tips to follow. Has got certificate from it on 22/11/2015.