Experience

Vector Securities Pvt. Ltd.

• Pakistan
• Capital Markets
• 1 - 100 Employee

• SALES / TRADING-Equities (PSX) & Fixed Income Investments.

  • Aug 2018 - Present

  DEALER – STOCKS & FIXED INCOME INVESTMENTS. •Sales/Trading of Fixed income securities (T-Bills, PIBs, Sukuk, e.t.c) and Stocks (Shares) to square-up Institutional clients and HNWI. •Provided market, stock and trading feedback to Fund managers, Corporate and Retail clients keeping them updated of all ongoing working orders. •Collaborated with Research Analysts and other senior team members to determine potential strategies that improved Investments selection to achieve consistent growth and profits for our valued clients. •Ensured all trade settlements and reporting are conducted within regulatory definitions and time limits. •Initiated and represented our brokerage firm in one-on-one meetings and road shows with institutional, corporate and retail clients that grew client base that increased client’s and our firm’s revenues. Show less



CVS PHARMACY INC. AGENT FOR CVS RX SERVICES, INC.

• CUSTOMER SERVICE REPRESENTATIVE

  • Apr 2017 - May 2018

  •Prime responsibilities include ringing up purchases, processing payments, handling customer issues, and answering questions about products, policies and services. •Processing “Money Gram” services including sending and receiving money, paying bill and making money orders. •Co-ordinated with sales and stacking teams in completing daily, weekly and monthly inventory management tasks. •Prime responsibilities include ringing up purchases, processing payments, handling customer issues, and answering questions about products, policies and services. •Processing “Money Gram” services including sending and receiving money, paying bill and making money orders. •Co-ordinated with sales and stacking teams in completing daily, weekly and monthly inventory management tasks.



BIPL Securities Ltd.(Formerly ,KASB Securities Ltd.)

• MANAGER – TREASURY SALES (INTER-BANK & CORPORATES.)

  • Apr 2014 - Jan 2017

  •Executed securities (T-Bills, PIBs, Sukuk, Listed and Privately Placed TFC’s) sale and purchase transactions to square-up Institutional clients. •Interpreted data on price, yield, stability, future investment-risk trends, economic influences and other factors affecting investment programs. •Ensured all trade settlements and reporting are conducted within regulatory definitions and time limits. •Executed securities (T-Bills, PIBs, Sukuk, Listed and Privately Placed TFC’s) sale and purchase transactions to square-up Institutional clients. •Interpreted data on price, yield, stability, future investment-risk trends, economic influences and other factors affecting investment programs. •Ensured all trade settlements and reporting are conducted within regulatory definitions and time limits.

• ASSISTANT MANAGER – TREASURY SALES / TRADING (INTER-BANK)

  • Jul 2013 - Mar 2014

  •Executed securities (T-Bills, PIBs, Sukuk, Listed and Privately Placed TFC’s) sale and purchase transactions to square-up Institutional clients. •Provided views and solutions for Short and Long term Liquidity management in accordance with current and developing interest rate environment denoted by key economic indicators. •Ensured all trade settlements and reporting are conducted within regulatory definitions and time limits. •Executed securities (T-Bills, PIBs, Sukuk, Listed and Privately Placed TFC’s) sale and purchase transactions to square-up Institutional clients. •Provided views and solutions for Short and Long term Liquidity management in accordance with current and developing interest rate environment denoted by key economic indicators. •Ensured all trade settlements and reporting are conducted within regulatory definitions and time limits.



Invest Capital Markets Limited.(Formerly, Invest Capital Investment Bank Ltd.)

• OFFICER – TREASURY SALES & CUSTOMER SERVICE

  • Feb 2012 - Jun 2013

  •Contacted with new and existing customers and discussed how their financial needs could be met with specific products and services. •Analyzed financial information obtained from clients and sales officers to determine strategies for meeting clients' financial objectives. •Responded to all customer inquiries in a timely manner. •Managed all social media programs, including Internet forums, blogs, social networking applications and message boards. •Contacted with new and existing customers and discussed how their financial needs could be met with specific products and services. •Analyzed financial information obtained from clients and sales officers to determine strategies for meeting clients' financial objectives. •Responded to all customer inquiries in a timely manner. •Managed all social media programs, including Internet forums, blogs, social networking applications and message boards.



HBL - Habib Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• OFFICER GRADE II - CONSUMER BANKING GROUP

  • Oct 2005 - Dec 2011

  •Implemented and developed high-impact strategies to target new business opportunities and new markets. •Delivered informational sales of Credit Cards, Auto Finance/Lease, Home Loans and all kinds of Consumer Loans to potential customers to build strong client relationships. •Achieved high sales percentage with consultative, value-focused customer service approach •Catered to customer complaints such as Financial Charges, card non-delivery, duplicate card issuance, charge back issues •Created new processes for increasing customer service satisfaction. Show less



Bank Alfalah Limited

• Pakistan
• Banking
• 700 & Above Employee

• PHONE BANKING OFFICER - CONSUMER BANKING GROUP

  • May 2004 - Sep 2005

  •Addressed customer service queries/complaints through SOPs by the bank. •Generated new accounts by implementing effective networking and content marketing strategies for all types of consumer banking products. •Built customer loyalty by placing follow-up calls for customers who reported product issues. •Advised changes to customer service program, resulting in 60-70% higher customer satisfaction ratings. •Developed effective relationships with all call center and other bank departments through specific communication. Show less