Experience

Fine Mark Expo

• Saudi Arabia
• Construction
• 1 - 100 Employee

• Sales & Marketing Specialistsales

  • Jun 2022 - Present



Amazon

• United States
• Software Development
• 700 & Above Employee

• Content Officer

  • Mar 2017 - Feb 2019

  • I download the bulk sheet from the site and then fill the sheet and I handled all items and wrote descriptions and title names when I finish uploaded in the website and received them. • I was communicating with companies by email to get the right information to make sure the work is completed well. • I was responsible for the internal content marketing for the organisation. I used several platforms such as social media and the organisation website to get more sellers in amazon company to help the sales team. • Interacted with teams worker and provided clarification. • Supported financial and business forecasts to facilitate accurate budgets. • Ensured fixes for system bugs were handled urgently by team members, liaising with customers to obtain bug data and accounts of issues experienced. Show less



Souq.com

• United Arab Emirates
• Technology, Information and Internet
• 700 & Above Employee

• Content Specialist

  • Feb 2016 - Mar 2017

  • I was responsible for the internal content marketing for the organisation • I usedseveral platforms such as social media and the organisation website to get more sellers in souq.com an amazon company to help thesales team, • I download the bulk sheet from the site and then fill the sheet and I handled all items and writing description and title names when I finish uploaded in the website and received them • I was communicating with companies by email to get the right information to make sure the work is completed well • Developed department processWorked collaboratively with IT team members to establish effective security processes and procedures.es, policies and procedures in line with industry best practice. • Developed and implemented SEO content and strategy to best optimise Souq.com website. • Ensured fixes for system bugs were handled urgently by team members, liaising with customers to obtain bug data and accounts of issues experienced. • Liaised with Sales team members to confirm quotes and statements of work. Show less



WS1 LTD

• United Kingdom
• Retail Office Equipment

• Customer Care Representative

  • Nov 2014 - Jun 2015

  • Worked as customer service representative in shipping and logistics. • Handled all outgoing shipments and received them. • Created relationships to attract new customers and generated CORE QUALIFICATIONS • Advanced in computer and MS Office mastery. • Marketing • Shipping • Content creation • Contents quality inspections • Refund processing • Customer service • Remote teamwork • Professional telephone demeanor • Customer Needs Assessment • Complaint management • Order processing • Process optimisation largercustomer-base. • Maintained engaging conversation with customers to build relationships and upsell further products. • Used virtual communication methods to contact customers, including live chat, email, phone and occasional post. • Used excellent and efficient problem-solving skills to address and resolve complex customer issues. Show less