Aftermarket Manager - North

• Aug 2022 - Present

Assistant Manager Aftermarket

• Sep 2020 - Jul 2022

Sales Executive

• Nov 2014 - Sep 2020

• Maximizing sales revenues within an existing and prospective customer base • Generate territory sales plan to deliver AOP and within budget • Handling Supply Chain Operations of Central & North zones • Conduct regular sales meetings with customers • Contact customers to gather information concerning product sales or competitor activity • Prepare materials to use in support of oral presentations • Maintain familiarity with trade reaction to prices, discounts, terms of sales, product packaging and customer service within own territory • Communicate prices, terms or conditions of sales programs with customers • Discuss problems with customers, answer questions and present “win-win” solutions • Drive increase in share of demand at the professionally installed level • Motivate and train inside and outside WD sales people • Promote MAT Automotive brands downstream • Work with potential customers to identify, solicit and close sales opportunities • Work independently to identify, solicit and close sales opportunities Show less

Sales Officer

• Nov 2012 - Nov 2014

• Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices • Determine replacement parts required, according to inspections of old parts, customer requests, or customers'​ descriptions of malfunctions • Receive and fill telephone orders for parts • Fill customer orders from stock • Prepare sales slips or sales contracts. • Assist operation in handling customer; • Coordinate with Marketing/sales in case of escalation; Coordinate with Logistics for availability of spare parts • Coordinate with Finance / HR for support functions and smooth operations • Receive payment or obtain credit authorization. • Take inventory of stock. • Advise customers on substitution or modification of parts when identical replacements are not available. • Examine returned parts for defects, and exchange defective parts or refund money • Mark and store parts in stockrooms according to prearranged systems • Discuss use and features of various parts, based on knowledge of machines or equipment. • Demonstrate equipment to customers and explain functioning of equipment. Show less