Sa-Id Khan
Operations Analyst at National Flour Mills- Claim this Profile
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Topline Score
Bio
Credentials
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IT Information Library Foundations Certification (ITIL)
AXELOS Global Best PracticeSep, 2021- Nov, 2024 -
CompTIA Network+
THE COMPUTING TECHNOLOGY INDUSTRY ASSOCIATIONFeb, 2009- Nov, 2024 -
CompTIA A+
THE COMPUTING TECHNOLOGY INDUSTRY ASSOCIATIONJul, 2008- Nov, 2024
Experience
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National Flour Mills Limited
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Trinidad and Tobago
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Food and Beverage Manufacturing
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100 - 200 Employee
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Operations Analyst
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Apr 2013 - Present
• Develop documentation such as RFP, RFQ, tenders, infrastructure diagrams and training materials. • Utilize project management methodologies and tools to achieve targets within timelines, scope, and budget. • Continual improvement of ICT services through optimization, ROI, and risk reduction. • Build and manage strategic relationships with all stakeholders. • Develop documentation such as RFP, RFQ, tenders, infrastructure diagrams and training materials. • Utilize project management methodologies and tools to achieve targets within timelines, scope, and budget. • Continual improvement of ICT services through optimization, ROI, and risk reduction. • Build and manage strategic relationships with all stakeholders.
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The University of Trinidad and Tobago
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Trinidad and Tobago
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Higher Education
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700 & Above Employee
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Technical Assistant
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2007 - 2013
• Maintained hardware performance, network connectivity, and software updates. • Assigned with maintaining, managing, and upgrading, hardware, laptops, servers, switches, printers, and virtual meetings. • Provided support to faculty and students via telephone, email, helpdesk tickets, and in-person request. • Maintained hardware performance, network connectivity, and software updates. • Assigned with maintaining, managing, and upgrading, hardware, laptops, servers, switches, printers, and virtual meetings. • Provided support to faculty and students via telephone, email, helpdesk tickets, and in-person request.
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College of Science, Technology and Applied Arts of Trinidad and Tobago - COSTAATT
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Trinidad and Tobago
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Higher Education
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1 - 100 Employee
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Computer Lab Assistant
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2006 - 2007
• Assisted students and faculty in using computer hardware and software. • Maintained the network physical and wireless infrastructure. • Installed, configured, and maintained windows based operating systems and academic applications. • Assisted students and faculty in using computer hardware and software. • Maintained the network physical and wireless infrastructure. • Installed, configured, and maintained windows based operating systems and academic applications.
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Education
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The University of Trinidad and Tobago
Certificate, Customer Service Management -
University of Hertfordshire
Bachelor's degree, Information Technology -
Institute for the Management of Information Systems
Associate's degree, Management Information Systems, General -
The Caribbean Natural Resources Institute
Technical Certificate - Global Information Systems Vegetative and Mapping Course (ArcGIS), Geographic Information Science and Cartography