S. Yvette Whitehead

Sr. Consultant at Highmark Companies
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Contact Information
us****@****om
(386) 825-5501
Location
Whitakers, North Carolina, United States, US

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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Sr. Consultant
      • Feb 2009 - Present

      Support the State of North Carolina Department of Health and Human Services (NC DHHS) and the Office of Medicaid Management Information System Services (OMMISS) on the Medicaid Management Information System (NCTracks). This is a multi-billion dollar IT project. Duties currently performed include a subset of Contract Administration duties. Provide business analysis and technical support in the Procurement Library and Turnover Request processes. Maintain the Procurement Library to ensure efficient, rapid retrieval of information contained. Maintain the transition request database I originally designed. Provide original data storage for turnover documents. Provide vital research against the stored information pertaining to the transition requests for both historical trending and for current request status. Track and ensure timely delivery of all transition requests and monitor the request fulfillment against the documented contract performance measures. Coordinate all aspects of the transition request process. Work closely with business units, replacement system vendor, the legacy system vendor and state agencies for formal request processes, request fulfillment, formal deliverable acknowledgment, and turnover of request deliverables to replacement system vendors. Show less

  • Self
    • Fayetteville, North Carolina Area
    • Home Health Aide
      • May 2008 - Feb 2009

      Family medical emergency forced me to take time off from work to nurse a family member back to health. During this time, I maintained the family member’s meals, personal hygiene, medication, IV line, financial affairs, etc. Family medical emergency forced me to take time off from work to nurse a family member back to health. During this time, I maintained the family member’s meals, personal hygiene, medication, IV line, financial affairs, etc.

    • Purchasing Analyst
      • Nov 2007 - May 2008

      Purchasing Analyst for two manufacturing commodities. Provide daily purchasing support activities including creating & managing purchase orders, processing requisition orders, sourcing new vendors, and inventory control. Provide replenishment of miscellaneous inventory to meet service level and inventory investment goals, negotiate excess inventory returns with suppliers. Expedite open orders, investigate and resolve price discrepancies and packaging issues. Provide customer support to the fulfillment centers and suppliers. Role includes data analysis, data entry, written and verbal communications. Determine products that should no longer be stocked and take appropriate action. Negotiate excess inventory returns with supplier’s. Maintain Service Level requirements for specific customers. Request quotes from suppliers and release purchase orders based of quotes. Ensure exhausted purchase orders are invoiced, paid and closed. Maintain buyer and purchasing analyst list of suppliers. Update fields in purchase order system to ensure complete and accurate processing and report generating. Link commodities with responsible buyer and relevant suppliers. Prepare and release Spend, Open Purchase Order, and Buyer reports. Show less

    • Sr. Consultant
      • Feb 2007 - Sep 2007

      Supported the State of North Carolina Department of Health and Human Services (NC DHHS) and the Office of Medicaid Management Information System Services (OMMISS) on the Medicaid Management Information System (NCMISS+) initiative. This was a multi-billion dollar IT project. Duties performed included a subset of Contract Administration duties. Provided business analysis and technical support in the Procurement Library, Customer Service Request, and Turnover Request processes. Designed, built and maintained the Procurement Library to ensure efficient, rapid retrieval of information contained. Provided secondary data storage of the CSR information received from various divisions. Designed, built and maintained a database for easy retrieval of the CSR information. Designed, built and maintained the request database. Provided original data storage for turnover documents. Provided vital research against the stored information pertaining to the transition requests for both historical trending and for current request status. Tracked and ensured timely delivery of all transition requests and monitor the request fulfillment against the documented contract performance measures. Coordinated all aspects of the transition request process. Worked closely with business units, replacement system vendor, the legacy system vendor and state agencies for formal request processes, request fulfillment, formal deliverable acknowledgment, and turnover of request deliverables to replacement system vendors. Show less

    • Transition Process Specialist
      • Feb 2005 - Jul 2006

      Acted as chief liaison for contract and transition related items on the Medicaid Management Information System (NCLeads) project for the State of North Carolina Department of Health and Human Services (NC DHHS) and the Office of Medical Management Information System Services (OMMISS). Duties performed were a subset of Contract Administration duties. Performed contract monitoring tasks related to a replacement system transition from an incumbent vendor to a successor vendor this process involves multiple contracts and contract amendments. Monitored contract fulfillment tasks, perform quality assurance for contract deliverables, and work on vendor relationship issues. Coordinated all aspects of the transition request process. Worked closely with business units, replacement system vendor, the legacy system vendor and state agencies for formal request processes, Request fulfillment, formal deliverable acknowledgment, and turnover of request deliverables to replacement system vendors. Assisted in defining customer’s requirements and presenting in an understandable, recognizable format for system needs. Provided focus and purpose to the transition request process to ensure completeness, accuracy, and, consistency throughout the process. Acted as the lead in the review and receipt of document deliverables such as Transition Plans, Project Management Plans, and Detailed Transition Work Plans.Safeguarded materials following the HIPAA guidelines. Handeled confidential and proprietary information. Show less

  • Alpha Data Corporation
    • Ft. Walton Beach, FL
    • Contract Administrator / Pricing Analyst / Business & Proposal Developer
      • Jul 1999 - Aug 2004

      Responsible for administering all prime- and sub-contracts of a multimillion dollar IT and Engineering firm that provided system solutions including supercomputers, mainframe, and microcomputer systems. Ensured all contracts are monitored and controlled for period of performance, cost ceiling issues, modifications and updates. Acted as primary interface between company and various agency contracting departments. Edited, tracked and performed QA tasks to ensured timely delivery of all contract deliverables and tasks. Validated contract compliance by applying the language from contracts and/or contract amendments to the process where deliverables are prepared, delivered, and processed through a formal signatory process between all stakeholder parties. Acted as primary interface and point of contact with various agency contracting departments including, but not limited to, the Air Force, Army, Army Corps of Engineers, and the Navy. Assisted with negotiations of contracts for materials and services. Participated in Request RFP and RFI processes. Organized and ensured quality of all labor pricing for proposals. Interface between Business Development and Finance on contract pricing. Evaluated special pricing requests submitted by personnel on behalf of existing and potential customers. Ensured Service Contract and Davis-Bacon Acts were considered. Analyzed competitive bidding structure and other factors to determine the proper pricing alternative in order to obtain and maintain new business. Responsible for the preparation of text and budget for proposals, re-bids and related documents. Developed and submitted multi-volume proposals to customers. Wrote, evaluated, and negotiated teaming agreements. Participated in preparation of teaming strategies and win themes. Provided leadership and direction in proposal and contract related areas. Handled confidential, sensitive and classified information. Obtained and maintained a Secret Security Clearance. Show less

Education

  • University of West Florida
    BSBA, Management Information Systems
    1995 - 1998
  • Okaloosa - Walton Communit College
    Associate of Arts (A.A.), Business Administration
    1993 - 1995

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