Experience

Universal Exchange Center

• United Arab Emirates
• 1 - 100 Employee

• Teller Front Desk & Customer Service

  • Jul 2020 - Present

  • Executed wire transfers, stop payments and account transfers. • Maintained friendly and professional customer interactions. • Defining and implementing front desk objectives and procedures. • Tending to guests' complaints and questions and providing exceptional customer service. • Ensuring that the front desk and reception area is kept clean and organized. • Maintaining front desk office supplies and equipment, managing budgets, records, and contracts. • Conducting performance reviews with the front desk staff. • Generating reports and feedback for presentation to the general manager. • Performing administrative duties such as filing and updating records, among others, as needed. • Providing SAP SOFTEX, WESTERN UNION, UREMIT related service. • Calculated fees due, interest and change for customer transactions. • Amendments and refund transactions efficiently. • Performed accurate cash counts at store opening and closing. • Minimized long register queues by completing transactions quickly and accurately. • Checked notes with money checking pens & examined coins to spot and refuse counterfeit currency. • Maintained reception area stock of important forms and brochures. Show less



UNIFORM EXPRESS, DIBBA, AL FUJAIRAH, UAE

• POS Cashier

  • Aug 2016 - Aug 2016

  • Development sample as per designer requirement • Work closely with our Barcelona team and give them support regarding washing development issues • Monitoring development sample wash process • Development sample as per designer requirement • Work closely with our Barcelona team and give them support regarding washing development issues • Monitoring development sample wash process