Experience

Element Vancouver Metrotown
• Canada
• Hospitality
• 1 - 100 Employee
• Housekeeping Supervisor

  • Jul 2022 - Present

Riviera Hotel at Robson
• Housekeeping Supervisor

  • Jun 2021 - Jun 2022


Microtell Inn & Ste

• United States
• Hospitality
• 1 - 100 Employee

• Hotel housekeeper

  • Sep 2019 - Dec 2020

  Room attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably. Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the minibar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end. Show less



Marona court

• United Kingdom

• In-Home Caregiver

  • Aug 2017 - Aug 2019

  Performing household chores such as sweeping, doing dishes and children's laundry. Ensuring clean and tidy home environment all times. Bottle-feeding infants and changing diapers when required. Entertaining infants, keeping them warm, happy and clean at all times, and playing with them. Giving children lunch and in-between snacks, encouraging them to assist with household chores, helping them with homework, and supervising them during play. Running errands as required. Performing other duties as required. Show less



Hongkong

• China

• OVerseas Filipino worker

  • Feb 2013 - Aug 2017

  preparing bottles for babies and care for feeding equipment changing diapers for babies bathing babies supervising baths for older children dressing children appropriate to the child's activities washing and ironing children's clothes additional household tasks, such as cleaning, cooking, housekeeping, and laundry. preparing bottles for babies and care for feeding equipment changing diapers for babies bathing babies supervising baths for older children dressing children appropriate to the child's activities washing and ironing children's clothes additional household tasks, such as cleaning, cooking, housekeeping, and laundry.



Fort Ilocandia Resort Hotel

• Hospitality
• 1 - 100 Employee

• Casino waitress

  • May 2005 - May 2007

  Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests Show less



Hotel Inter Continental

• United States
• Facilities Services
• 1 - 100 Employee

• Waitress, hostess

  • Feb 2002 - Aug 2002

  Takes reservations for hi-tea. Plans and organizes reservations on restaurant seating chart. Greets guests as they enter the restaurant. Seats guests in an open section or at a reserved table. Provides guests with menus and ensures they are seated comfortably. Assigns guests evenly across different servers’ sections in the restaurant. Maintains restaurant’s seating chart throughout the shift. Adds guests’ names to waitlists as necessary. Takes drink orders for guests as they wait, or directs them to the bar area as necessary. Notifies guests when a table is ready. Keeps the hostess station neat and organized. Assists in rearranging tables for large parties. Reports any problems or issues to restaurant manager. Assists in setting up and cleaning up the restaurant during opening and closing shifts, respectively. Addresses and resolves customer concerns and complaints. Reorganizes seating chart in the event that a server calls in sick. Keeps in contact with servers to make sure the seating chart is properly balanced. Thanks guests for dining at the restaurantwhen they leave. Show less