Experience

JOSEPH

• United Kingdom
• Retail
• 100 - 200 Employee

• Ecommerce Technical & Operations Lead

  • Nov 2021 - Present



AllSaints

• United Kingdom
• Apparel & Fashion
• 700 & Above Employee

• Digital Operations Manager

  • Nov 2019 - Oct 2021

  Responsible for managing and driving all Digital issues from logging through to resolution. Working effectively with internal technical/development teams and 3rd parties. Able to manage a high workload and proactively keeping all stakeholders up-to-date on progress. Created project specifications covering all commercial, technical and operational requirements and solutions. Responsible for managing and driving all Digital issues from logging through to resolution. Working effectively with internal technical/development teams and 3rd parties. Able to manage a high workload and proactively keeping all stakeholders up-to-date on progress. Created project specifications covering all commercial, technical and operational requirements and solutions.



Le Creuset

• Consumer Goods
• 700 & Above Employee

• Ecommerce Development & Operations Manager EMEA

  • Sep 2018 - Nov 2019

  Responsible for managing 16 translated ecommerce websites on a Magento platform. Accountable for the post-launch of project/product management, change management and day-to-day operations. Project manages an off-shore EMEA development team ensuring consistent and effective testing and integration. Supervise web developers and designers and assigned workload in line with agreed priorities. Identify operational improvements to procedures involving internal and external stakeholders and recommend interventions and resolutions for pending issues. Show less



Habitat

• United Kingdom
• Retail
• 500 - 600 Employee

• Digital Operations Manager

  • Oct 2014 - Aug 2018

  Managed a team that developed and supported the Habitat website and managed the relationships with key suppliers. Heavily involved in re-platforming the Habitat website from BT Fresca to Magento and the Magento integration with Dynamics AX among many projects. Duties included scoping and defining all web developments including new features and user experiences in conjunction with the IT team and web platform vendor, creating project specifications covering all commercial, technical and operational requirements and solutions. Show less



Austin Reed Group

• United Kingdom
• Retail
• 1 - 100 Employee

• Web Operations Manager

  • May 2012 - Sep 2014

  Duties include scoping and defining all web developments including new features and user experiences in conjunction with the IT team and web platform vendor, creating project specifications covering all commercial, technical and operational requirements and solutions. Supervise web designers and developers on a day-to-day basis and manage and allocate workload in line with agreed priorities. Identify operational improvements to procedures involving internal and external stakeholders and recommend interventions and resolutions for pending issues. To produce methodical web development project plans and project manage through to delivery ensuring consistent and effective usability testing and integration. Show less



ASOS.com

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• UI Lead

  • Jun 2010 - Apr 2012

  Responsible for overseeing the UI development of all online projects for the award-winning online fashion retailer. Acting as Scrum Master, ensuring Scrum principles and processes are followed with a good understanding of Agile methodologies. Ability to coach and mentor the team, resolving impediments and achieving Sprint goals. Leading a team who develop software on a .net platform using XHTML, CSS and jQuery libraries. Ensuring overall front end output is engaging, market-leading and technically efficient. Some of the main areas of focus include working closely with internal UX and SEO departments. Experience working with external company Usablenet, the leading mobile and multi-channel platform company to ensure the ASOS mobile website is highly usable and functional on all mobile devices and apps. Good knowledge of HTML5 and CSS3 technologies using media queries to target specific devices. Show less



Arcadia Group Ltd

• United Kingdom
• Retail
• 700 & Above Employee

• Senior Front-end Developer

  • Aug 2006 - Jun 2010

  Working in the ecommerce client side development and production team for the 7 brands of Arcadia Group Ltd included managing the accessibility and usability of the customer journey, maintaining the technical side of SEO for natural search, and all XHTML, CSS and JavaScript development. Originally employed as a Senior Developer, Arcadia Group quickly identified the talent and promotion to manager was offered. Managing, motivating and inspiring a team of 7 permanent and contract web developers, working on multiple projects alongside the regular daily production side of the online business. This included working with internal and external design agencies, IBM development partners, and an in-house Java based team Show less



CET Retail

• Huddersfield, United Kingdom

• Front-end Web Developer

  • Apr 2005 - Jul 2006

  Support and maintenance of all aspects of a relatively small but upcoming ecommerce website. Updating and editing website copy with new product specification. Responsible for working with and inspiring the marketing team coding front-end pages. Built XHTML templates to integrate with back-end databases and Content Management Systems. Developed online and email marketing campaigns using 3rd Party Software. Resolving technical and service issues by liaising with the website service provider. Support and maintenance of all aspects of a relatively small but upcoming ecommerce website. Updating and editing website copy with new product specification. Responsible for working with and inspiring the marketing team coding front-end pages. Built XHTML templates to integrate with back-end databases and Content Management Systems. Developed online and email marketing campaigns using 3rd Party Software. Resolving technical and service issues by liaising with the website service provider.



QT Creative

• Design Services

• Front-end Web Developer

  • Sep 2004 - Mar 2005

  Contract role: Worked on a wide range of web projects for blue chip clients such as Arriva Rental and small businesses. Hand-coded XHTML & CSS websites from design templates supplied by the design team. Responsible for the administration and maintenance of various web sites including Rossleigh Jaguar and Benfield Sports. Gained a strong awareness of branding consistency and typography. Contract role: Worked on a wide range of web projects for blue chip clients such as Arriva Rental and small businesses. Hand-coded XHTML & CSS websites from design templates supplied by the design team. Responsible for the administration and maintenance of various web sites including Rossleigh Jaguar and Benfield Sports. Gained a strong awareness of branding consistency and typography.



The University of Huddersfield

• United Kingdom
• Higher Education
• 700 & Above Employee

• Website Assistant

  • Jul 2004 - Aug 2004

  Fixed-term position. Hired to provide support to combine two sets of resources into one under the Human Resources banner, providing an easy to navigate site which is supported by comprehensive search facilities, Introduced database technology to help maintain some parts of the site which are regularly updated. Developed the website using PHP scripting, JavaScript and XHTML Fixed-term position. Hired to provide support to combine two sets of resources into one under the Human Resources banner, providing an easy to navigate site which is supported by comprehensive search facilities, Introduced database technology to help maintain some parts of the site which are regularly updated. Developed the website using PHP scripting, JavaScript and XHTML