Steven Courcy
Senior Software Developer at The Echo Group | Software and Services Specifically for Behavioral Healthcare- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Jackson, New Hampshire, United States, US
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Experience
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The Echo Group | Powered by Therapy Brands
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Software Development
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1 - 100 Employee
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Senior Software Developer
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May 2018 - Present
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Plymouth State University
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United States
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Higher Education
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700 & Above Employee
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ITS Help desk Junior Shift Supervisor
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Aug 2016 - May 2019
Monitor, prioritize and resolve help desk tickets for a user base of over 6000 students and staff. I Maintain a 5 star rating in our ticketing system. Supervise 3-4 student workers operating the University call center and the library circulation desk. Assisted with a website migration of over 150 web pages for plymouth.edu to a new content management system.
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ITS Help Desk technician
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Aug 2015 - Jul 2016
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Education
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Plymouth State University
Bachelor’s Degree, Computer Science
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