Ryota Terakado
Customer Success Senior Manager at hey, Inc.- Claim this Profile
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Bio
Experience
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hey, Inc.
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Japan
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Senior Manager
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Aug 2020 - Present
Tokyo, Japan
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Coubic
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Information Technology & Services
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Business Manager
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Dec 2019 - Dec 2020
Within 23 wards, Tokyo, Japan
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ecbo Inc.
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Japan
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Technology, Information and Internet
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1 - 100 Employee
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Strategy and Business Operations Manager
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Nov 2018 - Nov 2019
Tokyo, Japan -Planning and implementing company strategy. -Developing the marketing strategy for the company in line with company objectives. -Planning and implementing promotional campaigns. -Manage and improve lead generation campaigns, measuring results. -Preparing online and print marketing campaigns. etc.
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Consultant
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Dec 2017 - Oct 2018
Japan
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Analyst
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Aug 2015 - Nov 2017
[PROJECT EXPERIENCE] Global Transformation of Derivatives Function at Japanese Bank and Securities Company - Assist to optimize global markets business functions throughout the bank group to strengthen sales and trading operations. - Ensure to integrate domestic and overseas trading functions and sales functions at one channel, providing one-stop services for customers. Strategy for Next Innovation at Insurance Company - Conducted analysis of As-Is organization through… Show more [PROJECT EXPERIENCE] Global Transformation of Derivatives Function at Japanese Bank and Securities Company - Assist to optimize global markets business functions throughout the bank group to strengthen sales and trading operations. - Ensure to integrate domestic and overseas trading functions and sales functions at one channel, providing one-stop services for customers. Strategy for Next Innovation at Insurance Company - Conducted analysis of As-Is organization through client interviews and working sessions, developed To-Be organization design and created transition plan to increase efficiency and effectiveness. Define Mitigation Measures for Anti Money Laundering(AML) Risks at Japanese Bank - Assist with the implementation of procedures, controls, analytics and trend analysis to ensure proactive identification, prevention execution, detection, investigation, recovery and government/internal reporting of AML. - Manage the use of internal and external data, including publicly available information. - Ensure compliance with regulatory requirements such as Bank Secrecy Act, USA PATRIOT Act, FACTA, etc. Resolves escalated issues; communicates with customers, vendors, other departments and AML peers.
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Daiwa Capital Markets America Inc.
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United States
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Financial Services
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300 - 400 Employee
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Chief Sales Officer
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Apr 2015 - Jun 2015
Tokyo
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Sales Representative
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Apr 2013 - Mar 2015
Tokyo
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Education
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Waseda University
Business/Accounting