Ryota Terakado

Customer Success Senior Manager at hey, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
JP

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Experience

    • Japan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Success Senior Manager
      • Aug 2020 - Present

      Tokyo, Japan

    • Information Technology & Services
    • Business Manager
      • Dec 2019 - Dec 2020

      Within 23 wards, Tokyo, Japan

    • Japan
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Strategy and Business Operations Manager
      • Nov 2018 - Nov 2019

      Tokyo, Japan -Planning and implementing company strategy. -Developing the marketing strategy for the company in line with company objectives. -Planning and implementing promotional campaigns. -Manage and improve lead generation campaigns, measuring results. -Preparing online and print marketing campaigns. etc.

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Consultant
      • Dec 2017 - Oct 2018

      Japan

    • Analyst
      • Aug 2015 - Nov 2017

      [PROJECT EXPERIENCE] Global Transformation of Derivatives Function at Japanese Bank and Securities Company - Assist to optimize global markets business functions throughout the bank group to strengthen sales and trading operations. - Ensure to integrate domestic and overseas trading functions and sales functions at one channel, providing one-stop services for customers. Strategy for Next Innovation at Insurance Company - Conducted analysis of As-Is organization through… Show more [PROJECT EXPERIENCE] Global Transformation of Derivatives Function at Japanese Bank and Securities Company - Assist to optimize global markets business functions throughout the bank group to strengthen sales and trading operations. - Ensure to integrate domestic and overseas trading functions and sales functions at one channel, providing one-stop services for customers. Strategy for Next Innovation at Insurance Company - Conducted analysis of As-Is organization through client interviews and working sessions, developed To-Be organization design and created transition plan to increase efficiency and effectiveness. Define Mitigation Measures for Anti Money Laundering(AML) Risks at Japanese Bank - Assist with the implementation of procedures, controls, analytics and trend analysis to ensure proactive identification, prevention execution, detection, investigation, recovery and government/internal reporting of AML. - Manage the use of internal and external data, including publicly available information. - Ensure compliance with regulatory requirements such as Bank Secrecy Act, USA PATRIOT Act, FACTA, etc. Resolves escalated issues; communicates with customers, vendors, other departments and AML peers.

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Chief Sales Officer
      • Apr 2015 - Jun 2015

      Tokyo

    • Sales Representative
      • Apr 2013 - Mar 2015

      Tokyo

Education

  • Waseda University
    Business/Accounting
    2008 - 2013

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