Experience

CIS Home Loans

• United States
• Banking
• 1 - 100 Employee

• Human Resources Manager

  • Feb 2023 - Present

  Hamilton, Alabama, United States

• Human Resource Assistant Manager

  • Jul 2022 - Feb 2023

  Hamilton, AL

• Public Relations & Talent Acquisition Specialist

  • Sep 2021 - Aug 2022

  Hamilton, Alabama, United States

• Corporate Recruiter

  • May 2021 - Sep 2021

  Hamilton, Alabama, United States



Thompson Gas

• United States
• Oil and Gas
• 1 - 100 Employee

• Senior Customer Service Representative

  • Jul 2018 - Apr 2021

  Detroit, AL I was one of seven Senior Customer Service Representatives for the Southeast Region at ThompsonGas. My job description consisted of working closely with my Region Vice President, Region Customer Service Manager, Area Director, Area Manager, Area Salesman and fellow Senior Customer Service Representatives to complete special projects. By accepting this position, I accepted the responsibility of training, coaching and developing my fellow customer service representatives and new hires while… Show more I was one of seven Senior Customer Service Representatives for the Southeast Region at ThompsonGas. My job description consisted of working closely with my Region Vice President, Region Customer Service Manager, Area Director, Area Manager, Area Salesman and fellow Senior Customer Service Representatives to complete special projects. By accepting this position, I accepted the responsibility of training, coaching and developing my fellow customer service representatives and new hires while providing exceptional customer service to our customers. I am efficient in communicating expectations, projects and important information to my team. I have experience in data entry and processing daily work from delivery salesman and service technicians. Multi-tasking and learning new software is not an issue. Show less



Mid-South Propane, INC.

• Human Resources Manager, Safety and Fleet Manager, Accounting Assistant

  • Apr 2013 - Jul 2018

  Detroit, AL Beginning my career with Mid-South Propane, I accepted a position as a Customer Service Representative. I successfully built relationships with my customers and helped resolve customer issues. I learned how to reconcile customer accounts and I learned exceptional phone skills. After the first year, I became a traveling customer service representative and filled in at our twelve branches when other representatives were out of office. We served Northwest Alabama, Northeast Mississippi, and… Show more Beginning my career with Mid-South Propane, I accepted a position as a Customer Service Representative. I successfully built relationships with my customers and helped resolve customer issues. I learned how to reconcile customer accounts and I learned exceptional phone skills. After the first year, I became a traveling customer service representative and filled in at our twelve branches when other representatives were out of office. We served Northwest Alabama, Northeast Mississippi, and Southeast Tennessee. After my second year with the company, I accepted the following positions: Safety & Fleet Manager, Human Resources Manager and Accounting Assistant. In my role as the Safety & Fleet Manager, I was responsible for the following duties: Monthly Safety Meetings and Inspections, DOT Compliance, Fleet Maintenance & Scheduling, LP Gas Board Permits. In my role as a Human Resources Manager, I was responsible for the following positions: New Hire Onboarding, Employee Insurance Enrollment, 401K Enrollment, training and development of new hire customer service representatives, maintenance of employee files and employee DOT compliance and LP Gas Board compliance. In my Accounting Assistant position, I was responsible for the following: deposit data entry for all company banks, bank reconciliation for the company, returned checks, and collections. Show less