Customer Relationship Management Specialist

• Jan 2023 - Present

CRM Process Coordinator

• Jun 2022 - Present

Founder of Soul Fire Media Management

• Mar 2021 - Present

Regional Workforce Development Specialist

• Sep 2020 - Feb 2021

Assisting with the delivery of career resiliency and training for individuals in need of employment and skill development. Such assistance is conducted through processing applications, interviewing, determining eligibility, and case management. The Workforce Development Specialist provides education and guidance to employers and employees to help them understand and overcome barriers to employment. Assisting with the delivery of career resiliency and training for individuals in need of employment and skill development. Such assistance is conducted through processing applications, interviewing, determining eligibility, and case management. The Workforce Development Specialist provides education and guidance to employers and employees to help them understand and overcome barriers to employment.

Business Development Associate

• Jun 2019 - Aug 2020

Worked aside a team to improve business outcomes of outside organizations through the enhancement of their internal communication and engagement strategies. Duties included researching, developing and implementing new business, coordinating internal teams, performing market research and data analyzation, and building and maintaining client relationships. Worked aside a team to improve business outcomes of outside organizations through the enhancement of their internal communication and engagement strategies. Duties included researching, developing and implementing new business, coordinating internal teams, performing market research and data analyzation, and building and maintaining client relationships.

Community and Capital Projects Coordinator

• Sep 2018 - Apr 2019

Assisted the Budget Director in managing over $30M in financial resources for the Borough of Manhattan, New York. The administration of funding was determined through community outreach, processing grant applications, and performing site visits. The maintenance of such funding was upheld through meetings with funding recipients, monitoring and maintaining internal records, tracking project status, and seeking out new and effective ways for the Manhattan Borough President’s Office to connect with, and deliver for, Manhattan’s diverse neighborhoods, communities, and constituents. Show less

Bereavement Support Group Facilitator

• Aug 2017 - Jun 2018

Facilitated bereavement support groups for children aged 6-18 years old, in groups of 4-12. Planned and implemented activities and discussions centered around understanding grief and loss, as well as building and maintaining healthy coping skills. This encompassed taking clients from intake through group continuation and completion, with intake summaries and bio-psycho-socials being completed. Facilitated bereavement support groups for children aged 6-18 years old, in groups of 4-12. Planned and implemented activities and discussions centered around understanding grief and loss, as well as building and maintaining healthy coping skills. This encompassed taking clients from intake through group continuation and completion, with intake summaries and bio-psycho-socials being completed.