Experience

Erskine Law, PC

• United States
• Legal Services
• 1 - 100 Employee

• Associate Attorney

  • Jan 2022 - Present

  Orange, California, United States



San Bernardino County District Attorney's Office

• United States
• Law Practice
• 1 - 100 Employee

• Certified Law Clerk

  • Aug 2021 - Nov 2021

  Rancho Cucamonga, California, United States



Multnomah County District Attorney's Office

• Law Practice
• 1 - 100 Employee

• Certified Law Clerk

  • Jun 2020 - Apr 2021

  Portland, Oregon, United States



University of Oregon

• United States
• Higher Education
• 700 & Above Employee

• Government and Community Relations Law Clerk

  • May 2019 - Aug 2020

  Eugene, Oregon Area



Public Defenders Services of Lane County, Inc.

• Legal Services
• 1 - 100 Employee

• Certified Law Student

  • Aug 2019 - Dec 2019

  Eugene, Oregon, United States



J.Crew

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Stylist

  • Sep 2017 - Aug 2019

  Costa Mesa, California Area; Eugene, Oregon



Oakland Athletics

• United States
• Spectator Sports
• 400 - 500 Employee

• Client Services Representative

  • Nov 2016 - Aug 2017

  Oakland, California • Averaged 30 - 40 offseason outbound calls to engage Season Ticket Members in renewal process • Instructed Season Ticket Members on how to operate digital ticketing system • Collaborated with Ticket Services team to reach renewal goal of $15 million • Effectively maintained customer database and manage personal CRM assigned campaigns (touch points and sales leads) • Navigated ProVenue ticketing system to provide seamless ticket service to clients • Constructed Season Ticket… Show more • Averaged 30 - 40 offseason outbound calls to engage Season Ticket Members in renewal process • Instructed Season Ticket Members on how to operate digital ticketing system • Collaborated with Ticket Services team to reach renewal goal of $15 million • Effectively maintained customer database and manage personal CRM assigned campaigns (touch points and sales leads) • Navigated ProVenue ticketing system to provide seamless ticket service to clients • Constructed Season Ticket Member CRM lists to offer unique experiences that maximize value of membership Show less



U.S. House of Representatives

• United States
• Legislative Offices
• 700 & Above Employee

• Congressional Office Intern

  • Sep 2016 - Oct 2016

  Vista, California • Answered and conducted 15 - 30 phone calls per day to aid constituents with federal inquires or concerns • Organized congressional documentation and distribute to corresponding office employee • Inputted constituent opinions/services into IQ database • Conducted research on federal legislature to assist representatives with casework



Los Angeles Dodgers

• United States
• Spectator Sports
• 700 & Above Employee

• Hospitality Team Member

  • Mar 2016 - Oct 2016

  Greater Los Angeles Area • Resolved ticket issues as well as answer stadium and game related questions in an effective and timely manner • Received and made up to 30 phone calls per game to assist with client game day experience • Acted as a liaison between 1,000+ premium clients, 15 Levy Restaurant employees, and Front Office staff • Recorded game day client requests and alerted corresponding department/ employee station with a 100% success rate in avoiding complaint escalation • Ambassador to a $40… Show more • Resolved ticket issues as well as answer stadium and game related questions in an effective and timely manner • Received and made up to 30 phone calls per game to assist with client game day experience • Acted as a liaison between 1,000+ premium clients, 15 Levy Restaurant employees, and Front Office staff • Recorded game day client requests and alerted corresponding department/ employee station with a 100% success rate in avoiding complaint escalation • Ambassador to a $40 million, 400+ Premium clientele base Show less



Biola University

• United States
• Higher Education
• 700 & Above Employee

• Advancement Marketing Intern

  • Sep 2015 - May 2016

  La Mirada, CA • One of only six applicants chosen from a group of 80 qualified candidates • Department exceeded Biola University fundraising goal by 24% • Data organization and analysis for Biola University Campaign events using Microsoft Office and Google Analytics • Learned and communicated Biola’s financial, organizational, and academic goals • Performed monthly email audits through Blackbaud using Google Sheets • Contacted multiple businesses to coordinate Biola campaign event… Show more • One of only six applicants chosen from a group of 80 qualified candidates • Department exceeded Biola University fundraising goal by 24% • Data organization and analysis for Biola University Campaign events using Microsoft Office and Google Analytics • Learned and communicated Biola’s financial, organizational, and academic goals • Performed monthly email audits through Blackbaud using Google Sheets • Contacted multiple businesses to coordinate Biola campaign event logistics • Collaborated with team to pinpoint areas of improvement for student fundraising • Created six Biola Advancement social media posts that aligned with campaign vision

• Community Coordinator

  • Sep 2015 - May 2016

  La Mirada, CA • Aided in developing a new club on Biola’s campus, including construction of mission statement • Created and assisted in presentation of club goals and financial requests to Biola senate members • Instructed weight training beginners on proper techniques to maximize success and minimize injury

• Research Assistant

  • Sep 2015 - Dec 2015

  La Mirada, CA • Created bi-weekly psychological research article summaries using APA formatting • Conduced searches on PsychINFO to identify relevant content matter • Recoded and scored variables for three different measures using SPSS and Google sheets • Brainstormed experiment development with department faculty in bi-weekly meeting



Biola University - Facilities Management

• Dormitory Repair Crew Member

  • May 2015 - Aug 2015

  La Mirada, CA Painted, repaired, and maintained pristine condition of dormitories and other Biola structures.



Biola University

• United States
• Higher Education
• 700 & Above Employee

• Resident Assistant

  • Mar 2014 - May 2015

  • Planned and executed educational, multi-cultural, and community building events for as many as 240 students • Enforced community standards and processed reports in the event of a violation • Trained in mediating conflict and emergency response techniques • Proactively pursued opportunities for student involvement and education in 12 student-centered events



Hollister Co.

• United States
• Retail
• 700 & Above Employee

• Impactor

  • Jun 2013 - Aug 2013

  Carlsbad, CA • Organized, sorted, and maintained products in preparation for sale • Recorded weekly inventory for new clothing shipments • Assisted customers with inventory inquires



Party City

• United States
• Retail
• 700 & Above Employee

• Cashier/ Stockroom Assistant

  • Sep 2011 - Apr 2012

  Encinitas, CA - Received and carried out orders from customers via telephone and in-person contact - Provided quality customer service to customers by answering questions, processing returns, and fixing order mistakes - Delivered product orders to both customers and fellow employees in a fast-paced environment