Ryan Spannagle
Account Coordinator at Magellan Promotions- Claim this Profile
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Topline Score
Bio
Alicia Schuessler
Ryan is a hard-working individual that I've had the pleasure of managing. He's extremely friendly, charismatic and provides excellent ideas to discussions. He has proven to be consistently punctual, a fast learner and professional in all matters.
Margaret Dahlquist
Ryan's work ethic and customer service support are both exceptional skills he has acquired throughout his previous employment. His work was always done well and with a lot of thought. He was also able to think strategically when improving processes and procedures relating directly to his position within SCDM. He is a team player and willing to help where ever needed.
Alicia Schuessler
Ryan is a hard-working individual that I've had the pleasure of managing. He's extremely friendly, charismatic and provides excellent ideas to discussions. He has proven to be consistently punctual, a fast learner and professional in all matters.
Margaret Dahlquist
Ryan's work ethic and customer service support are both exceptional skills he has acquired throughout his previous employment. His work was always done well and with a lot of thought. He was also able to think strategically when improving processes and procedures relating directly to his position within SCDM. He is a team player and willing to help where ever needed.
Alicia Schuessler
Ryan is a hard-working individual that I've had the pleasure of managing. He's extremely friendly, charismatic and provides excellent ideas to discussions. He has proven to be consistently punctual, a fast learner and professional in all matters.
Margaret Dahlquist
Ryan's work ethic and customer service support are both exceptional skills he has acquired throughout his previous employment. His work was always done well and with a lot of thought. He was also able to think strategically when improving processes and procedures relating directly to his position within SCDM. He is a team player and willing to help where ever needed.
Alicia Schuessler
Ryan is a hard-working individual that I've had the pleasure of managing. He's extremely friendly, charismatic and provides excellent ideas to discussions. He has proven to be consistently punctual, a fast learner and professional in all matters.
Margaret Dahlquist
Ryan's work ethic and customer service support are both exceptional skills he has acquired throughout his previous employment. His work was always done well and with a lot of thought. He was also able to think strategically when improving processes and procedures relating directly to his position within SCDM. He is a team player and willing to help where ever needed.
Credentials
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Project Leadership Badge
Lake Forest Graduate School of ManagementMay, 2021- Nov, 2024 -
Being an Effective Team Member
LinkedInMar, 2020- Nov, 2024 -
Customer Service: Serving Internal Customers
LinkedInNov, 2019- Nov, 2024 -
Ryan Holmes on Social Leadership
LinkedInNov, 2019- Nov, 2024 -
Customer Service Foundations
LinkedInSep, 2019- Nov, 2024 -
Phone-Based Customer Service
LinkedInSep, 2019- Nov, 2024 -
Success Habits
LinkedInSep, 2019- Nov, 2024 -
Writing Customer Service Emails
LinkedInSep, 2019- Nov, 2024 -
Holding Yourself Accountable
LinkedInJun, 2019- Nov, 2024 -
Conflict Resolution Foundations
LinkedInApr, 2019- Nov, 2024 -
Compassionate Directness
LinkedInFeb, 2019- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInFeb, 2019- Nov, 2024 -
Developing Business Acumen
LinkedInFeb, 2019- Nov, 2024 -
Improving Your Judgment
LinkedInFeb, 2019- Nov, 2024 -
Working on a Cross-Functional Team
LinkedInFeb, 2019- Nov, 2024 -
Disrupting Yourself
LinkedInJan, 2019- Nov, 2024 -
Microsoft Teams Essential Training
LinkedInJan, 2019- Nov, 2024
Experience
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Magellan Promotions
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United States
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Advertising Services
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1 - 100 Employee
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Account Coordinator
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Sep 2021 - Present
• Manage orders in production from PO submission through delivery to client• Work with production partners to ensure orders are correct and meeting the client’s timeline• Address issues during production such as delays or inconsistencies with PO and actual end product and bring to the Account Manager’s attention• Assist Account Manager with submitting PO’s, addressing client questions and following up on open quotes• Manage mailing and fulfillment projects, including in-house fulfillment orders, as needed• Utilize CommonSku for order management and data tracking• Improve processes regarding order tracking and project success
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Elkay Interior Systems
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United States
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Design Services
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200 - 300 Employee
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Project Manager
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Jan 2017 - Sep 2021
• Manage over 120 Burger King projects simultaneously including new store and remodels from design to installation • Lead Project Management team by facilitating resource planning and scheduling with internal Design, CAD, Production and Procurement, Technical Services and Field Service teams• Facilitate cross-functional internal teams to ensure major project milestones are achieved, internal lead times are protected, and that the customer receives a seamless, turnkey service experience• Successfully lead cross-functional teams to implement new Burger King décor portfolios per direction from Burger King Corporate• Assist team of independent sales reps by quoting projects and providing project updates• Compile and send sales forecasting reports to management and Burger King Corporate• Coordinate with production and engineering teams to ensure product availability and that product is made according to specified plans• Perform competitive cost analysis and adjust costs and margins to maintain competitiveness • Work with general contractors and installers during installation and answer product questions and follow up on punch list items
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Customer Service Representative
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Mar 2015 - Jan 2017
• Oversaw McDonald’s front service counter program and managed over $2,000,000 worth of counter orders• Managed all McDonald’s restaurant customer service inquiries in Canada and Western U.S.• Assisted Project Managers by placing orders required after installation of major remodels• Worked with customer service team to implement the Create Your Taste program in specific McDonald’s test markets and collaborated to streamline the order intake and delivery process• Managed warranty/re-work requests by determining resolutions for damaged or missing products• Followed up with customers regarding past-due invoices and payment issues• Worked with field services team to set up decor installation appointments with installers
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Executive Director, Inc.
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United States
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Non-profit Organization Management
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300 - 400 Employee
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Administrative Coordinator with Society of Behavioral Medicine
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Sep 2011 - Mar 2015
• Increased job advertisement revenue by 82% • Managed and processed all SBM membership registrations • Prospected new members and assisted with membership sign-up• Prepared work orders for creation of reports and communications materials• Managed annual meeting registration process and on-site registration desk• Assisted in annual meeting preparation and planning• Updated online calendar of events for SBM website using online content management system• Secured advertising agreements with relevant professional associations• Managed and coordinated weekly eNewsletter to society members
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Administrative Assistant for SCDM
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Jan 2011 - Sep 2011
• Prepared and coordinated meeting materials, took and distributed minutes, and assisted with coordination of strategic planning materials for Board of Directors and • Managed SCDM certification process, including: maintenance of accurate filing system for tracking of applicant status, processing applications, coordinating review process, communicating results to candidates, updating transcripts, and providing on-going updates to lists of applicants.• Managed SCDM membership process by processing membership applications and payments.• Answered U.S. and international applicant inquiries vie email and telephone and followed-up as needed with top quality customer service.• Managed processing of SCDM invoices in a timely manner and use of company credit card.• Assisted with various clients including the Immune Deficiency Foundation Annual Conference in Arizona.
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ASAE: The Center for Association Leadership
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United States
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Non-profit Organizations
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100 - 200 Employee
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Membership Development Committee Member
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Aug 2013 - Aug 2014
Discussed and planned ways to increase ASAE's membership, improve processes, and further add to the ASAE website in order to further benefit current and prospective members. Discussed and planned ways to increase ASAE's membership, improve processes, and further add to the ASAE website in order to further benefit current and prospective members.
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Advising Office Assistant
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Jul 2009 - Jan 2011
Managed ten advisor's calendars through upholding demanding appointment schedules and deadlines and retrieving confidential files and transcripts.Created and distributed important departmental announcements to students.Answered general advising questions for current and prospective students through telephone and face-to face communication.Assisted with New Freshmen Orientation by organizing needed materials for guests and introducing prospective students to new computer systems and to the university advising process. Trained new student employees through hands on projects and teamwork.Multitasked and efficiently completed special projects for advisors as assigned.
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Strattec Security Corporation
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United States
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Automotive
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400 - 500 Employee
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Finance Intern
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Jan 2009 - Jul 2009
Managed and performed weekly check run with extreme attention to detail.Accurately entered and updated all invoices into company database.Established new vendor accounts in company software system. Maintained efficient invoice filing system of confidential employee files and invoices.Participated in multiple audits by researching lost or questionable invoices and files as needed. Managed and performed weekly check run with extreme attention to detail.Accurately entered and updated all invoices into company database.Established new vendor accounts in company software system. Maintained efficient invoice filing system of confidential employee files and invoices.Participated in multiple audits by researching lost or questionable invoices and files as needed.
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Education
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2005 - 2010
Lubar College of Business
Bachelor of Business Administration, Human Resource Management
Community
