Experience

LifeLine Foods, LLC
• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee
• Marketing Administrator

  • Feb 2022 - Present

Hollis Law Firm
• United States
• Law Practice
• 1 - 100 Employee
• Paralegal

  • Aug 2021 - Feb 2022


Hy-Vee

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Marketing Coordinator

  • Aug 2014 - Aug 2021

  I steered creation and publishing of content for store’s social media channels, including Facebook, Instagram, Twitter, and Snapchat. Designed and implemented innovative customer-oriented campaigns. Collaborated with community partners to formulate impactful public relations activities. Guided, supervised, and trained over 450 employees on delivering stellar customer service and experience.• Successfully generated increased social media traffic and followership by over 500% after taking over accounts in 2014.• Leveraged industry expertise to boost labor productivity by 4.7% from fiscal 2019 to fiscal 2020; generated an extra $200k in profit. • Delivered unparalleled leadership; led store in becoming ranked in top 10 among 250 stores in company based on customer satisfaction surveys in 2018.• Created and promoted weekly ads targeted at specific unique audiences – resulted in increase of daily sales by an average of 7.1% in 10 months.• Planned and hosted Veteran's Day Breakfast with more than 1,200 attendees.• Organized, promoted and directed special events intended to help local food banks; raised over $3,000.• Supervised the development of store's first successful SMS text message campaign. Show less

• Pharmacy Technician

  • May 2009 - Feb 2016

• Customer Service Representative

  • Jun 2003 - Aug 2014


PlattForm Advertising
• United States
• Marketing Communications Intern

  • Sep 2012 - Dec 2012

Habitat for Humanity
• United States
• Non-profit Organization Management
• 1 - 100 Employee
• Intern

  • Oct 2011 - Jun 2012