Experience

Nextlink Communications

• Telecommunications
• 1 - 100 Employee

• National Repair Technician

  • Oct 2006 - Present

  Diagnose and repair customer reported troubles within a CLEC environment. Witch includes, but not limited to, UBL’s, DS1’s, DS3’s, switch translations on a Nortel DMS500 switch and voicemail problems. Contact and work with customers, respective LEC, and internal XO personnel until issues are resolved. Diagnose and repair customer reported troubles within a CLEC environment. Witch includes, but not limited to, UBL’s, DS1’s, DS3’s, switch translations on a Nortel DMS500 switch and voicemail problems. Contact and work with customers, respective LEC, and internal XO personnel until issues are resolved.



CenturyLink

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Operations Tech

  • Sep 2004 - Oct 2006

  Work with customers, LECs, Voice & Data repair organizations, as well as other internal Qwest work groups. Troubleshoot DS1’s and lower level DSO circuits. Work with customers, LECs, Voice & Data repair organizations, as well as other internal Qwest work groups. Troubleshoot DS1’s and lower level DSO circuits.