Experience

Human Solution

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Web Development Manager

  • Apr 2020 - Present

  Austin, Texas, United States Managing the Web Development and Product Listing teams. Admin for Wrike Project Management software for the Content Department

• Project Planner

  • May 2018 - Apr 2020

  Austin, TX Implemented Wrike task management software utilized by the entire department. Managed projects and organized tasks for the project teams within the department. Met with management to discuss project timeframes, resources, and workload.

• Web Content Developer

  • Feb 2017 - Apr 2020

  Austin, TX Developed organizational strategies and implemented task management software utilized by the entire team. Updated backend website functionality utilizing established Git workflows. Migrated top-performing websites to new ecommerce platforms. Part of the team that won the BigCommerce 2017 Best Customer Experience award.

• Senior Sales Associate/Photographer

  • Apr 2014 - Feb 2017

  Austin, TX Provided phone and chat sales for consumers as well as business representatives for multinational corporations. Helped customers with technical and warranty issues for all the products offered. Provided product photography for websites, marketing literature, and social media. Established and managed an on-site photography studio for all in-house photos and videos.



TaskRabbit

• Independent Contractor

  • May 2017 - Present

  Austin, TX Perform various handyman tasks for both residential and commercial clients. Responsible for all job duties from communicating with clients to set up appointments, to performing all required work.



Ryan Osborne Photography

• Photographer

  • May 2009 - Present

  Austin, Tx www.rnophoto.com | Sports, Music, Real Estate, and Nature photography



Stuart Connections

• United States
• Software Development

• Manager

  • Feb 2011 - Apr 2014

  Manor, TX Delivered improved inventory control systems to support just-in-time inventory management allowing staff to be refocused to other areas of the business. Developed and implemented testing procedures and processes used to evaluate new technology inventory. Responsible for managing staff and successfully drove increased customer focus and satisfaction. Established inventory management and employee productivity metrics to measure and drive continuous improvement.



Gallery of Pets

• Assistant Store Manager, Business Strategist, and Technical Liaison

  • Jun 2003 - Nov 2010

  Austin, TX As Assistant Store Manager: Responsible for all retail store operations and supported owner/manager by providing data leveraged to make critical business decisions. Instrumental in the transition of ownership to new owners. Developed inventory and system management processes driving efficiencies in the retail outlet. Trained and supervised employees including performance reviews, hiring and employee release. As Business Strategist: Developed and presented business plan… Show more As Assistant Store Manager: Responsible for all retail store operations and supported owner/manager by providing data leveraged to make critical business decisions. Instrumental in the transition of ownership to new owners. Developed inventory and system management processes driving efficiencies in the retail outlet. Trained and supervised employees including performance reviews, hiring and employee release. As Business Strategist: Developed and presented business plan to owners to for establishing an e-commerce business. Scoped and planned level of effort for project and delivered solution. Incorporated back office processes designed to manage and retain customers by creating an excellent shopping experience by insuring inventory availability and effective shipping processes. Responsible for the expansion of commercial and residential aquarium maintenance operations Established setup and trouble-shooting processes and procedures to deliver more efficient service driving customer retention and new customer acquisition. As Technical Liaison Established project plans, scope of work and level of effort for evaluation of technical alternatives. Designed, developed and implemented e-commerce store increasing sales and profits for enterprise. Used Interspire, to attract, manage and retain online customers by creating an excellent shopping experience, insuring inventory availability and effective shipping. Show less