Ryann Runo
Customer Support Team Manager at Kingchem- Claim this Profile
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English -
Topline Score
Bio
Credentials
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TSCA Regulations
Lion Technology Inc.May, 2019- Oct, 2024 -
49 CFR
Bureau of Dangerous Goods, Ltd.Aug, 2018- Oct, 2024 -
IMDG
Bureau of Dangerous Goods, Ltd.Aug, 2018- Oct, 2024 -
IATA - Category 1
Bureau of Dangerous Goods, Ltd.Aug, 2018- Oct, 2024 -
Writing Fundamentals: The Craft of Story
Lynda.comMar, 2016- Oct, 2024
Experience
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Kingchem
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Customer Support Team Manager
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May 2019 - Present
In this current role, I ensure that chemicals and other goods clear regulatory agencies and customs by effectively collaborating with international manufacturing team, business development agents, customs brokers, and clients. I also enable goods to be properly shipped in a timely manner by providing detailed shipment instruction to international manufacturers. This position requires a verification that goods are compliant by checking TSCA listings and retain a collaboration in filing PMNS or LVEs. As well as utilizing Harmonized Tariff Schedule that allows for the results of accurate classification of goods and correct tariff rate assignment for domestic order shipments. I provide billing obligations that are consistently clear and concise due to my comprehension of incoterms. My abilities include effectively performing inventory management and purchasing inquiries for nutritional goods department as needed.My key contributions include the following:• I am consistently assigned the more complicated orders, due to my knowledge and experience of TSCA and HTS, as well as my invaluable attention to detail and ability to concisely follow through with each order.•In order for there to be an improvement of the inventory management of nutritional goods department, I created and implemented a new inventory monitoring spreadsheet. •I also verify documentation accuracy from manufacturers including COAs, COOs, SDSs, Packing Lists, and Invoices, in addition to processing purchase orders and sales orders in Chempax system Show less
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Customer Service Pharma Intermediate & Fine Chemicals Representative
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May 2018 - May 2019
In this current role, I ensure that chemicals and other goods clear regulatory agencies and customs by effectively collaborating with international manufacturing team, business development agents, customs brokers, and clients. I also enable goods to be properly shipped in a timely manner by providing detailed shipment instruction to international manufacturers. This position requires a verification that goods are compliant by checking TSCA listings and retain a collaboration in filing PMNS or LVEs. As well as utilizing Harmonized Tariff Schedule that allows for the results of accurate classification of goods and correct tariff rate assignment for domestic order shipments. I provide billing obligations that are consistently clear and concise due to my comprehension of incoterms. My abilities include effectively performing inventory management and purchasing inquiries for nutritional goods department as needed.My key contributions include the following:• I am consistently assigned the more complicated orders, due to my knowledge and experience of TSCA and HTS, as well as my invaluable attention to detail and ability to concisely follow through with each order.• In order for there to be an improvement of the inventory management of nutritional goods department, I created and implemented a new inventory monitoring spreadsheet. • I also verify documentation accuracy from manufacturers including COAs, COOs, SDSs, Packing Lists, and Invoices, in addition to processing purchase orders and sales orders in Chempax system Show less
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Novoprotein
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United States
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Biotechnology
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1 - 100 Employee
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Office Manager
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Apr 2016 - May 2018
In this position I delivered key support by means of client quotes, full-cycle order processing, packaged goods for shipment, created shipping labels, generated invoices, and input client payments. I was able to maximize operational efficiency of prominent, highly sophisticated projects as well as ensured international orders successfully cleared customs by including proper documentation and maintaining close adherence to shipping regulations. I continually demonstrated insightful leadership and enhanced clarity of all missions by providing solutions to clients and when necessary, directed them to the appropriate specialist. I have successfully demonstrated AP/AR skills by processing checks and refunds for outside accountants, resolved customer’s aging invoices, and provided additional AP services, such as W-9s and payment processing sites such as Ariba. My key contributions include the following: •I was successfully promoted to Office Manager in less than one year of employment. •I was an influential key factor in the achievement of reaching $2.1M in sales for 2017. •I effectively increased corporate visibility and stature through management of both FedEx and DHL shipping accounts. •I was able to reduce Express shipping rates in addition to conserving revenue by insightful negotiations with FedEx. •I also diligently monitored incoming inventory by means of close collaboration with offsite laboratory staff Show less
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New Jersey Institute of Technology
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United States
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Higher Education
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700 & Above Employee
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Production Assistant/Front Desk
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Aug 2010 - Mar 2016
This role allowed me to positively enhance the capacity of newly hired staff by effective training and ongoing mentorship. I provided essential support to department heads as well as vital structure via alliance with studio and back-of-house staff that resulted in a maximization of productivity and cohesive setups during critical campus events. My excellent communication skills were consistently exhibited by determining accurate event needs in collaboration with sub departments. I also demonstrated innovation and capacity to excel by advising faculty, staff, students, and campus organizations on proper equipment selection and operation. My key contributions included the following: •I was able to enhance productivity through meticulous typing, filing, and daily inventory of equipment. •I also embraced accountability for successful productions by operating microphone audio board during college commencement, renaming of School of Management, and other university events. •During this role I developed and applied strong leadership talents by support of Teaching, Learning, and Technology faculty institutes. Show less
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Talent Inc.
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Hong Kong
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Professional Training and Coaching
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1 - 100 Employee
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Independent Contractor
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Aug 2015 - Dec 2015
This role required me to correspond with clients for successful creation and editing of resumes, cover letters, LinkedIn profiles, and other professional documents. I ensured client satisfaction by effectively writing and editing documents and collaborating with clients on those modifications and editing. My key contributions included the following: •I utilized Microsoft Office to create and edit extensive professional documents. •In addition to successfully assisting in the compilation of LinkedIn profiles, which resulted in clients obtaining a stronger career presence. Show less
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Education
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2017 - 2019
Colorado Technical University
Master of Business Administration - MBA, Operations and Supply Chain Managment -
2009 - 2015
New Jersey Institute of Technology
Bachelor's degree, General Studies
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