Ryann Brown
Help Desk Support Specialist at Astro Loyalty- Claim this Profile
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English Native or bilingual proficiency
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Italian Limited working proficiency
Topline Score
Bio
Deanna Shemek
Ryann Brown is a responsible, hard working person. She will make a serious advanced student and practitioner of TESOL and will be a fine addition to any organization that requires communication and interpersonal skills.
Deanna Shemek
Ryann Brown is a responsible, hard working person. She will make a serious advanced student and practitioner of TESOL and will be a fine addition to any organization that requires communication and interpersonal skills.
Deanna Shemek
Ryann Brown is a responsible, hard working person. She will make a serious advanced student and practitioner of TESOL and will be a fine addition to any organization that requires communication and interpersonal skills.
Deanna Shemek
Ryann Brown is a responsible, hard working person. She will make a serious advanced student and practitioner of TESOL and will be a fine addition to any organization that requires communication and interpersonal skills.
Credentials
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Adult, Pediatric and Infant CPR, First Aid, and AED
American Red CrossJul, 2012- Nov, 2024
Experience
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Astro Loyalty
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United States
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Retail
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1 - 100 Employee
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Help Desk Support Specialist
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Nov 2021 - Present
My main role at Astro is helping retailers, distributors and manufacturers find answers to their questions and helping to solve any issues that may arise day to day. I am also a part of the Offer Build team where I help create and review monthly promotions submitted to us by manufacturers. My main role at Astro is helping retailers, distributors and manufacturers find answers to their questions and helping to solve any issues that may arise day to day. I am also a part of the Offer Build team where I help create and review monthly promotions submitted to us by manufacturers.
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Bark Avenue
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United States
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1 - 100 Employee
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Store Manager
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Mar 2020 - Nov 2021
I managed two pet store locations for Bark Avenue that included grooming salons. I placed and received purchase orders, managed invoices, assisted in payroll, scheduled appointments, interviewed potential new hires, trained and onboarded new hires, made social media posts, and provided the best customer service I could to our human and pet guests. I managed two pet store locations for Bark Avenue that included grooming salons. I placed and received purchase orders, managed invoices, assisted in payroll, scheduled appointments, interviewed potential new hires, trained and onboarded new hires, made social media posts, and provided the best customer service I could to our human and pet guests.
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None
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Private Caregiver
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Aug 2017 - Mar 2020
I took care of an elderly couple, one of which had advanced dementia and wasn’t mobile. I monitored health concerns, did basic nursing, house cleaning and property management. I took care of an elderly couple, one of which had advanced dementia and wasn’t mobile. I monitored health concerns, did basic nursing, house cleaning and property management.
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Bark Avenue
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Rocklin, California
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Sales Associate - Manager
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Jan 2015 - Aug 2017
I advised customers on purchases in store and on the phone. I stocked shelves and created displays. I operated POS cash register including cash, check, gift card and credit card transactions. I cleaned and maintain store, counter, bathrooms and dog baths. I performed opening and closing duties. I regularly lifted up to 80lbs and moved large stock via hand truck. I carried customers' purchases out to their car. I interacted with, and handled dogs including fitting dogs for accessories and occasionally bathing them or assisting groomers with handling. I have developed constructive working relationships with other associates, managers and owners. I have gained knowledge in the pet care industry, especially holistic pet nutrition. Show less
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Whole Pets
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United States
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Retail
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1 - 100 Employee
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Sales Associate
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Aug 2014 - Dec 2014
Advised customers on purchases in store and on the phone. Stocked shelves and created displays. Operated POS cash register including cash, check, gift card and credit card transactions. Cleaned and maintained store, counter, bathrooms and dog baths. Performed opening and closing duties including balancing cash registers and locking and unlocking doors (held store key). Lifted up to 60lbs and moved large stock via hand truck. Carried customers' purchases out to car. Interacted with, and handled dogs including fitting dogs for accessories. Developed constructive working relationships with other associates, managers and owner. Gained knowledge in the pet care industry, especially holistic pet nutrition. Show less
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The Academic Advantage
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United States
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Education Management
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1 - 100 Employee
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Tutor
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Dec 2013 - Mar 2014
Tutor for K-12 students for English/Language Arts and Mathematics. Test each student at the beginning and end of the tutoring program to determine progress. Utilize two online resources to develop 1 hour lessons based on state standards students need improvement on. Make activities and find online interactive learning games for students. Fill out monthly progress reports for each student. Send accurate monthly paperwork to main office in a timely manner. Maintained contact with main office as well as parents of the students. Show less
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Childcare Provider
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Stockton, CA and Santa Cruz, CA
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Childcare Provider
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Jan 2005 - Jan 2014
Provided basic childcare along with household cleaning and tutoring for up to 6 families in the Stockton and Santa Cruz, CA areas. Currently provide childcare for one family. Provided basic childcare along with household cleaning and tutoring for up to 6 families in the Stockton and Santa Cruz, CA areas. Currently provide childcare for one family.
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Intern as an English Teacher in Italy
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Nov 2011 - Jan 2012
Developed and taught English language and American culture lessons to Italian middle school and high school students. Taught for 7 hours a week. Developed and taught English language and American culture lessons to Italian middle school and high school students. Taught for 7 hours a week.
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Fuzio Universal Bistro
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Stockton, California
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Server
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Jan 2009 - Jun 2009
Worked in a team environment to serve tables, prepare food, maintain a clean environment, answer phone, and restock stations and kitchen. Worked in a team environment to serve tables, prepare food, maintain a clean environment, answer phone, and restock stations and kitchen.
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Education
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2010 - 2013
University of California, Santa Cruz
Bachelor of Arts (B.A.), Language Studies -
2011 - 2012
Università di Bologna
Lingue e Letterature Straniere/ Foreign Languages and Literatures -
2008 - 2010
San Joaquin Delta College
Linguistics
Community
