Ryann Michaud, CSPO

Senior Product Strategist at Cardone Ventures
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, Washington, United States, US
Languages
  • English -

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Credentials

  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Mar, 2019
    - Nov, 2024

Experience

  • Cardone Ventures
    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • Senior Product Strategist
      • Jul 2023 - Present

    • Product Manager
      • Jun 2022 - Jun 2023

  • Audigy
    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • Product Manager
      • Jan 2022 - May 2022

      Met with stakeholders to define business needs and translated those into detailed requirements and wireframes for the Application Development Team. Managed release scope and timelines, and reviewed development work at showcases to ensure they met the stakeholder requests. Managed various vendor relationships (domestic and international) and assisted with end user support when escalated to the Development Team from the Help Desk Analysts.

    • Associate Product Manager
      • Apr 2020 - Jan 2022

      Assisted the Director of Product Management in working with stakeholders to gather requirements and translate those into tickets for the Software Engineers. Helped with vendor management and provided input on release scope and new features. Trained the Help Desk Analysts that were hired on and managed escalated support issues.

    • Application Support Analyst
      • Jun 2018 - Mar 2020

      Managed ticket intake for the Application Development team and worked with the Audigy Help Desk to troubleshoot tickets that they needed to escalate. Became a subject matter expert in Audigy Platforms and Integrations and created training documents to go with releases.

  • Gonzaga University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Worker - Dean of Education Office
      • Jun 2016 - May 2018

      Assisted with planning of annual Education Conference including promotions, sales and event coordination. Other projects and office coverage as assigned.

    • Crosby Student Center Supervisor
      • Nov 2015 - May 2016

  • Audigy
    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • Membership Development Intern
      • Jun 2017 - Aug 2017

      Interned for the sales department, updated CRM, conducted cold calls to prospective customers, analyzed membership acquisition process and provided data driven recommendations to improve sales process and conversation rates. Interned for the sales department, updated CRM, conducted cold calls to prospective customers, analyzed membership acquisition process and provided data driven recommendations to improve sales process and conversation rates.

  • HP
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Intern
      • Jun 2013 - Aug 2013

Education

  • Gonzaga University
    Bachelor of Business Administration, Concentrations in Finance and Management Information Systems
    2014 - 2018

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