Ryan M. Duggan

Account Operations Manager at Port X Logistics LLC
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Location
Buffalo-Niagara Falls Area

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Experience

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Account Operations Manager
      • Jan 2020 - Present

    • Supply Chain Coordinator
      • Jan 2018 - Jan 2020

    • Construction
    • 1 - 100 Employee
    • Assistant Project Manager
      • Nov 2015 - Sep 2017

      • Assisted and supported Superintendent and Project Managers with the oversight of workforce that was as large as 92 employees. Oversight included monitoring production, quality control and safety• Managed time sheets using Microsoft Excel and construction software that was directly used for payroll, production assessment and job costing• Responsible for daily communication with vendors to procure necessary materials and equipment assisting with inventory control• Implemented a system of documented proof of company’s completed work to improve justification of receiving payment for work orders• Administered final quality control check list by utilizing construction software, coordinating with the general contractor and directing the workforce• Increased communication by completing daily reports of company’s workforce on site and submitted report to general contractor for review • Ensured that daily report provided documented proof of issues on site that restricted our company from operating in the most productive manner• Coordinated with workforce, general contractor and subcontractors to resolve issues in the field in the most profitable approach• Responded to management requests for labor reports, providing accurate information in a timely manner • Addressed discrepancies identified in data analysis with management and communicated decisions made to contracted staff

    • United States
    • Survey Field Technician
      • Feb 2014 - Nov 2015

      • Develop and prepare pricing proposals for commercial field surveys based on civil site plans. • Assist with the delivery and presentation of proposals to potential general contractors. • Prepare and deliver cut sheets of completed construction stake-out to the general contractors in order for site work to begin. • As a member of the field crew was responsible for completing site stake-out in a timely and efficient manner. • Interact and work closely with the GRS party chief, general contractor and other sub-contractors to resolve issues to expedite completing the job. • Experience performing various surveys including Alta surveys, Topographic surveys, Boundary surveys.• Perform storm measure downs, field sketches and the setting up of Trimble GPS R-8 receiver to perform static surveys.

    • Mortgage Loan Closing Specialist Assistant
      • May 2012 - Jul 2013

      I began working at HSBC May, 2012 and worked there until August, 2013. The following year I reached out and acquired the same position and worked from May, 2013 until July, 2013. Some of my responsibilities included: • Worked directly with attorneys, closing agents, loan officers and underwriters to confirm client information and to obtain necessary documents needed to close loans in a timely fashion.• Accelerated the loan closing process by insuring the accuracy appraisals, mortgage titles, tax forms and revising these documents when necessary.• Collaborated with management, co-workers, borrowers, and brokers to resolve documentation issues to ensure timely closing of mortgage loan file.

    • United States
    • Individual and Family Services
    • Assistant Manager at Bubble Boy Car Wash
      • Mar 2009 - May 2013

      I started working at Bubbleboy Car Wash in March, 2009 and stopped working there in May, 2013. Shortly after my first year at the car wash I was promoted to Assistant Manager. Some of my responsibilities have included:• Responsible for opening and closing the business facility.• Managed the training program for new employees including coordinating daily responsibilities for the staff.• Reconciled daily sales with receipts to ensure an accurate closing for the business and that sufficient funds were available for the following business day. • Provided superior customer service in order to promote our name brand and develop a satisfied customer base that would return to use our service and refer additional business.

Education

  • University at Buffalo
    Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
    2009 - 2014

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