Software Developer

• Apr 2022 - Present

Create and maintain web applications as a full stack developer Create and maintain web applications as a full stack developer

Project Manager

• Sep 2018 - Apr 2022

Facilitate communication between the product owner and development team, understand and contribute to the codebase, and assist in the coaching and adoption of agile practices Facilitate communication between the product owner and development team, understand and contribute to the codebase, and assist in the coaching and adoption of agile practices

Technical Support Specialist

• May 2016 - Aug 2018

Systems Administrator for System Center Configuration Manager to create and deploy task sequences containing custom .msi files and PowerShell scripts for zero-touch-imaging of Windows 10 workstations in lab and office work environments Supervise help desk personnel, train new and current help desk employees, ensure quality customer service, and review and service escalated tickets tracked in the ServiceNow ticket system Systems Administrator for System Center Configuration Manager to create and deploy task sequences containing custom .msi files and PowerShell scripts for zero-touch-imaging of Windows 10 workstations in lab and office work environments Supervise help desk personnel, train new and current help desk employees, ensure quality customer service, and review and service escalated tickets tracked in the ServiceNow ticket system

EDTech Consultant

• Aug 2015 - May 2016

Manage 4,000+ Google Chrome devices using Google Admin Console to deploy software, settings, and printers Deploy Group Policy objects to organizational units in Active Directory Users and Computers for software, settings, and printers Image desktop workstations and laptops using FOG Project open-source imaging solution Update the district website using Foxbright content management system Manage 4,000+ Google Chrome devices using Google Admin Console to deploy software, settings, and printers Deploy Group Policy objects to organizational units in Active Directory Users and Computers for software, settings, and printers Image desktop workstations and laptops using FOG Project open-source imaging solution Update the district website using Foxbright content management system

Intern

• May 2015 - Aug 2015

Update Cisco handsets by creating configuration profiles in Cisco Unified Communications Manager Create the Office of Information Technology Knowledge Base containing solutions for common questions and issues with configuration items using a shared Microsoft OneNote stored in Microsoft SharePoint Update Cisco handsets by creating configuration profiles in Cisco Unified Communications Manager Create the Office of Information Technology Knowledge Base containing solutions for common questions and issues with configuration items using a shared Microsoft OneNote stored in Microsoft SharePoint

UI Designer

• Dec 2013 - Aug 2015

Student Employee

• Aug 2013 - May 2015

Provide technical support to students and employees over the phone, email, and in person for Microsoft Office 365, Blackboard Learning Management System, and other hardware and software Configure and support computers, phones, smart carts, projectors, and audio equipment Provide technical support to students and employees over the phone, email, and in person for Microsoft Office 365, Blackboard Learning Management System, and other hardware and software Configure and support computers, phones, smart carts, projectors, and audio equipment

Package Handler

• May 2013 - Aug 2013

Soccer Referee

• 2011 - 2013