Ryan Louden

I.T. Hardware & Systems Manager at KPCL Dirt Movers
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Contact Information
us****@****om
(386) 825-5501
Location
Saskatoon, Saskatchewan, Canada, CA

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Bio

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Credentials

  • Microsoft Certified Professional
    Microsoft
    May, 2013
    - Nov, 2024
  • Aircraft Pilot's License
    Transport Canada - Transports Canada
    Aug, 2008
    - Nov, 2024
  • Azure Administrator Associate
    Microsoft
    Mar, 2022
    - Nov, 2024

Experience

  • KPCL Dirt Movers (Kelly Panteluk Construction Ltd.)
    • Canada
    • Construction
    • 1 - 100 Employee
    • I.T. Hardware & Systems Manager
      • Dec 2022 - Present

      Design, implement, and maintain computer and networking systems. Oversee the prompt delivery of deskside support services to staff and outside contractors. Design, implement, and maintain computer and networking systems. Oversee the prompt delivery of deskside support services to staff and outside contractors.

  • EGADZ
    • Canada
    • Individual and Family Services
    • 1 - 100 Employee
    • Information Technology Consultant
      • Feb 2020 - Present

      Providing technical expertise, guidance, and training to the organization. Providing technical expertise, guidance, and training to the organization.

  • Saskatchewan Aviation Museum & Learning Centre
    • Canada
    • Airlines and Aviation
    • 1 - 100 Employee
    • Flight Simulator Technician
      • Sep 2020 - Present

      Complete disassembly, overhaul, and improvement to a cockpit simulator that was previously built from a Beechcraft King Air 100 fuselage and donated to the museum. Additions included the integration of original analog gauges and cockpit lighting to enhance the simulation experience. The primary software was upgraded to X-Plane 11 and greatly improved the visual and physics simulation. Software to connect the physical cockpit with X-Plane was written primarily in Python in LUA. Complete disassembly, overhaul, and improvement to a cockpit simulator that was previously built from a Beechcraft King Air 100 fuselage and donated to the museum. Additions included the integration of original analog gauges and cockpit lighting to enhance the simulation experience. The primary software was upgraded to X-Plane 11 and greatly improved the visual and physics simulation. Software to connect the physical cockpit with X-Plane was written primarily in Python in LUA.

  • BH Tech
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Specialist II
      • Apr 2022 - Nov 2022

      The primary Level 2 Support Analyst in a Managed Service Provider (MSP) environment built primarily on the Microsoft 365 stack. In addition to problem escalation, other responsibilities include maintaining documentation in addition to Standard Operating Procedures for junior help desk staff with the aim of reducing future escalations. The primary Level 2 Support Analyst in a Managed Service Provider (MSP) environment built primarily on the Microsoft 365 stack. In addition to problem escalation, other responsibilities include maintaining documentation in addition to Standard Operating Procedures for junior help desk staff with the aim of reducing future escalations.

  • Network Integrated Control Systems
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Support
      • May 2013 - Mar 2022

      I.T. technician and consultant for a Managed Service Provider (MSP). Responsible for ground up implementations of Microsoft 365 solutions, in addition to on-premise Microsoft Exchange, Remote Desktop Services, and Skype For Business. Also have gained experience in the design and implementation of networks using Cisco Meraki, Dell SonicWALL, and Ubiquiti Unifi equipment. Also responsible for the administration of accounting packages such as Sage 50, Sage 300, and QuickBooks. I.T. technician and consultant for a Managed Service Provider (MSP). Responsible for ground up implementations of Microsoft 365 solutions, in addition to on-premise Microsoft Exchange, Remote Desktop Services, and Skype For Business. Also have gained experience in the design and implementation of networks using Cisco Meraki, Dell SonicWALL, and Ubiquiti Unifi equipment. Also responsible for the administration of accounting packages such as Sage 50, Sage 300, and QuickBooks.

Education

  • SIAST
    Commercial Pilot
    2009 - 2010

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