Operational Specialist / Operations Manager

• 2011 - Present

I was first recruited to lead warehousing and facilities for this ecommerce / wholesale seller of supplies for the signage market with direct accountability for light manufacturing, equipment repair, regional inventory management and shipping & receiving. In 2017, my job expanded to include corporate training (at USCutter's Seattle and Memphis locations) and national inventory management. I manage a team of eight and annual budget of $500K. I've played a pivotal role in driving 100%… I was first recruited to lead warehousing and facilities for this ecommerce / wholesale seller of supplies for the signage market with direct accountability for light manufacturing, equipment repair, regional inventory management and shipping & receiving. In 2017, my job expanded to include corporate training (at USCutter's Seattle and Memphis locations) and national inventory management. I manage a team of eight and annual budget of $500K. I've played a pivotal role in driving 100% year-over-year growth, delivering significant cost reductions (including a 98% improvement in annual inventory losses), and instituting new and improving existing processes companywide. Show more Show less

Department Manager

• Oct 2008 - Sep 2011

Following a family relocation to Seattle (prompted by the U.S. economic downturn), I was chosen for Bed, Bath & Beyond’s yearlong leadership training program, with the plan of becoming a Receiving Manager. A few months into training, I was asked to exit the program and promoted into a critical-fill Department Manager role. I managed a team of 10 and oversaw merchandising, inventory management, new hire training, customer service and employee development. While at BB&B, I consistently earned… Following a family relocation to Seattle (prompted by the U.S. economic downturn), I was chosen for Bed, Bath & Beyond’s yearlong leadership training program, with the plan of becoming a Receiving Manager. A few months into training, I was asked to exit the program and promoted into a critical-fill Department Manager role. I managed a team of 10 and oversaw merchandising, inventory management, new hire training, customer service and employee development. While at BB&B, I consistently earned “top performer” status for enhancing store revenue. Show more Show less

Branch Operations Manager

• 2005 - 20083 years

I was hired to help this leading supplier of equipment for the sign and graphics industries turn around an underperforming branch, with specific focus on facilities management, shipping, receiving, inventory, purchasing, customer service and sales. I doubled branch sales in year one, reversing a four-year stagnant period to deliver $1.4M in sales -- a trend that continued through tenure.

Warehouse Manager / Branch Manager

• 1999 - 20056 years

I first managed shipping & receiving on behalf of this privately held wholesale flooring company then was promoted to Branch Manager, in 2001, with accountability for customer service, sales, purchasing and shipping & receiving. While here, I optimized branch performance and sales by streamlining processes and encouraging the team to work with an owner's mentality.

Department Manager

• 1994 - 19995 years