Ryan Gintoft

Director of IT Operations at Potawatomi Business Development Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Milwaukee
Languages
  • Italian -
  • Spanish -
Skills

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Bio

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5.0

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Mark Ustby

I've always found Ryan to be very adept at relating to people of all skill levels and making his clients feel that he is on their side with support and IT management consistent with that. He earned the good relationships he has with his clients by being both on their side and skilled at finding the right fit for their needs. I consider myself very fortunate to have worked with him.

Russell Snediker

Ryan Gintoft was an excellent member of our team, who was able to balance customers at varying levels of needs and technical expertise. I relied on Ryan to ensure our team was always progressing, and believe he was a core member of our team's success.

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Credentials

  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Jan, 2013
    - Sep, 2024
  • Smartsheet Product Certified User
    Smartsheet
    Jan, 2020
    - Sep, 2024

Experience

  • Potawatomi Business Development Corporation
    • United States
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Director of IT Operations
      • Apr 2022 - Present
  • Impact Networking, LLC
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • District IT Manager
      • Aug 2019 - Apr 2022

      Manager of 8 IT consultants. Responsible for all aspects of MSP business in Southeastern Wisconsin. Business technology assessments, pre- and post-sales consultation, network projects and implementations, technology road-mapping, tech support, network security, and process improvement. My team provides end-to-end managed IT services to the SMB space in long-term engagements.

    • vCIO
      • May 2017 - Aug 2019

      Dedicated executive technology liaison, delivering Chief Information Officer consulting to customers who do not have this staffed internally. Specialized in digital transformation, asset tracking and lifecycle management, hardware and software procurement, license compliance, vendor relationship management, strategic guidance and IT project management.

  • Stamm Technologies
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Field Engineer/Senior IT Manager
      • Apr 2013 - May 2017

      IT Consultant for small and medium-size businesses. Cisco and Fortinet Networking, Windows/Linux/Mac server, VoIP, LAN/WAN client devices, security, BDR, and workstation consulting. IT Consultant for small and medium-size businesses. Cisco and Fortinet Networking, Windows/Linux/Mac server, VoIP, LAN/WAN client devices, security, BDR, and workstation consulting.

  • Tailored Label Products
    • United States
    • Printing Services
    • 1 - 100 Employee
    • IT Engineer
      • Jan 2011 - Apr 2013

      Comprehensive administration of Information Technology infrastructure including 70+ workstations. • Research and Implement new business technologies. • Administer company servers, network components, and other user hardware. • Provide continued training and necessary technology documentation for employees. • Manage systems backups for disaster recovery preparedness. • Manage network and system endpoint security. • Produced company policies for acceptable use, backups, web monitoring, software installation, and recovery plans. Show less

  • SDL International
    • Wholesale
    • 1 - 100 Employee
    • Support Engineer
      • Jul 2009 - Jan 2011

      SDL helps corporations drive global brand consistency and accelerate time-to-market by providing software and services to manage the delivery of all corporate information into different languages. It is recognized as the largest localization solution company in the world and works with companies like Facebook, Sony, Dell, Microsoft, eBay, Disney, etc. to streamline global content while reducing overall costs. Job responsibilities included: •Supporting freelance and corporate clients with SDL proprietary software, electronically and over phone. •Contributing to internal and external SDL knowledge base. •Confirming bugs found in software; documenting in TestTrack Pro for development team. •Resolving issues related to installation, configuration, network performance, and user error. •Testing new releases of desktop and server products daily. Show less

  • Apple Inc
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Mac Genius - Help Desk Support
      • May 2006 - Jul 2009

      •Delivered technical help desk support for a range of hardware and software issues •Recorded customer interactions and repair records in PeopleSoft CRM •Managed a consistent queue of interactions in a client-facing, high-stress environment •Achieved high levels of commendable performance and was promoted twice •Worked on-site for clients in escalated customer service situations •Delivered technical help desk support for a range of hardware and software issues •Recorded customer interactions and repair records in PeopleSoft CRM •Managed a consistent queue of interactions in a client-facing, high-stress environment •Achieved high levels of commendable performance and was promoted twice •Worked on-site for clients in escalated customer service situations

Education

  • Roosevelt University
    Bachelor of Arts (B.A.)
    2004 - 2008

Community

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