Experience

BottleCycler (Aust) Pty Ltd

• Australia
• Hospitality
• 1 - 100 Employee

• Board Member

  • Mar 2022 - Present



TOMRA Collection

• Norway
• Environmental Services
• 200 - 300 Employee

• President TCS Pacific

  • Mar 2020 - Present

  In addition to my current duties as President TCS Australia, leading efforts to expand TOMRA's business across the greater Pacific region.

• President TCS Australia

  • Aug 2017 - Mar 2020

  Established TOMRA's local organization in Australia now consisting of over 200 employees across 5 states and territories. Led a task force responsible to design and deliver a network of more than 300 consumer facing reverse vending collection facilities across New South Wales. Full P&L responsibility for the local organization. Established key partnerships with major supermarket retailers and shopping centres, government agencies, and scheme coordinators. Served on the board of TOMRA Collection Pty Ltd in Australia as well as the TOMRA Cleanaway joint venture.



TOMRA Cleanaway

• Australia
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Board Member

  • May 2018 - Present



TOMRA Collection U.S.

• United States
• Renewables & Environment
• 100 - 200 Employee

• Vice President/General Manager Metro NY

  • Feb 2016 - Aug 2017

  Responsible for Sales and Operations in the Metro NY region operating at an executive management level as a member of TOMRA's Senior Leadership Team. Achieved consistent revenue growth and stable earnings through management of sales and operations activities. Achieved 66% volume growth at same store locations over a four year period by executing on consumer focused initiatives. Collaborated with TOMRA's Research and Development team to design the next generation of reverse vending machines tailored to the Metro NYC market. Improved beverage industry relations through focus on data analysis and data transparency.

• Director Operations Metro NY

  • Aug 2012 - Feb 2016

  Responsible for Material Recovery operations in Upstate NY and NYC including profit and lossaccountability, safety, and new business development. Responsible for TOMRA's centralized Northeast customer call center. Designed, developed and implemented TOMRA's loss prevention program. Led a cross-functional team to reverse declining volume trends through focus on operational excellence.

• Director of Operations

  • May 2011 - Aug 2012

  Responsible for Material Recovery operations in Vermont and Maine in addition to TOMRA's centralized dispatch and customer call center in Upstate NY. Accountable for all aspects of operations including profit and loss, safety, and new business development.

• Logistics Manager

  • Jan 2008 - May 2011

  Developed and implemented a centralized customer call center and dispatch operation for 14 TOMRA facilities across 6 US states serving 5000 customers. Led a team of 6 dispatchers leveraging route planning technology and data analytics to improve operational efficiency and customer service across each region. Subject matter expert for third party route planning software. Subject matter expert for Material Recovery data analysis.

• Operations Manager

  • Apr 2006 - Jan 2008

  Responsible for Material Recovery operations in Upstate NY & Vermont. Accountable for all aspects of operations including profit and loss, safety, and new business development. Collaborated with Information Technology department to design, develop and implement internal order management system.



UBCR LLC

• Customer Service Representative / Logistics Analyst

  • May 2005 - Apr 2006

  Demonstrated effective and consistent customer service and utilized route planning technology to create efficient route plans for 18 drivers across 2 states. Ensured customer satisfaction and identified operational efficiencies in Material Recovery service provided to more than 300 supermarket retail locations in Michigan. Demonstrated effective and consistent customer service and utilized route planning technology to create efficient route plans for 18 drivers across 2 states. Ensured customer satisfaction and identified operational efficiencies in Material Recovery service provided to more than 300 supermarket retail locations in Michigan.



Lipari Foods

• United States
• Food and Beverage Services
• 500 - 600 Employee

• Sales Representative

  • Apr 2004 - May 2005

  Increased sales revenue within my client portfolio by 15% over one year period. Expanded variety of items purchased by supermarket retail customers. Ensured product delivery and invoice accuracy with a focus on providing an excellent customer experience. Increased sales revenue within my client portfolio by 15% over one year period. Expanded variety of items purchased by supermarket retail customers. Ensured product delivery and invoice accuracy with a focus on providing an excellent customer experience.