Experience

Bravado

• United States
• Software Development
• 1 - 100 Employee

• Head of Customer Success

  • May 2022 - 1 year 8 months

  Greater Seattle Area

• Employer Success Manager

  • Nov 2021 - May 2022

  Sacramento, California, United States



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Client Solutions Executive

  • Aug 2021 - Nov 2021

  Dallas, Texas, United States



Seufferlein Sales Program (SSP) at CSU, Chico

• Higher Education

• Corporate Development

  • Jan 2020 - May 2021

  Chico, California, United States

• Executive Ambassador

  • Feb 2018 - Dec 2020

  •Present to groups of over 80 people about the benefits of the sales program and certificates •Recruit underclassmen to join the program and pursue sales certificates •Network professionally with recruiters and employers

• Corporate Relations Specialist

  • Feb 2019 - Jan 2020

  Chico, California Area •Facilitate Corporate Partner campus visits, event involvement and classroom presentations •Maintain accurate records of contacts and attendance for events and competitions over weeks •Compose professional emails to Corporate Partners to provide accurate and timely information •Market events and competitions via email, fliers, phone calls and in-person presentations •Anticipate and address needs of Corporate Partners, competitors, students and program faculty

• B2B Sales Development Intern

  • Jun 2020 - Aug 2020

  Chico, California, United States • Conducted over 600 cold calls to small business prospects for Mobility, Wireline, and Fleet Solutions • Utilized Salesforce, Outreach, and Chorus for prospecting, engagement, and call analysis • Qualified prospects for service and prepared proposals using AT&T internal systems



American Marketing Association | Chico

• United States
• Higher Education
• 1 - 100 Employee

• President

  • May 2019 - Apr 2020

  Chico, California Area • Manage corporate sponsorships with companies securing year-long funding for club operations • Collaborate with Executive Board members to plan and facilitate events for members and sponsors • Strategically delegate tasks among board members based on strengths and team dynamics • Foster membership growth by socially promoting at events on campus, digital, and physical marketing • Increased weekly meeting attendance by 200%, revenue by 100%, and member enrollment by 35%

• Director Of Communications

  • Apr 2018 - Apr 2019

  Chico, California Area • Facilitated internal and external communication between over 100 club members & the Executive Board • Implemented Mailchimp to analyze weekly email interactions and maximize member involvement • Proactively provide support with planning and execution of weekly meetings • Selected to represent chapter at 2018 & 2019 AMA International Collegiate Conference



Workday

• United States
• Software Development
• 700 & Above Employee

• Corporate Sales Development Intern

  • May 2019 - Aug 2019

  Greater Salt Lake City Area • Qualified Inbound Sales leads via phone calls with key HR, Finance, and IT decision makers • Prospected, researched and updated accounts using Salesforce and LinkedIn Sales Navigator • Cold called, cold emailed, and strategically re-established contact leveraging Outreach • Supported 6 Account Executives in the New York Metro 2 Territory, driving over $300K in sales pipeline



California State University, Chico

• United States
• Higher Education
• 700 & Above Employee

• Resident Advisor

  • Aug 2018 - May 2019

  Chico, California Area •Personally responsible for over 40 coed residents and fostering a safe, inclusive, informed, and engaged environment •Continuously connect freshmen students to programs within the College of Business to promote retention, involvement, and overall student success •Mediate resident conduct violations in a calm, collected, resourceful and professional manner •Productively collaborate with team members & ensure deadlines are met; provide overall support to guarantee all measurables are… Show more •Personally responsible for over 40 coed residents and fostering a safe, inclusive, informed, and engaged environment •Continuously connect freshmen students to programs within the College of Business to promote retention, involvement, and overall student success •Mediate resident conduct violations in a calm, collected, resourceful and professional manner •Productively collaborate with team members & ensure deadlines are met; provide overall support to guarantee all measurables are completed in a timely fashion Show less



Chick-fil-A-Franchise

• United States
• Restaurants
• 700 & Above Employee

• Team Champion

  • Nov 2016 - Aug 2018

  Elk Grove, California •Promoted after demonstrating exemplary customer service and mastery of on-shift expectations •Efficiently and politely fulfilled guest orders while providing outstanding customer service •Assisted Team Leaders by answering phones, fulfilling catering orders & recovering unsatisfied guests •Trained and delegated tasks to Team Members in Drive-Thru peak times in order to provide guests with accurate and timely service

• Student Ambassador

  • Sep 2017 - Feb 2018

  Chico, California Area