Experience

TempExperts

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• VP | Marketing & Sales Operations

  • Dec 2021 - Present

  TempExperts is a staffing firm residing in the Carter-William LCC family of companies. I serve leading the marketing and operations efforts for all affiliated companies. Results: ♙ Created a customer advocacy program to capture authentic feedback about the outcomes we create for clients/candidates. In Dec 2021, began this program with 1 Google review. At 18 Months = 35 Google reviews with a 4.8 rating. At 24 Months = 49 Google reviews with a 4.8 rating. (All organically… Show more TempExperts is a staffing firm residing in the Carter-William LCC family of companies. I serve leading the marketing and operations efforts for all affiliated companies. Results: ♙ Created a customer advocacy program to capture authentic feedback about the outcomes we create for clients/candidates. In Dec 2021, began this program with 1 Google review. At 18 Months = 35 Google reviews with a 4.8 rating. At 24 Months = 49 Google reviews with a 4.8 rating. (All organically sourced.) ♙ Linkedin Followership: At 18 Months: from 246 in Dec 2021 to 1,400+ followers. At 24 Months: to 2,600+ followers. (All organically sourced.) ♙ As part of executive leadership, we have collectively grown revenue in both calendar years of the business, with this year currently pacing for a 15+% increase in revenue over FY2022. ♙ Coordinating the rollout of our brand refresh, inclusive of new website build, specifically focused to customer buying journey marketing objectives. ♙ Crafted expansive in-house sales training resources + comp planning,+ digital assets + sales incentives, + sales performance measurement/review, etc. to drive customer & revenue performance. Responsibilities: As VP of Marketing: Revamp and upgrade TempExperts marketing and sales ops effort across all fronts. Show less TempExperts is a staffing firm residing in the Carter-William LCC family of companies. I serve leading the marketing and operations efforts for all affiliated companies. Results: ♙ Created a customer advocacy program to capture authentic feedback about the outcomes we create for clients/candidates. In Dec 2021, began this program with 1 Google review. At 18 Months = 35 Google reviews with a 4.8 rating. At 24 Months = 49 Google reviews with a 4.8 rating. (All organically… Show more TempExperts is a staffing firm residing in the Carter-William LCC family of companies. I serve leading the marketing and operations efforts for all affiliated companies. Results: ♙ Created a customer advocacy program to capture authentic feedback about the outcomes we create for clients/candidates. In Dec 2021, began this program with 1 Google review. At 18 Months = 35 Google reviews with a 4.8 rating. At 24 Months = 49 Google reviews with a 4.8 rating. (All organically sourced.) ♙ Linkedin Followership: At 18 Months: from 246 in Dec 2021 to 1,400+ followers. At 24 Months: to 2,600+ followers. (All organically sourced.) ♙ As part of executive leadership, we have collectively grown revenue in both calendar years of the business, with this year currently pacing for a 15+% increase in revenue over FY2022. ♙ Coordinating the rollout of our brand refresh, inclusive of new website build, specifically focused to customer buying journey marketing objectives. ♙ Crafted expansive in-house sales training resources + comp planning,+ digital assets + sales incentives, + sales performance measurement/review, etc. to drive customer & revenue performance. Responsibilities: As VP of Marketing: Revamp and upgrade TempExperts marketing and sales ops effort across all fronts. Show less



Spoke Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Advisor | Revenue & Sales Operations

  • Nov 2021 - Oct 2022

  Spoke Marketing is dedicated sales based marketing through marketing and sales enablement programs. In this role, I continued to advise the company on new Sales Enablement trends and programming.

• VP | Director of Sales Enablement

  • Feb 2020 - Nov 2021

  As VP of Sales Enablement: Translated the latest sales innovation to lower sales professional's barriers to closing more sales through dedicated marketing initiatives. Results: ♙ Within the internal leadership team, orchestrated strategy to translate six figure debt structure into a six figure operating reserve. (+400% Delta) in 19 months. Increased collections on invoiced billings from 82% to 98%. ♙ Responsible for the creation of sales enablement programming and products.… Show more As VP of Sales Enablement: Translated the latest sales innovation to lower sales professional's barriers to closing more sales through dedicated marketing initiatives. Results: ♙ Within the internal leadership team, orchestrated strategy to translate six figure debt structure into a six figure operating reserve. (+400% Delta) in 19 months. Increased collections on invoiced billings from 82% to 98%. ♙ Responsible for the creation of sales enablement programming and products. Spoke used this as a key element in the successful transformation of their core business offering, refocused to sales-based marketing. ♙ Collectively helped the company maintain a stable revenue base through the pandemic, increasing average monthly revenue 69.6% from Q1 to Q3 2021. ♙ Spearheaded the creation of the popular The Earning Curve expert panel series to enhance Spoke's leadership position in the St. Louis region. One of the very first "pandemic pivoted" panels designed for specifically for online engagement. Responsibilities: Sales Enablement: Specialized expertise in developing JBTD-Based sales messaging. Developed Customer Buying Journey and Digital Sales programs/collateral allowing for the deployment of integrated marketing & sales enablement resources -- mapped to how customers want to engage with the buying journey. Additionally, I was the creator and producer of The Earning Curve, an education-based "expert panel" series based on topics in sales and marketing, manufacturing, finance and law.



Atomic Revenue

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Atomic Revenue | Owner | Co-Founder | Chief Revenue Officer

  • Sep 2018 - Jan 2020

  As Owner & Co-Founder of Atomic Revenue -- an early key contributor to shaping and defining the cutting edge discipline of Revenue Operations. Directed and aligned marketing, sales and customer-facing engagements to produce exceptional revenue and profitability results. Qualified lead generation, sales conversion and customer success are core to my expertise. Results: ♙ Atomic Revenue enjoyed the following YoY growth: (22% EBITDA) 2015: 166.6% ... 2016: 167.6%… Show more As Owner & Co-Founder of Atomic Revenue -- an early key contributor to shaping and defining the cutting edge discipline of Revenue Operations. Directed and aligned marketing, sales and customer-facing engagements to produce exceptional revenue and profitability results. Qualified lead generation, sales conversion and customer success are core to my expertise. Results: ♙ Atomic Revenue enjoyed the following YoY growth: (22% EBITDA) 2015: 166.6% ... 2016: 167.6% ... 2017: 97.8% ... 2018: 49.5% ... 2019: 108.6%. ♙ Primary executive responsibility for the creation & development of all Atomic Revenue programming, inclusive of Sales, Marketing and Customer Operations program development. ♙ 2017 Top 100 People to Know to Succeed in Business in St. Louis. (SBM Magazine). Responsibilities: Revenue Operations Contributions: Setting the interdisciplinary framework for the Revenue Operations function -- inclusive of Marketing Enablement, Sales Coaching & Development, Sales & Revenue Financial Management, Sales Enablement (creation of Selling Tools, Sales Collateral & Campaigns), Marketing & Sales Process Engineering, Customer Buying Journey's, Pricing Strategy, Sales Compensation Design, CRM Requirements etc.

• Atomic Revenue | Owner | Co-Founder | Chief Operating Officer

  • Mar 2014 - Sep 2018

  As Owner & Co-Founder of Atomic Revenue -- an early key contributor to shaping and defining the cutting edge discipline of Revenue Operations. Directed and aligned marketing, sales and customer-facing engagements to produce exceptional revenue and profitability results. Qualified lead generation, sales conversion and customer success are core to my expertise. Results: ♙ Atomic Revenue enjoyed the following YoY revenue growth: (22% EBITDA) 2015: 166.6% ... 2016:… Show more As Owner & Co-Founder of Atomic Revenue -- an early key contributor to shaping and defining the cutting edge discipline of Revenue Operations. Directed and aligned marketing, sales and customer-facing engagements to produce exceptional revenue and profitability results. Qualified lead generation, sales conversion and customer success are core to my expertise. Results: ♙ Atomic Revenue enjoyed the following YoY revenue growth: (22% EBITDA) 2015: 166.6% ... 2016: 167.6% ... 2017: 97.8% ... 2018: 49.5% ... 2019: 108.6%. ♙ Primary executive responsibility for the creation & development of all Atomic Revenue programming, inclusive of Sales, Marketing and Customer Operations program development. ♙ 2017 Top 100 People to Know to Succeed in Business in St. Louis. (SBM Magazine).



Teeter

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Director of Sales

  • May 2013 - Nov 2013

  Teeter Inc., is the oldest continuous supplier of inversion products in the world. Results: ♙ National Account revenue paced to a 12.51% increase -- from $12.8M in 2012 to $14.4M by EoY 2013. ♙ Increased territory account sales performance from a “per rep” average of $57.9K in attained monthly revenue to $112.7K; without sacrificing margin. (94.6% increase) ------------------- Responsibilities: ♙ Led the Teeter sales team in a business to business… Show more Teeter Inc., is the oldest continuous supplier of inversion products in the world. Results: ♙ National Account revenue paced to a 12.51% increase -- from $12.8M in 2012 to $14.4M by EoY 2013. ♙ Increased territory account sales performance from a “per rep” average of $57.9K in attained monthly revenue to $112.7K; without sacrificing margin. (94.6% increase) ------------------- Responsibilities: ♙ Led the Teeter sales team in a business to business environment inclusive of territory and national account relationships for the Dealer Services Sales Group. My role was to direct and coordinate the company's core sales operation functions within the B2B segment -- inclusive of the direct leadership of both the Teeter territory & national accounts sales teams. ♙ Additional responsibilities include building the overarching B2B sales methodology, selling/customer processes, staff recruiting & hiring, compensation planning, sales training, budgeting, sales analysis and strategic sales planning. ♙ Teeter's customer accounts in the Dealer Services Sales Group include: Amazon, Costco, Wal-Mart, The Sports Authority, Dick's Sporting Goods, Costco, Target, Academy Sports and more. Show less Teeter Inc., is the oldest continuous supplier of inversion products in the world. Results: ♙ National Account revenue paced to a 12.51% increase -- from $12.8M in 2012 to $14.4M by EoY 2013. ♙ Increased territory account sales performance from a “per rep” average of $57.9K in attained monthly revenue to $112.7K; without sacrificing margin. (94.6% increase) ------------------- Responsibilities: ♙ Led the Teeter sales team in a business to business… Show more Teeter Inc., is the oldest continuous supplier of inversion products in the world. Results: ♙ National Account revenue paced to a 12.51% increase -- from $12.8M in 2012 to $14.4M by EoY 2013. ♙ Increased territory account sales performance from a “per rep” average of $57.9K in attained monthly revenue to $112.7K; without sacrificing margin. (94.6% increase) ------------------- Responsibilities: ♙ Led the Teeter sales team in a business to business environment inclusive of territory and national account relationships for the Dealer Services Sales Group. My role was to direct and coordinate the company's core sales operation functions within the B2B segment -- inclusive of the direct leadership of both the Teeter territory & national accounts sales teams. ♙ Additional responsibilities include building the overarching B2B sales methodology, selling/customer processes, staff recruiting & hiring, compensation planning, sales training, budgeting, sales analysis and strategic sales planning. ♙ Teeter's customer accounts in the Dealer Services Sales Group include: Amazon, Costco, Wal-Mart, The Sports Authority, Dick's Sporting Goods, Costco, Target, Academy Sports and more. Show less



Sales Result Inc. (SRi)

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Executive Director - Sales Operations

  • Feb 2012 - Nov 2012

  Sales Result Inc. provides sales management consulting services to varied industries. Results: ♙ Coordinated the update of all original project collateral used to launch Google sales enablement for SRi. ♙ Organized internal project management for SRi, with setup reduced from days/weeks to just one day. ♙ Constructed new sales skills assessment and modeling; based on observational selling methodologies. ♙ Built new project management methodologies to gain marked… Show more Sales Result Inc. provides sales management consulting services to varied industries. Results: ♙ Coordinated the update of all original project collateral used to launch Google sales enablement for SRi. ♙ Organized internal project management for SRi, with setup reduced from days/weeks to just one day. ♙ Constructed new sales skills assessment and modeling; based on observational selling methodologies. ♙ Built new project management methodologies to gain marked efficiencies in project deliverables completion. ------------------- ♟ Responsibilities: My role was to provide sales operations management education with an emphasis on sales management process improvement and building cohesive frontline sales operations strategy. Applied expertise in assisting companies with key sales activity management, sales compensation programs, territory & prospect management, KPI metric analysis, In this role, I created and personally conducted interactive sales training for client staff as well as staff coaching and development. Additional emphasis providing the correct sales tools and performance measurements to support both desired activity and results. Internal responsibilities include constructing a program management framework for the company while creating and customizing project deliverables for clients. Documented the internal work process flow and standardized naming conventions to improve organization of work. Show less Sales Result Inc. provides sales management consulting services to varied industries. Results: ♙ Coordinated the update of all original project collateral used to launch Google sales enablement for SRi. ♙ Organized internal project management for SRi, with setup reduced from days/weeks to just one day. ♙ Constructed new sales skills assessment and modeling; based on observational selling methodologies. ♙ Built new project management methodologies to gain marked… Show more Sales Result Inc. provides sales management consulting services to varied industries. Results: ♙ Coordinated the update of all original project collateral used to launch Google sales enablement for SRi. ♙ Organized internal project management for SRi, with setup reduced from days/weeks to just one day. ♙ Constructed new sales skills assessment and modeling; based on observational selling methodologies. ♙ Built new project management methodologies to gain marked efficiencies in project deliverables completion. ------------------- ♟ Responsibilities: My role was to provide sales operations management education with an emphasis on sales management process improvement and building cohesive frontline sales operations strategy. Applied expertise in assisting companies with key sales activity management, sales compensation programs, territory & prospect management, KPI metric analysis, In this role, I created and personally conducted interactive sales training for client staff as well as staff coaching and development. Additional emphasis providing the correct sales tools and performance measurements to support both desired activity and results. Internal responsibilities include constructing a program management framework for the company while creating and customizing project deliverables for clients. Documented the internal work process flow and standardized naming conventions to improve organization of work. Show less



Bright House Networks

• United States
• Telecommunications
• 700 & Above Employee

• Inside Sales Manager

  • Jan 2006 - Jul 2011

  Bright House Networks is a Cable TV services provider. Results: ♙ Directed #1 Sales Team in 2007, 2008, 2009, 2010. Team performed at an average of 127% to 151% above sales goals across five product lines in 2010 and was at 117% to 182% of goals in 2011. ♙ Led the #1 in sales team in customer service satisfaction measurements from 2006 - 2011. ♙ BHN Manager of the Quarter -- 3rd Quarter 2009. ------------------- Responsibilities: ♙ Led up to 55… Show more Bright House Networks is a Cable TV services provider. Results: ♙ Directed #1 Sales Team in 2007, 2008, 2009, 2010. Team performed at an average of 127% to 151% above sales goals across five product lines in 2010 and was at 117% to 182% of goals in 2011. ♙ Led the #1 in sales team in customer service satisfaction measurements from 2006 - 2011. ♙ BHN Manager of the Quarter -- 3rd Quarter 2009. ------------------- Responsibilities: ♙ Led up to 55 budgeted FTE (average of 40-45) with 3 exempt direct reports while crafting a consistently recognized 1st place team for sales & customer service performance. Created numerous original, dynamic and impactful coaching/training/development and incentive programs for both sales representatives and supervisors. Responsible for developing sales talent, overseeing the hiring of coachable & high performing sales staff, implementing department policies & procedures and jointly managing an $11.2M budget. Dynamic implementor of behavioral-based sales coaching to gain outperformance in sales results. Show less Bright House Networks is a Cable TV services provider. Results: ♙ Directed #1 Sales Team in 2007, 2008, 2009, 2010. Team performed at an average of 127% to 151% above sales goals across five product lines in 2010 and was at 117% to 182% of goals in 2011. ♙ Led the #1 in sales team in customer service satisfaction measurements from 2006 - 2011. ♙ BHN Manager of the Quarter -- 3rd Quarter 2009. ------------------- Responsibilities: ♙ Led up to 55… Show more Bright House Networks is a Cable TV services provider. Results: ♙ Directed #1 Sales Team in 2007, 2008, 2009, 2010. Team performed at an average of 127% to 151% above sales goals across five product lines in 2010 and was at 117% to 182% of goals in 2011. ♙ Led the #1 in sales team in customer service satisfaction measurements from 2006 - 2011. ♙ BHN Manager of the Quarter -- 3rd Quarter 2009. ------------------- Responsibilities: ♙ Led up to 55 budgeted FTE (average of 40-45) with 3 exempt direct reports while crafting a consistently recognized 1st place team for sales & customer service performance. Created numerous original, dynamic and impactful coaching/training/development and incentive programs for both sales representatives and supervisors. Responsible for developing sales talent, overseeing the hiring of coachable & high performing sales staff, implementing department policies & procedures and jointly managing an $11.2M budget. Dynamic implementor of behavioral-based sales coaching to gain outperformance in sales results. Show less



Avaya

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Manager; Sales Quality Assurance

  • 2002 - 2005

  Avaya is a telecommunications systems provider. Results: ♙ Multiple recipient of the Avaya “All-Associate Award” (June 2004, July 2004 and October 2004) ♙ Recipient of the Expanets/Avaya “SPIRIT” Leadership Award, 2003. ------------------ Responsibilities: ♙ Assisted five sales managers with performance coaching, sales support & direct management for a total 70+ associates. Responsible for indirect performance coaching responsibilities for associates… Show more Avaya is a telecommunications systems provider. Results: ♙ Multiple recipient of the Avaya “All-Associate Award” (June 2004, July 2004 and October 2004) ♙ Recipient of the Expanets/Avaya “SPIRIT” Leadership Award, 2003. ------------------ Responsibilities: ♙ Assisted five sales managers with performance coaching, sales support & direct management for a total 70+ associates. Responsible for indirect performance coaching responsibilities for associates representing three main environments: Outbound Call Sales, Inbound Call Sales and Inbound Customer Service. Responsibilities inclusive of sales enablement and conducting learning and development initiatives.

• Inside Sales Representative

  • 2001 - 2002

  As sales representative: Maintained sales quota at an average rate of 96.37% for 2002 objectives.



IDEXX

• United States
• Biotechnology Research
• 700 & Above Employee

• Inside Sales Representative

  • 2000 - 2001

  Idexx Laboratories is a veterinary medical testing products provider. Responsible for a $4.2M combined revenue territory. 112% of quota for call account sales activity. Sales rank out of 12 Inbound Sales Representatives: Q3 2000- 4th, Q4 2000- 2nd, Q1 2001- 1st Idexx Laboratories is a veterinary medical testing products provider. Responsible for a $4.2M combined revenue territory. 112% of quota for call account sales activity. Sales rank out of 12 Inbound Sales Representatives: Q3 2000- 4th, Q4 2000- 2nd, Q1 2001- 1st



IKON Office Solutions

• Retail Office Equipment
• 700 & Above Employee

• Outside Sales Representative

  • 1999 - 2000

  IKON Office Solutions is a document management and solutions provider. Consistently maintained sales YTD above required quotas. Top 10% for geographical sales in the state of Maine. Top 25% for sales within the New England district. IKON Office Solutions is a document management and solutions provider. Consistently maintained sales YTD above required quotas. Top 10% for geographical sales in the state of Maine. Top 25% for sales within the New England district.