Experience

CITCON

• United States
• Financial Services
• 1 - 100 Employee

• Head of Retail and Ecommerce Payment Solutions

  • 2018 - Present

  San Francisco Bay Area As the Head of Retail and Ecommerce Payment Solutions at CITCON, I am responsible for driving payment strategies for a variety of high-profile clients, including L'Oreal, Albertsons, 7-Eleven, LVMH, Tumi, Simon Property Group, MGM Resorts, Nordstrom, and Macy's, among others. My primary goal is to strategically implement new payment solutions to drive sales growth, including popular platforms such as Venmo, PayPal, WeChat Pay, Alipay, BNPL, and Crypto (50+ Payment Methods) Attend… Show more As the Head of Retail and Ecommerce Payment Solutions at CITCON, I am responsible for driving payment strategies for a variety of high-profile clients, including L'Oreal, Albertsons, 7-Eleven, LVMH, Tumi, Simon Property Group, MGM Resorts, Nordstrom, and Macy's, among others. My primary goal is to strategically implement new payment solutions to drive sales growth, including popular platforms such as Venmo, PayPal, WeChat Pay, Alipay, BNPL, and Crypto (50+ Payment Methods) Attend trade shows, deliver Key Note Presentations at various conference, source leads, follow sales process, and report back to CEO and COO. My expertise in this area has led to impressive results, with double-digit growth achieved for clients across a range of industries. I am a system specialist, with extensive experience in connecting mobile wallets with ecommerce solutions such as Shopify, Magento, WooCommerce, Big Commerce, and more. Additionally, I am well-versed in retail solutions, including Cegid, Oracle xstore, and Microsoft Dynamics. As the Head of Retail and Ecommerce Payment Solutions, I play a crucial role in helping our clients stay ahead of the curve in the rapidly-evolving world of digital payments. My ability to develop and implement innovative strategies, as well as my deep technical knowledge and experience, allows my team to be a valuable asset to CITCON and to our clients.

• Director of Business Development- Sales and Growth

  • 2016 - 2018

  San Francisco Bay Area Employee #3 and the First Sales Hire at CITCON Key Responsibilities: • Developed the sales and business development plan for the US and Canada for Alipay, Wechat Pay, and China Union Pay QR and Debit. • Managed a full sales cycle, including hunting for new clients and ongoing management of accounts • Developed sales strategies using local market expertise to maximize go-to-market resources and execute against relevant opportunities • Attended trade shows, and delivered Key… Show more Employee #3 and the First Sales Hire at CITCON Key Responsibilities: • Developed the sales and business development plan for the US and Canada for Alipay, Wechat Pay, and China Union Pay QR and Debit. • Managed a full sales cycle, including hunting for new clients and ongoing management of accounts • Developed sales strategies using local market expertise to maximize go-to-market resources and execute against relevant opportunities • Attended trade shows, and delivered Key Note Presentations • Effectively communicated the needs of our clients to the support team



VIP Dine 4 Less Card

• Hospitality

• Co-Founder

  • 2014 - 2019

  San Francisco Bay Area, Orlando, New York City, Anaheim •Developed and Co-created the Kids Eat Free Card/ VIP Dine 4 Less Card in 4 markets in the US (Orlando, NYC, Las Vegas, and LA) • Closed Partnership agreements with over 200 Travel companies around the globe. Current companies include: Virgin Holidays, Thomas Cook, Expedia, and Orbitz • Over 400+ participating restaurants in our current markets, exceeding customer satisfaction • Working on the expansion for our 5th market in Honolulu… Show more •Developed and Co-created the Kids Eat Free Card/ VIP Dine 4 Less Card in 4 markets in the US (Orlando, NYC, Las Vegas, and LA) • Closed Partnership agreements with over 200 Travel companies around the globe. Current companies include: Virgin Holidays, Thomas Cook, Expedia, and Orbitz • Over 400+ participating restaurants in our current markets, exceeding customer satisfaction • Working on the expansion for our 5th market in Honolulu, Hawaii https://dine4lesscard.com/ https://kidseatfreecard.com/ Show less



Checkmate.io

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Global Sales Executive

  • 2015 - 2016

  San Francisco Bay Area ****CheckMate Acquired by TrustYou - 2/2016 • Exceeded Quota Q1, Q2, Q3 • Developed a trusted advisor relationship with Key Executives of Property Groups, General Managers, and Front Office Managers, while also operating as the lead point of contact for all specific client matters. • Liaison between clients and cross-functional internal teams to ensure the timely and successful delivery of CheckMate's solutions to ensure they are aligned with client needs and objectives.



1+ Year Global Expedition

• Sabbatical

  • 2014 - 2015

  12 countries, 6 islands, and 18 states • Completed a lifelong dream of traveling round the world non-stop - Year Long Sabbatical: Visited Argentina, Uruguay, Costa Rica, Portugal, Spain, Turkey, Thailand, Cambodia, Hong Kong, South Korea, Japan, Oahu, Kauai, Alaska, Columbia and returned to San Francisco. • Cross Country Road Trip (32 Days/ 7,622 miles): Florida, Alabama, Mississippi, Louisiana, Texas, New Mexico, the Four Corners, Colorado, Wyoming, Yellowstone, Montana, Idaho, Washington, Oregon, and down the California… Show more • Completed a lifelong dream of traveling round the world non-stop - Year Long Sabbatical: Visited Argentina, Uruguay, Costa Rica, Portugal, Spain, Turkey, Thailand, Cambodia, Hong Kong, South Korea, Japan, Oahu, Kauai, Alaska, Columbia and returned to San Francisco. • Cross Country Road Trip (32 Days/ 7,622 miles): Florida, Alabama, Mississippi, Louisiana, Texas, New Mexico, the Four Corners, Colorado, Wyoming, Yellowstone, Montana, Idaho, Washington, Oregon, and down the California Coast returning to San Francisco. • Built and maintain a Travel Community Forum- My Extraordinary Life- 1,416 Followers https://www.facebook.com/wundertap • Currently writing an inspirational novel on Travel and Following your Dreams - Show less



CAKE by Mad Mobile

• United States
• Software Development
• 1 - 100 Employee

• New Markets Sales Manager

  • 2013 - 2015

  Redwood City, CA - Miami Beach, FL **** Leapset Acquired by Sysco 1/2014 • Responsible for building out the State of Florida with Sales and Operations, while establishing solid relationships with Key Executives at each OpCo within the state. • Developed strategies to improve non-performing Sales Executives and Sysco Marketing Associates, by creating and implementing the Sysco Playbook and the Leapset Sales Process Handbook. New Processes resulted in 157% increase in overall sales and over 300% more engagement… Show more **** Leapset Acquired by Sysco 1/2014 • Responsible for building out the State of Florida with Sales and Operations, while establishing solid relationships with Key Executives at each OpCo within the state. • Developed strategies to improve non-performing Sales Executives and Sysco Marketing Associates, by creating and implementing the Sysco Playbook and the Leapset Sales Process Handbook. New Processes resulted in 157% increase in overall sales and over 300% more engagement from Sysco Marketing Associates. • Responsible for hiring and training 2 Sales Directors, 18 Account Executives, and managing a team of 14 Account Executives. • Presented on numerous occasions to groups of 100+ on the power of Leapset. These groups consisted of Sysco Clients, Sales Executives, and Florida Trade Shows Show less



Encoding.com

• United States
• Software Development
• 1 - 100 Employee

• Sales Engineer; Senior Account Executive

  • 2011 - 2013

  San Francisco Bay Area **Encoding.com Acquired by Telestream 5/2022 Responsible for $600k in Annual GP, while serving as the 1st Sales Engineer and Senior Account Executive for Domestic and International Clients. • Closed the 2nd largest deal in Encoding.com history with Google+- $400k • Exceed sales quotas by 140% month over months with a total of $1.2M+ GP. • Presented and spoke at AdTech SF and AdTech NYC on the Power of Video Transcoding in the cloud to 50+ potential clients and… Show more **Encoding.com Acquired by Telestream 5/2022 Responsible for $600k in Annual GP, while serving as the 1st Sales Engineer and Senior Account Executive for Domestic and International Clients. • Closed the 2nd largest deal in Encoding.com history with Google+- $400k • Exceed sales quotas by 140% month over months with a total of $1.2M+ GP. • Presented and spoke at AdTech SF and AdTech NYC on the Power of Video Transcoding in the cloud to 50+ potential clients and event guests. • Traveled 30%+ to meet C-Level Executives and to present on site. Resulted in a 60% close rate with face-to-face negotiations. Show less



Groupon

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Senior Account Executive

  • 2010 - 2011

  Phoenix, AZ / Chicago, IL ****Pre- IPO • Responsible for $170k/mo GP, while representing Groupon with a statewide presence. Exceeded Quota month over month and was honored as a 'Sales Elite' •Pioneered and managed Groupon's Chamber of Commerce Presence within the Phoenix Valley by educating local merchants, giving presentations on Groupon's Success, and maintaining important city relationships. • Exceeded quota consistently for Q1 and Q2 of 2011. • Co-Founded the concept of Groupon's… Show more ****Pre- IPO • Responsible for $170k/mo GP, while representing Groupon with a statewide presence. Exceeded Quota month over month and was honored as a 'Sales Elite' •Pioneered and managed Groupon's Chamber of Commerce Presence within the Phoenix Valley by educating local merchants, giving presentations on Groupon's Success, and maintaining important city relationships. • Exceeded quota consistently for Q1 and Q2 of 2011. • Co-Founded the concept of Groupon's Community Management Role. Resulted in 20 New Positions around the Continental US. Show less



Yelp

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Senior Account Executive

  • 2008 - 2010

  Greater New York City Area/ Scottsdale, AZ ****Pre-IPO • Responsible for closing $25k/mo in cold-calls sales, while continuing to open new markets with Yelp's National Expansion. (Exceeded Monthly and Quarterly Quotas) • 1 of 2 Sales Executives in the entire organization selected to open both the NYC and Scottsdale, AZ offices. • Closed over $450k in local ad sales throughout my Yelp Career and ranked in the Top 5% of overall booked revenue for the Local Sales Team. • Pioneered the growth and expansion of… Show more ****Pre-IPO • Responsible for closing $25k/mo in cold-calls sales, while continuing to open new markets with Yelp's National Expansion. (Exceeded Monthly and Quarterly Quotas) • 1 of 2 Sales Executives in the entire organization selected to open both the NYC and Scottsdale, AZ offices. • Closed over $450k in local ad sales throughout my Yelp Career and ranked in the Top 5% of overall booked revenue for the Local Sales Team. • Pioneered the growth and expansion of two successful offices within the organization. (New York, NY and Scottsdale, AZ) • Mentored, Trained, and Interviewed Local Sales Representatives to carry out the overall mission of Yelp.

• Account Executive

  • 2007 - 2008

  San Francisco Bay Area • Booked over $25k/mo in revenue while making 80 cold calls a day. • 1 of 6 Yelp SF Account Executives selected to open the New York City Office, out of 80 AEs. • 1st Account Executive promoted to Senior Account Executive at Yelp NYC



North of Panhandle Neighborhood Association

• Volunteer Community Liaison Business Manager for The North of Panhandle Neighborhood Association

  • 2006 - 2008

  San Francisco, CA • 1st University Student Elected into the NOPA Board of Directors. • Directed a community-based campaign to recruit and enlist business merchants to participate in a "shop locally" discount card program, targeted at increasing retail sales to residents within the neighborhood retail districts. • Approved January 2007, said campaign resulted in increased sales by 12%.



University of San Francisco

• United States
• Higher Education
• 700 & Above Employee

• Vice President and Co-Founder of the Public Relations Student Society (PRSSA)

  • 2006 - 2008

  San Francisco Bay Area • Led the creation of USF's PRSSA chapter, which provides professional developmental and networking opportunities for USF students seeking Public Relations career opportunities. • Active organization within the Bay Area.

• USF Student Volunteer - - Arrupe Immersion Political Think Tank Forum

  • 2006 - 2006

  Lima, Peru • Student Volunteer with a group called Generacion, which provides shelter and support for the street kids of Lima. The kids are often victims of neglect, poverty, sexual abuse and sex trafficking, HIV/AIDS, and other injustices. • Worked closely with Peruvian officials to monitor and provide solutions to eliminate Peru's Street Children Epidemic.



Kaiser Permanente

• United States
• Hospitals and Health Care
• 700 & Above Employee

• National Public Relations and Media Specialist I (INTERN)

  • 2007 - 2007

  Oakland, CA • Researched and monitored all of Kaiser Permanente's National and International Media Hits, organized, and filed them in the Vocus Database. • Created and presented trends and publication reports to the CEO and Vice President of Brand and Sales.



Salzburg Global Seminar

• Public Policy Offices
• 1 - 100 Employee

• Dean's International Leadership Seminar

  • 2006 - 2007

  Salzburg, Austria • Caucused with U.N Officials to construct methods to re-establish family reunification efforts between France and Algeria. Presented an immigration policy proposal targeted at addressing illegal immigration to France. • 1 of 10 students selected out of approximately 100 applicants to represent USF on an International Level.