Experience

Global Shares

• Ireland
• Financial Services
• 400 - 500 Employee

• Equity Plan Management Analyst

  • Oct 2021 - Present



Forefront Solutions, Making Technology Work

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Support Technician

  • Feb 2018 - Oct 2021

  Duties include providing over the phone and onsite support to client companies for computer, server, and networking needs. Also working on hardware brought in and setting up New PCs, as well as maintaining, configuring, and installing VOIP phone systems on both our hosted PBX server and local servers. Duties include providing over the phone and onsite support to client companies for computer, server, and networking needs. Also working on hardware brought in and setting up New PCs, as well as maintaining, configuring, and installing VOIP phone systems on both our hosted PBX server and local servers.



Gibson Brands, Inc.

• United States
• Music
• 500 - 600 Employee

• Customer Service Representative

  • May 2015 - Jan 2018

  Started as a representative for pro audio equipment, and later moved into doing guitar support also. Responsibilities include technical troubleshooting, organizing repairs, verifying authenticity, providing historical information on older guitars, and general customer service. Started as a representative for pro audio equipment, and later moved into doing guitar support also. Responsibilities include technical troubleshooting, organizing repairs, verifying authenticity, providing historical information on older guitars, and general customer service.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Nov 2011 - May 2015

  Providing excelent products and customer service. Providing excelent products and customer service.



First Baptist Church, Clarksville, TN

• United States
• Religious Institutions
• 1 - 100 Employee

• Student Ministry Intern

  • Nov 2009 - Dec 2012

  Working in this area of the Church I was entrusted with many duties including operation of all social media for the student ministry (Facebook, Twitter, YouTube, Blogger), assisting in video production for skits and promotion pieces, and running/maintaining live audio and visual production for services. Working in this area of the Church I was entrusted with many duties including operation of all social media for the student ministry (Facebook, Twitter, YouTube, Blogger), assisting in video production for skits and promotion pieces, and running/maintaining live audio and visual production for services.