Parking Lot Attendant

• Nov 2018 - Present

● Provided exceptional customer service at the SAP Center by warmly welcoming and assisting visitors with parking their vehicles, ensuring a seamless and positive experience for 500+ customers per event, exhibiting excellent communication skills. ● Operated multiple payment systems to process customer transactions, effectively handling card and cash payments with a high degree of accuracy and speed, resulting in a 20% reduction in customer wait time and increased customer satisfaction. ● Provided exceptional customer service at the SAP Center by warmly welcoming and assisting visitors with parking their vehicles, ensuring a seamless and positive experience for 500+ customers per event, exhibiting excellent communication skills. ● Operated multiple payment systems to process customer transactions, effectively handling card and cash payments with a high degree of accuracy and speed, resulting in a 20% reduction in customer wait time and increased customer satisfaction.

Outreach Coordinator

• Mar 2022 - Present

● Spearheaded outreach initiatives targeting local and statewide institutions, successfully raising awareness for global social issues and engaging a diverse audience, resulting in a 30% increase in community participation, showcasing strong interpersonal skills. ● Orchestrated impactful community events, including hosting live talks and organizing charity campaigns, generating $5,000 in funds raised for social causes, and facilitating meaningful dialogue on pressing issues. ● Mentored and trained a team of dedicated volunteers, empowering them to align with the organization's mission statement and develop their own impactful projects, leading to the successful execution of 10 community-driven initiatives. Show less

Cashier

• May 2017 - Dec 2018