Experience

Central Woodwork

• United States
• Construction
• 1 - 100 Employee

• Inside Sales Specialist

  • Nov 2021 - Present



Warren Brothers Sash & Door Co

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Inside Sales

  • Jun 2017 - Nov 2021



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Advocate/Tech

  • May 2015 - Jun 2017

  • Provided customer technical support and troubleshooting issues with Mobile devices: Android, Apple, Microsoft, Telecommunication networks and online services: • Performed trouble shooting and resolved: Cellular network connectivity, hardware, Wifi, Email, Battery, Memory, Power, on MAC, Windows, Android and Linux systems. • Assisted and informed customers on setting up international plans and services. • Assisted customers with billing issues and advised on how to resolve the… Show more • Provided customer technical support and troubleshooting issues with Mobile devices: Android, Apple, Microsoft, Telecommunication networks and online services: • Performed trouble shooting and resolved: Cellular network connectivity, hardware, Wifi, Email, Battery, Memory, Power, on MAC, Windows, Android and Linux systems. • Assisted and informed customers on setting up international plans and services. • Assisted customers with billing issues and advised on how to resolve the issues. • Directed special projects and assignments to help drive team and company • performance. • Team lead on Culture Team designed to promote morale and drive Associate Director team performance. • Promotes and counsel’s customers and potential customers on various benefits of products offered by company Show less • Provided customer technical support and troubleshooting issues with Mobile devices: Android, Apple, Microsoft, Telecommunication networks and online services: • Performed trouble shooting and resolved: Cellular network connectivity, hardware, Wifi, Email, Battery, Memory, Power, on MAC, Windows, Android and Linux systems. • Assisted and informed customers on setting up international plans and services. • Assisted customers with billing issues and advised on how to resolve the… Show more • Provided customer technical support and troubleshooting issues with Mobile devices: Android, Apple, Microsoft, Telecommunication networks and online services: • Performed trouble shooting and resolved: Cellular network connectivity, hardware, Wifi, Email, Battery, Memory, Power, on MAC, Windows, Android and Linux systems. • Assisted and informed customers on setting up international plans and services. • Assisted customers with billing issues and advised on how to resolve the issues. • Directed special projects and assignments to help drive team and company • performance. • Team lead on Culture Team designed to promote morale and drive Associate Director team performance. • Promotes and counsel’s customers and potential customers on various benefits of products offered by company Show less



Primary Care & Hope Clinic

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Case Manager

  • Jan 2011 - Nov 2014

  • Managed Prescription Assistance Program. • Interviewed potential candidates for prescription programs • Responsible for the intake and submission of prescriptions into the assistance program. • Main Liaison with clients/pharmaceutical companies. • Handled the packaging and delivery of prescriptions. • Coordinated with physicians and nurse practitioners to ensure accuracy of prescriptions. • Ensured all patient records were up to date and accurate. • Managed Prescription Assistance Program. • Interviewed potential candidates for prescription programs • Responsible for the intake and submission of prescriptions into the assistance program. • Main Liaison with clients/pharmaceutical companies. • Handled the packaging and delivery of prescriptions. • Coordinated with physicians and nurse practitioners to ensure accuracy of prescriptions. • Ensured all patient records were up to date and accurate.