Ryan Voss-Carlson
Director of Organizational Development at Directors Investment Group- Claim this Profile
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Bio
Experience
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Directors Investment Group
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United States
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Business Consulting and Services
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1 - 100 Employee
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Director of Organizational Development
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Jan 2023 - Present
Abilene, Texas, United States Leading the process of designing, implementing, and evaluating structures, systems, and programs to promote a remarkable employee experience and the continuous growth of team members and leaders.
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Project Coordinator
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Apr 2021 - Dec 2022
Abilene, Texas, United States Upon graduating from the LDA, assumed special projects position under the COO. Produced pricing evaluation with recommendations for technology services. Coordinated development programs for apprentices and emerging leaders. Led implementation of new people success platform. Developed global onboarding program.
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Leadership Apprentice
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Mar 2020 - Apr 2021
Abilene, Texas, United States Participated in a year-long immersive leadership development program, called the Leadership Development Academy. Experienced corporate leadership across various business areas, spending extended periods shadowing company leaders in their regular responsibilities. Coordinated special projects such as implementing a new dress code, generating forecasting tools to improve salespeople performance, and supporting COVID-19 policy and procedure development and communications, among many others.
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Hardin-Simmons University
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United States
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Higher Education
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300 - 400 Employee
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Student Success Specialist
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Aug 2017 - Feb 2020
Abilene, Texas, United States Provided counsel to students, particularly those considered to be at risk of leaving. Created a systematic communications structure for student interactions for use by the Student Engagement team. Co-led annual new student orientation program. Developed targeted retention strategies for athletes and commuters built upon student feedback surveys and peer-led focus groups.
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Chick-fil-A Restaurants
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United States
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Restaurants
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700 & Above Employee
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Director
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Jun 2016 - Aug 2017
Abilene, Texas, United States Led full shifts over all areas of operations. Implemented food waste reduction plan. Counseled employees on a variety of personal and professional concerns.
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Assistant Director
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Nov 2015 - Jun 2016
Abilene, Texas, United States Continued to lead shifts over broader areas of operations. Assisted with workforce planning, training, inventory, and money management.
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Team Leader
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Sep 2014 - Nov 2015
Abilene, Texas, United States Led shifts for targeted areas of operations (front- or back-of-house or drive-thru). After promotion, created Team Leader development program to support the growth of aspiring Team Leaders, helping prepare them for potential promotion.
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Team Member
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Dec 2013 - Sep 2014
Abilene, Texas, United States Began career as minimum wage, front-of-house employee. Pursued cross-functional skill enhancement and learned to serve all areas of operations.
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Education
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Hardin-Simmons University
Master of Divinity, Spiritual Care -
Hardin-Simmons University
Bachelor of Behavioral Science, Sports, Fitness, and Leisure Studies