Ryan Vasquez

Technical Lead - Magento Developer at ARGO/SQUAD
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Contact Information
us****@****om
(386) 825-5501
Location
Wolli Creek, New South Wales, Australia, AU
Skills

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Bio

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Credentials

  • HTML Essential Training
    LinkedIn
    Apr, 2023
    - Nov, 2024

Experience

  • ARGO/SQUAD
    • Philippines
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Lead - Magento Developer
      • Jun 2021 - Present

  • Freelance
    • Landing Page Designer
      • Jan 2020 - Present

  • Freelance, self-employed
    • Manila
    • Wordpress Developer
      • Jan 2017 - Present

      Develops WordPress websites for eCommerce businesses. Develops WordPress websites for eCommerce businesses.

  • وكالة التوظيف
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Freelance Content Writer/Copywriter
      • Jan 2018 - Present

  • Online Marketing Freelancer
    • Germany
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Email Marketing Specialist
      • Jan 2017 - Present

  • Keyword Studio Manila
    • NCR - National Capital Region, Philippines
    • Customer Service Agent
      • Feb 2017 - Feb 2021

      Email customer service to support one of the top mobile gaming company. Email customer service to support one of the top mobile gaming company.

  • Convergys
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Jul 2016 - Feb 2017

      Voice support for a US-based satellite TV provider. Voice support for a US-based satellite TV provider.

  • Avantice Corporation
    • Senior Service Quality Officer
      • Jun 2015 - Mar 2016

      Evaluates the quality of inbound and outbound for chats and emailsCoach customer service agents based on documented evaluations

    • Customer Service Administrator
      • Apr 2014 - Jun 2015

      Customize reports in SalesforceGenerate weekly and monthly reports Administer Liveperson backendAdminister survey utility websitesRetrieve and transform data into organized reports as required by the managerAd hoc data and reports analysis

    • Senior Business Process Improvement Officer
      • Feb 2011 - Mar 2014

      Responsible of the business process improvement initiativesCustomer Service data administratorProcess flow designerAd hoc data and reports analysis

    • Customer Relationship Officer
      • Feb 2008 - Jan 2011

      3 years of customer service and supportSuccessfully setup 2 live chat features for 96.com, V9Bet.com, and 2 languages for 188BET.comCreated Flash E-learning modules for agent training

  • EM2A Partners and Company
    • IT Administrator
      • Jan 2007 - Feb 2008

      Responsible for computer and network management Created 3 websites for company and affiliates 3D modeling and rendering for structural projects using 3DS Max Network Domain setup Responsible for computer and network management Created 3 websites for company and affiliates 3D modeling and rendering for structural projects using 3DS Max Network Domain setup

  • WestWord Group
    • Adobe Flash programmer and developer
      • Jan 2006 - Jul 2007

      Responsible for HTML, Flash design, and Joomla developer. Responsible for HTML, Flash design, and Joomla developer.

  • Insight Systems International
    • IT personnel and web developer
      • Sep 2005 - Jan 2006

Education

  • AMA Computer University
    BS Computer Science

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