Real Estate Agent

• Nov 2022 - Present

Field Service Manager

• Feb 2016 - Nov 2022

Primary responsibilities: maintain a team of 15 field techs and locators. Route efficiently 40 techs and 7 locators daily. Complete monthly quality and safety checks on all employees. Resolve customer escalation calls and follow up with customers with repeat issues. Lead monthly team meetings of 70+ people. Assist in major plant outages.

Field Technician

• Jun 2014 - Feb 2016

Install and trouble shoot data, video, phone and security systems in residential and commercial dwellings. Other responsibilities included: mentoring new techs, locate underground facilities and maintain a clean plant.

Assistant Department Manager

• Jul 2012 - Jun 2014

Primary responsibilities of hardware dept: customer service/sales/education, monitor daily/weekly sales, on board new hires, manage small team of 5-8 people, and insure accurate levels of inventory. Primary responsibilities of hardware dept: customer service/sales/education, monitor daily/weekly sales, on board new hires, manage small team of 5-8 people, and insure accurate levels of inventory.

Assistant Manager

• May 2011 - Jul 2012

Primary responsibilities: opening/closing the store, interviewing and on-boarding new hires, scheduling employees, perform monthly inventory checks, loss prevention and reviewing weekly/monthly sales.

Bookkeeper

• May 2010 - May 2011

Primary responsibilities: daily register till counts then deposit at the bank, unloading of trucks/vendors, maintain stock levels on the floor, and assist at cash register.