Experience

FourKites, Inc.

• United States
• Software Development
• 500 - 600 Employee

• Customer Integration Engineer

  • Oct 2021 - Present

  Chicago, Illinois, United States Integrate company Logistics software with various client Transportation Management Systems via api or file based load creation Configure webhooks for clients to use with http based endpoints or URLs Use Postman, Anypoint Studio, Excel, text editors, Cyberduck, configure sftp, aws, dataweave, regex, Terminal, logentries, rapid7, salesforce, sublime, and terminal for command line processes for installs, updates. Use these various applications day to for troubleshooting and solution… Show more Integrate company Logistics software with various client Transportation Management Systems via api or file based load creation Configure webhooks for clients to use with http based endpoints or URLs Use Postman, Anypoint Studio, Excel, text editors, Cyberduck, configure sftp, aws, dataweave, regex, Terminal, logentries, rapid7, salesforce, sublime, and terminal for command line processes for installs, updates. Use these various applications day to for troubleshooting and solution design Help design solutions for client integration wise Show less



AvidXchange, Inc.

• United States
• Software Development
• 700 & Above Employee

• Integration Engineer

  • Mar 2020 - Oct 2021

  • Debug client code thoroughly (C#) to identify or fix errors. Also can be used to strengthen coding logic in the event of error or anything stopping the transmission of pay data regarding PTA to the Avid pay service to avoid future issues • Work with Regex (Regular Expressions) heavily to code specific logic to properly extract client desired pay data from payment files • Develop, test, and deploy custom ,net based integration solutions for various clients accounting systems to make… Show more • Debug client code thoroughly (C#) to identify or fix errors. Also can be used to strengthen coding logic in the event of error or anything stopping the transmission of pay data regarding PTA to the Avid pay service to avoid future issues • Work with Regex (Regular Expressions) heavily to code specific logic to properly extract client desired pay data from payment files • Develop, test, and deploy custom ,net based integration solutions for various clients accounting systems to make payments on their behalf using Avid’s accounting software through the Print-To-Avid API while meeting SLA’s • Heavy use of visual studio and notepad ++ for reading, altering, and converting data into acceptable formats for Avid’s payment platform

• Integration Consultant II

  • Jan 2018 - Oct 2021

  • Work with Altova Mapforce and manipulating xml and csv based files and schemas to test and develop xslt files for client Invoice and Payment integrations. • Design, develop, and deliver custom processes and data transformations for integration of Avid’s suite of products with clients’ native accounting software • Create training and documentation for repeatable integrations to improve onboarding timelines/ reduce support cases



RDX

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Junior Oracle Database Administrator

  • Feb 2017 - Jan 2018

  • Respond, Address, AND/OR escalate issues for vast client base not limited but mainly comprised of alert logs, tablespace alerts, standby alerts, connection/reboot alerts, memory, space (mounts, +ASM), running scripts, blocks, CPU usage, swap alerts, slave alerts, backups, process monitoring alerts through various forms of communication mainly through the ServiceNow ITIL based IT management ticketing system, monitoring tools such as Big Brother and Solar Winds for insight of providing jobs and… Show more • Respond, Address, AND/OR escalate issues for vast client base not limited but mainly comprised of alert logs, tablespace alerts, standby alerts, connection/reboot alerts, memory, space (mounts, +ASM), running scripts, blocks, CPU usage, swap alerts, slave alerts, backups, process monitoring alerts through various forms of communication mainly through the ServiceNow ITIL based IT management ticketing system, monitoring tools such as Big Brother and Solar Winds for insight of providing jobs and logs, and also through email, phone, and gen queue alerts in compliance with company and client wiki’s. • Database and Operating System troubleshooting and problem resolution to environments including, but not limited to, SQL, Oracle, DB2, Windows and UNIX/LINUX command line environments. • Connect to client’s server using different types Virtual Machines, VMware and VPN'S such as but not limited to Cisco VPN, OpenVpn, AnyConnect, SSH, vSphere SonicWall, and remote access. • Maintain documentation in Word, Excel, Service Now ITIL based IT Service Management platform, Thycotic Secret Server secure password management system, and Microsoft Outlook email or Gmail. • Develop scripts in Shell,VBS,Unix/Linux related to monitors and automation of checks. Show less



Wyndham Capital Mortgage

• United States
• Financial Services
• 100 - 200 Employee

• Loan Service Specialist

  • Nov 2016 - Jan 2017

  Charlotte, North Carolina Area • Prepare, order, gather, and upload important mortgage documents to help close mortgages • Effectively communicate with processor, loan officer, and other instrumental 3rd parties in the mortgage application process using various outlets email, phone, conversation logs etc. • Toggle through several system softwares in the collective process of gathering documents through various softwares such as Encompass, Outlook, various local or federal government online entities, ring central etc… Show more • Prepare, order, gather, and upload important mortgage documents to help close mortgages • Effectively communicate with processor, loan officer, and other instrumental 3rd parties in the mortgage application process using various outlets email, phone, conversation logs etc. • Toggle through several system softwares in the collective process of gathering documents through various softwares such as Encompass, Outlook, various local or federal government online entities, ring central etc. In order to complete essential tasks that are important to the mortgage process Show less



United Guaranty Corporation

• Insurance
• 200 - 300 Employee

• Loan Processing Specialist

  • Jul 2012 - Nov 2016

  Greensboro, North Carolina • Thoroughly analyze and gather mortgage loan applications and documents such as credit reports, AUS findings, 1003s, 1008s, Appraisals, Secure quotes, MI, compliance docs, and a plethora of mortgage related docs and prepare them for underwriting • Be able to perform various analytical tasks while mainly working with a computer and programs such as the AS400 system, Optical Character Recognition(OCR),Documentum, Loan Central, Excel, and Microsoft Office applications.



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Technical Support Representative

  • Nov 2010 - Jun 2012

  Greensboro, North Carolina • Assist customers with troubleshooting issues with their shipping software or shipping hardware with UPS.com and the Worldship program. • Experience with working with AS 400 system, Excel, Microsoft Word, Installing Software / hardware, working with Open Database Connection Drivers, Documenting case files and data entry.