Ryan Tamayo

Capacity Planning Manager at Sendle
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Contact Information
us****@****om
(386) 825-5501
Location
Calabarzon, Philippines, PH

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Experience

  • Sendle
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Capacity Planning Manager
      • Jan 2021 - Present

  • Grab
    • Singapore
    • Software Development
    • 700 & Above Employee
    • Service Success Manager
      • Jan 2017 - Dec 2020

  • Sutherland
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr. Specialist RTA - WFM
      • Sep 2015 - Jan 2017

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Mission Control Analyst
      • Apr 2014 - Sep 2015

      Real-time monitoring of agents' productivity to ensure the ability to meet Service Level requirement.Provide real-time reports that consists of running performance and basis for staffing recommendations. Responsible for restoring historical data that helps better forecasting and scheduling management. Real-time monitoring of agents' productivity to ensure the ability to meet Service Level requirement.Provide real-time reports that consists of running performance and basis for staffing recommendations. Responsible for restoring historical data that helps better forecasting and scheduling management.

Education

  • AMA University
    Bachelor's degree, Computer Science
    2008 - 2011
  • Polytechnic University of the Philippines
    Bachelor's degree, Chemistry
    2005 - 2008

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