Experience

City and County of San Francisco - Human Services Agency

• United States
• Government Administration
• 400 - 500 Employee

• Sr. Administrative Analyst

  • Aug 2017 - Present

  Develops and revises methods for analyzing various data streams sourced from five software systems. Develops, evaluates and oversees the maintainace of routine and ad hoc reports and standing dashboards. Maintains and develops QA sampling and data analysis of QA reviews to track adherence to federally mandated program accuracy levels. Develops process enhancements and seeks out employee development opportunities. Represents division during end user review of new software platforms and member of the agency’s Data Council Supervises and supports one Jr. Administrative Analysts and three Administrative Analysts, PSO Data Analysis and Reports Team Supervises and supports six Program Specialists, PSO Workforce Management Team. Completed SLII training and currently attending Management Academy courses, advancing in Oracle BI, Power BI, Tableau. Show less



RUSSIAN AMERICAN COMMUNITY SERVICES ASSOCIATION

• United States
• Individual and Family Services
• 1 - 100 Employee

• Member Board Of Directors

  • Sep 2014 - Present



San Francisco Municipal Transportation Agency (SFMTA)

• United States
• Truck Transportation
• 700 & Above Employee

• Management Assistant

  • May 2015 - Aug 2017

  Assistant to the Chief Security Officer (CSO) of one of the largest transit agencies in North America. Developed methods for analyzing various security related data streams; parking garage crime, parking meter operations, transit fare enforcement, and police department public transit crime data. Crafted and evaluate monthly and quarterly reports. Coordinated division's semi-annual budget process. Actively reviewed and audited a portfolio of security contracts totaling $29 million. Point person during Controller’s Office audits. Prepaired security and disaster/emergency response RFPs. Assisted with TSA audits and reviews. Liaised with partners in law enforcement, Homeland Security, and other fellow agencies. Monitored various industry information outlets for developments in transportation, security technology, and public parkingResearched best practices with similar large transit agencies. Coordinated video surveillance assessmentsDeveloped process enhancements and sought out training/career development opportunities for staff Assisted with internal investigationsRepresented division during end user review of new software platformsServed as divisional delegate on the agency's Rail Control Change BoardPrepared scope of work for major Homeland Security grant projectsAssisted in monitoring grant funded projects, coordinating efforts with internal and external partners Coordinated data gathering with outside partners, including SFPD and city contractors Participated in DEM, City Hall, and Parking Garage contractor meetings. Attended various FBI lectures. Coordinated video surveillance record requests between SFMTA security and City Hall. Represented the agency at the SF Graffiti Advisory Board. Represented the CSO at meetings to establish HOT teams in the MUNI Subway commons. Played a support role for the SFMTA EOC and DOC. Completed various FEMA incident command training.Increased my proficiency in Tableau and ArcGIS Show less

• Payroll Clerk

  • Mar 2015 - May 2015

  Managed payroll audits for 450 employees representing seven different MOUs. Calculated WC and SDI supplementation. Completed EED information request forms. Monitored FMLA duration and it's impact on payroll. Processed complicated payroll correction requests. Point of contact for employees and supervisors regarding payroll questions. Processed and audited payroll related new employee enrollment steps and employee separation/termination steps. Updated merit increases and special pay code designations on eMerge. Coordinated with Leaves Department and others to assure proper handoffs of documentation. Verified WC status and payment amounts via a third party web portal. Show less

• Personnel Clerk

  • Jan 2015 - Mar 2015

  Giving employees face-to-face assistance with Return-to-Work requirements. Tracked employees' status in the Return-to-Work process. Coordinated efforts with the Workmen’s Comp. & Medical/Licensing units. Assisted in tabulating and reviewing shift and vacation bid rosters.Developed seniority lists per MOUIndependently studied Workmens Compensation and other worker leaves guidelines and law.



City and County of San Francisco - Human Services Agency

• United States
• Government Administration
• 400 - 500 Employee

• Payroll Clerk

  • May 2014 - Jan 2015

  Quickly learned the eMerge platform and was assigned employees a month after hire. Responsible for processing bi-weekly payroll for four programs, 278 employees in a non self-entry agency. As needed processed payroll for up an additional 250 employees. Point of contact for employees and supervisors regarding payroll questions. Tabulation and calculations for complicated multi pay-period corrections. Calculation of supplementation for FMLA and other leaves. Designed and disseminated fact-sheets and procedural documentation to colleagues. Took major efforts in resolving the payroll team’s substantial backlog of corrections. Assisting fellow colleagues in better understanding workflows, software and procedures. Payroll experience in end of CY and FY closing and processes. Show less



St. John of San Francisco Orthodox Academy

• Teacher

  • Jul 2013 - May 2014

  3rd, 5th, and 6th World History 6th and 7th Choir Class 5th and 6th Religion and Spirituality Integrated subjects and bridged curriculums 3rd, 5th, and 6th World History 6th and 7th Choir Class 5th and 6th Religion and Spirituality Integrated subjects and bridged curriculums



Saint Johns of San Francisco Orthodox Academy

• san francisco, california

• Administrative Assistant

  • Aug 2005 - Jul 2013

  Developed multi year budgets. Drafted complex financial and education forecasts and projections. Developed grant applications, presentation and reports to for major underwriters. Negotiated with the State Francise Tax Board. Performed enrollment and retention analysis. Created job descriptions, job postings, and candidate requirements. Coordinated and conducted employee interviews, background checks, reviews, and exit surveys. Monitored employee education and development records. Maintained and updated all employee records and files. Managed other staff in payroll processing and personnel file maintenance. Researched and initiated the institutions first ever medical and retirement plans. Enrolled new employees in medical & dental plans. Enrolled new employees in Simple IRA Tracked employee sick leave and vacation time. Processed court mandated wage withholding upon official request. Answered employee pay and benefits questions. Performed payroll audits and audits of reported hours. Conducted back ground checks, interviews, and new employee screening. Performed annual audits for workmen compensation insurance. Drafted and distributed notices and memos. Posted required state and federal employee law notices. Distributed paychecks and tax statements. Managed the day-to-day office operations and a private K-12 college prep school. Point of contact with the academy’s bank, responsible for AR/AP, and cash-flow records. Processed student registration and maintained student records, files and lists. Procured all textbooks and office/classroom supplies and maintaining inventory records. Maintained calendars. Assisted the principal in the prep-work and delivery of presentations to staff and the PTA. Performed numerous other office related duties. Show less



The Hartford

• United States
• Financial Services
• 700 & Above Employee

• Corrections Specialist

  • Jun 2004 - Jun 2005

  Researched high value complex trading errors. Tabulated market loss and gains related to trading errors. Communicated with clients, financial representatives, outside mutual fund companies and brokerage firms in resolving high profile trading and inter-company transaction errors. Researched high value complex trading errors. Tabulated market loss and gains related to trading errors. Communicated with clients, financial representatives, outside mutual fund companies and brokerage firms in resolving high profile trading and inter-company transaction errors.



American Express

• United States
• Financial Services
• 700 & Above Employee

• Senior Associate

  • May 1999 - Jun 2001

  Provided timely and accurate claims processing and claims verification. Efficiently processed a high volume of inbound service calls. Contributed to discussions as a member of a trans-departmental communications committee. Assigned to resolve backlog issued during annual ‘peak’ volume periods. Trained and mentored new hires. Provided timely and accurate claims processing and claims verification. Efficiently processed a high volume of inbound service calls. Contributed to discussions as a member of a trans-departmental communications committee. Assigned to resolve backlog issued during annual ‘peak’ volume periods. Trained and mentored new hires.