Infrastructure Engineer

• Apr 2017 - Present

Infrastructure Analyst

• Oct 2016 - Apr 2017

Database Programmer Analyst

• Mar 2015 - Oct 2016

IT Specialist

• Nov 2012 - Feb 2015

Associate Systems Engineer

• Feb 2012 - Oct 2012

IT Specialist

• Sep 2007 - Feb 2012

Maintenance, configuration, and installation of statewide wide-area and local-area network systems, consisting of Cisco, Aruba, Juniper, Proxim, HP, and other vendor hardware.Planning and installation of both cat5/6 wired, and 802.11a/b/g/n network infrastructure to facilitate campus wide connectivity and access to data.Conduct monitoring of the University of Hawaii statewide network utilizing software including Nagios and MRTG.Respond to problems/issues coming through the IT Services trouble ticket system, and drive issues to resolution to include monitoring, tracking and updating of tickets.Configuration of a Cacti graphing server to aid in monitoring of campus wide networking hardware utilizing SNMP and RRDtool.Assisted in the configuration and deployment of a new VoIP network spanning the Manoa Campus consisting of Cisco, HP, and Nortel hardware.Assisted the IT Security Officer by investigating DMCA copyright infringement notifications.

Computer Operator

• Jun 1997 - Sep 2006

Performed various system checks to monitor equipment, servers and system processes. Assisted remote programmers and network administrators with system maintenance and troubleshooting.Restored various files and programs from backup media for end users in times of troubleshooting.Imaged computers via CD media and network updates to meet with company standards.Planned and executed daily server backups.

Data Entry Specialist

• Oct 1993 - Jun 1997

Managed pricing database of domestic and international long-distance calls for specific segments of the Sprint Hospitality Market group. Maintained integrity and accuracy of pricing and rate information by entering and checking data into the company database.Collaborated with System programmers on an ongoing basis for system design of new projects.Assisted in the design of an automated program to streamline the system data entry process, resulting in increased speed of data entry.

Systems Administrator

• Mar 2003 - Jul 2006

Managed the growth and the overall integrity of the office network serving as the IT advisor for the company.Designed and constructed a small business network connecting desktop workstations and peripherals.Configured SOHO Linksys and Buffalo routers, software firewalls, email software, and Web services.Installed Microsoft Windows XP and applications (Microsoft Office, AutoCAD LT); security applications (NOD32 Antivirus, ZoneAlarm Firewall, Ad-Aware Anti-Spyware); and architectural / engineering software products (AutoCAD LT).Researched, designed, and constructed five AMD Athlon based desktop computers.