Experience

Matthew's Hope

• Volunteer Coordinator

  • Jan 2023 - Present



TeleTech

• Orlando, Florida

• Customer Service-Technical Support Representative

  • Nov 2016 - Present

  Responsibilities ● Technical Support Troubleshooting ● Answer Customer Questions ● Online Sales ● Update and Maintain Customer Accounts Responsibilities ● Technical Support Troubleshooting ● Answer Customer Questions ● Online Sales ● Update and Maintain Customer Accounts



Rent A Center

• Sidney, Ohio

• Customer Account Manager

  • Jun 2014 - Jul 2016

  Responsibilities ● Maintain Customer Records ● Review Customer Accounts ● Customer Service ● Sales ● Store Maintenance Responsibilities ● Maintain Customer Records ● Review Customer Accounts ● Customer Service ● Sales ● Store Maintenance



Prestige Delivery Systems

• Dayton, Ohio

• Delivery Driver

  • Feb 2012 - Nov 2014

  Responsibilities ● Oversee shipment and sorting of packages ● Maintain vehicle and prepare it for package shipment ● Deliver packages and other cargo to their destinations Responsibilities ● Oversee shipment and sorting of packages ● Maintain vehicle and prepare it for package shipment ● Deliver packages and other cargo to their destinations



OTC

• Portsmouth, Ohio

• Telemarketer

  • May 2008 - Sep 2010

  Responsibilities ● Cold Calls ● Over the Phone Payments ● Advertising ● Customer Service Responsibilities ● Cold Calls ● Over the Phone Payments ● Advertising ● Customer Service



The Old Y

• Sardinia, Ohio

• Grill Cook/Server

  • Feb 2006 - Sep 2008

  Responsibilities ● Cook Food ● Wait Tables ● Work Cash Register ● Clean Responsibilities ● Cook Food ● Wait Tables ● Work Cash Register ● Clean