Experience

International Rescue Committee

• United States
• Non-profit Organizations
• 700 & Above Employee

• Career Development Programs Coordinator

  • May 2022 - Present

  · Serve as primary administrator for grants and contracts that support career development programming. · Develop contextualized work readiness training and bridge programming for refugee job seekers in career development programs. · Provide intensive one-on-one case management services to clients looking to develop a career pathway, discerning their long-term career goals, detailing a step-by-step plan for its achievement, and providing hands-on assistance with various steps as needed · Serve as point person and career development program representative for collaboration and correspondence with stakeholders including partner agencies, educational institutions, employer partners, and donors. · Develop monthly, quarterly, and annual reports to funders as required by grants. · Identify career opportunities for program participants, including outreach to local employers and training providers and networking with targeted industries · Design new Career Development initiatives to help clients obtain vocational training and other goals · Manage grant budgets to ensure appropriate spend-down of direct service funds and other key line items · Research and document career advancement, professional certification and recertification, and other vocational education opportunities as needed for effective case management · Maintain accurate and up-to-date case files documenting client goals, activities, and services received · Work closely with IRC Economic Empowerment Team to integrate career development activities within complimentary services · Define and track quantifiable measurements to assess and improve project effectiveness. · Engage with local and national agencies that offer vocational education, recertification, or educational equivalency services in support of project objectives. Show less



U.S. Committee for Refugees and Immigrants (USCRI)

• United States
• Non-profit Organizations
• 300 - 400 Employee

• Program Coordinator

  • Nov 2019 - Jul 2022

  • Coordinated and oversaw service delivery to refugee and other immigrant clients through Reception & Placement, Matching Grant, and Refugee Support Services Programs.• Managed staff of case managers, job developers, and case aides/interpreters to ensure optimal implementation of services and achievement of outcome goals.• Completed comprehensive intakes and assessments to determine clients' needs and barriers to self-sufficiency, and developed individualized service plans toovercome those barriers.• Connected clients to service providers and community resources to faciliate community integration and meet clients' needs.• Developed and maintained employer partnerships to secure meaningful job opportunities for clients.• Delivered training courses to clients related to job readiness, financial responsibility, drivers education, and cultural orientation.• Managed program expenditures and ensure that case budgets are spent responsibly in accordance to program guidelines.• Maintained case file documentation and case note logs in accordance with agency and funders' assurance standards.• Recorded and tracked volunteer service hours and in-kind contributions in accordance with Matching Grant requirements.• Prepared monthly, quarterly, and annual program reports to agency headquarters and program funders.• Retained a regular caseload of 15-20 cases across multiple programs while maintaining Matching Grant self-sufficiency outcomes of over90%, well above agency average.• Provided community outreach and advocacy for just and humane immigration and social service policies. Show less

• Case Manager

  • Feb 2016 - Nov 2019

  Acting case manager, employment team member, and Spanish interpreter for clients within the Reception and Placement, Matching Grant, Cuban Haitian, and Central American Minor (CAM) programsProvide core pre-arrival services such as securing safe and affordable housing with proper utilities and furnishings, and welcoming refugees at airportMeet with clients one-on-one to assess client strengths and ambitions, and develops resettlement and employability service plans in order to remove obstacles to self-sufficiencyRefer clients to appropriate community resources and health providersProvide one-on-one guidance and information regarding financial responsibilities, budgeting, and short/long-term education and career planningDocument all contacts, referrals, and services in client case files and maintain extensive case note logsReport services and employment to State and Federal stakeholders through progress reports and database entryAdvocate on behalf of refugees and the agencies that serve them for compassionate and sensible immigration and social policy Show less



Bonefish Grill

• Restaurants
• 700 & Above Employee

• Bartender and Server

  • Oct 2009 - Mar 2019

  Provide stellar service to restaurant patrons Make tasty beverages and serve them safely and responsibly Anticipate guests' needs while assisting fellow team members Multitask, retain, and prioritize astounding amounts of information in a hectic environment Provide stellar service to restaurant patrons Make tasty beverages and serve them safely and responsibly Anticipate guests' needs while assisting fellow team members Multitask, retain, and prioritize astounding amounts of information in a hectic environment



Todos Estamos Por Una Esperanza (TEPE)

• Querétaro Area, Mexico

• Intern

  • Jul 2014 - Dec 2014

  Mexican civic institution that supports unaccompanied child migrants and at-risk youth Mentored and tutored children after school in Spanish, led community garden project Developed three daily activities aimed at encouraging team work and self-confidence Communicated between case managers and families to promote cooperation in children’s well-being Mexican civic institution that supports unaccompanied child migrants and at-risk youth Mentored and tutored children after school in Spanish, led community garden project Developed three daily activities aimed at encouraging team work and self-confidence Communicated between case managers and families to promote cooperation in children’s well-being



Quien Puede Estimar La Tierra (QPET)

• Querétaro Area, Mexico

• Intern

  • Jul 2014 - Dec 2014

  Improved Querétaro’s waste water management by constructing and installing biofiltration systems in homes throughout the downtown area Went door-to-door and discussed building plans and conditions with residents affected Educated young students on environmental issues and the benefits of gardening, composting, recycling, and responsible water usage Engaged with the members of the community in a meaningful and productive way Improved Querétaro’s waste water management by constructing and installing biofiltration systems in homes throughout the downtown area Went door-to-door and discussed building plans and conditions with residents affected Educated young students on environmental issues and the benefits of gardening, composting, recycling, and responsible water usage Engaged with the members of the community in a meaningful and productive way