Ryan Smith
Deputy Program Manager for Phacil, LLC at National Science Foundation at Phacil, Inc- Claim this Profile
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Bio
Stanley Harris, MBA, PMP
Ryan is a terrific colleague. He is a well-spoken, sharp, dynamic leader. Ryan has an unparalleled work ethic and leads by example. His technical knowledge, transparency and everyday approach are really refreshing. Ryan has a tremendous ability to connect with people and has forged close relationships with all who work around him. I appreciate the time I have worked with Ryan and have learned a considerable amount from the experience.
Lavanya Nallamshetty, PMP, ITIL
Ryan Smith is an outstanding professional. His technical skills are impressive and his commitment to projects assures a reliable outcome. He leads and works well with all the team members. Ryan likes ‘being out front', making a difference in the Organization. In the first two weeks of joining the Organization, Phacil, Ryan introduced new technologies which created a greater transparency of projects to all the stakeholders. Ryan is being greatly respected by his team members. Ryan is definitely a great asset to any Organization.
Stanley Harris, MBA, PMP
Ryan is a terrific colleague. He is a well-spoken, sharp, dynamic leader. Ryan has an unparalleled work ethic and leads by example. His technical knowledge, transparency and everyday approach are really refreshing. Ryan has a tremendous ability to connect with people and has forged close relationships with all who work around him. I appreciate the time I have worked with Ryan and have learned a considerable amount from the experience.
Lavanya Nallamshetty, PMP, ITIL
Ryan Smith is an outstanding professional. His technical skills are impressive and his commitment to projects assures a reliable outcome. He leads and works well with all the team members. Ryan likes ‘being out front', making a difference in the Organization. In the first two weeks of joining the Organization, Phacil, Ryan introduced new technologies which created a greater transparency of projects to all the stakeholders. Ryan is being greatly respected by his team members. Ryan is definitely a great asset to any Organization.
Stanley Harris, MBA, PMP
Ryan is a terrific colleague. He is a well-spoken, sharp, dynamic leader. Ryan has an unparalleled work ethic and leads by example. His technical knowledge, transparency and everyday approach are really refreshing. Ryan has a tremendous ability to connect with people and has forged close relationships with all who work around him. I appreciate the time I have worked with Ryan and have learned a considerable amount from the experience.
Lavanya Nallamshetty, PMP, ITIL
Ryan Smith is an outstanding professional. His technical skills are impressive and his commitment to projects assures a reliable outcome. He leads and works well with all the team members. Ryan likes ‘being out front', making a difference in the Organization. In the first two weeks of joining the Organization, Phacil, Ryan introduced new technologies which created a greater transparency of projects to all the stakeholders. Ryan is being greatly respected by his team members. Ryan is definitely a great asset to any Organization.
Stanley Harris, MBA, PMP
Ryan is a terrific colleague. He is a well-spoken, sharp, dynamic leader. Ryan has an unparalleled work ethic and leads by example. His technical knowledge, transparency and everyday approach are really refreshing. Ryan has a tremendous ability to connect with people and has forged close relationships with all who work around him. I appreciate the time I have worked with Ryan and have learned a considerable amount from the experience.
Lavanya Nallamshetty, PMP, ITIL
Ryan Smith is an outstanding professional. His technical skills are impressive and his commitment to projects assures a reliable outcome. He leads and works well with all the team members. Ryan likes ‘being out front', making a difference in the Organization. In the first two weeks of joining the Organization, Phacil, Ryan introduced new technologies which created a greater transparency of projects to all the stakeholders. Ryan is being greatly respected by his team members. Ryan is definitely a great asset to any Organization.
Credentials
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PMP
Project Management InstituteDec, 2015- Oct, 2024 -
AWS Certified Solutions Architect - Associate
Amazon Web Services (AWS)Apr, 2018- Oct, 2024 -
ITILv3 Foundations
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Experience
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Phacil (a By Light Company)
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Deputy Program Manager for Phacil, LLC at National Science Foundation
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Jun 2018 - Present
Act as focal point between the Phacil on-site infrastructure team, NSF federal branch staff, service desk and release management staff for all day to day IT operational support of the NSF mission.Responsible for working with the IT Operations and Infrastructure leadership as well as the engineering teams and management to provide secure and reliable infrastructure services and support to NSF.Responsible for hands on management of on-site engineering resources, across 5 teams in delivering excellent infrastructure and IT Operational services, including network, data center, storage, platform, application and disaster recovery operations.
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IT Operations Manager for Phacil, LLC at National Science Foundation
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May 2015 - Present
Act as focal point between the Phacil on-site infrastructure team, NSF federal branch staff, service desk and release management staff for all day to day IT operational support of the NSF mission.Responsible for working with the IT Operations and Infrastructure leadership as well as the engineering teams and management to provide secure and reliable infrastructure services and support to NSF.Responsible for hands on management of on-site engineering resources, across 5 teams in delivering excellent infrastructure and IT Operational services, including network, data center, storage, platform, application and disaster recovery operations.
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Manager, Enterprise Infrastructure
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Apr 2014 - May 2015
Manager, Enterprise Infrastructure Services at National Science Foundation (NSF) •Manage a team of escalation engineers responsible for tier 2 and tier 3 support of enterprise servers, storage, virtualization and messaging. •Manage the day-to-day operational and tactical aspects of multiple or large scale projects •Lead and manage projects related to Windows infrastructure, including Office 365•Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction•Manages day-to-day client interaction and expectations for multiple or large-scale projects •Minimizes exposure and risk across multiple projects •Proactively manage changes in project scope, identify potential crises, and devise contingency plans•Reviews high-level deliverables across projects
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Michael Baker International
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United States
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Civil Engineering
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700 & Above Employee
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Service Delivery Manager - Technology Group
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Jan 2011 - Apr 2014
Manages a distributed team of senior staff responsible for strategy, R&D, engineering and Tier 3 support responsibilities for advanced computing solutions related to server hardware, operating system, storage, virtualization, email infrastructure and end point security. Established centralized Service Delivery group as a direct report to the CIO. Provide management and oversight of $2 million annual budget including hardware, software, and senior engineering staff responsible for server, storage and data center management of 500+ servers and 3,500+ desktops/laptops.Provided technical leadership for implementation of VMWare 5.0 ESX and Microsoft Hyper-V 2012, which included the virtualization of over 250 serversOversaw implementation of Microsoft System Center including migration of all legacy products of overlapping capabilities. This project supports 3,500 desktop/laptops and 500+ servers and included SCCM, SCOM, SCEP, DPM, SCSM and VMMResponsible for oversight and management of greater than 400TB of data in a heterogeneous EMC Avamar and Symantec NetBackup backup environment Managed an 18-month geographically dispersed implementation of an intranet and project extranet on Microsoft SharePoint 2010; performed system design, customizations, data migration, training, and operations hand-off, including Microsoft Project Server 2010.
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Regional IT Manager
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Jan 2006 - Sep 2011
Supervises a large distributed team of technicalstaff responsible for Tier 1/2 support responsibilities. Partners with other regional IT managers to analyze, design, measure, control and improve processes for customer service and support in the ITorganization.
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Education
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1996 - 2000
Penn State University
Bachelor's degree -
1992 - 1996
John F. Kennedy High School
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